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Telos 2101 User Manual

Advanced all digital multi-line multi-studio broadcast telephone system
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TELOS SERIES 2101
Advanced All Digital Multi-line Multi-studio Broadcast Telephone System
USER'S MANUAL VOLUME 3
Part V – The Telos Desktop Director
PART VI – Troubleshooting & Technical Information, Warranty Statement
PART VII – Appendices
Manual Version 2.0
For software release package 2.0 and later
13 July, 2005

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  • Page 1 TELOS SERIES 2101 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System USER’S MANUAL VOLUME 3 Part V – The Telos Desktop Director PART VI – Troubleshooting & Technical Information, Warranty Statement PART VII – Appendices Manual Version 2.0 For software release package 2.0 and later...
  • Page 3 TELOS SERIES 2101 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System USER’S MANUAL PART V The Telos Desktop Director V 2.0c...
  • Page 4 TELOS 2101 USER’S MANUAL This blank page is intentional.

  • Page 5: Table Of Contents

    2.3.2 ....................11 ELEPHONE UTTONS 2.3.3 – ....................12 UNCTION UTTONS ......................13 ONSOLE IRECTOR TELOS DESKTOP DIRECTOR™ PRODUCER MODE - GUIDE FOR CALL SCREENERS15 ™ LCD S & M ........15 ESKTOP IRECTOR CREEN AVIGATION UTTONS 3.1.1 ........................15 AVIGATION 3.1.2...
  • Page 6 TELOS 2101 USER’S MANUAL This page intentionally left blank...

  • Page 7: Desktop Director ™-Installation

    TELOS 2101 USER’S MANUAL Desktop Director ™-Installation The 2101 Studio Interface has 2 Desktop Director™ ports located in slot F. The system can be expanded by adding a second interface card (Telos part # 1701- 00022) to slot F, allowing for a maximum of 8 Desktop Directors. Power for a total of 2 Desktop Directors is provided by the Studio Interface.
  • Page 8 TELOS 2101 USER’S MANUAL When the headset is attached, it will automatically mute the microphone of the handset to prevent extraneous noise. Disconnecting the “quick-connect” inline connector on the headset cable will re-enable the handset microphone. Line Designation Strip The Desktop Director ships with several pre-cut paper “designation strips” to allow labeling the lines of the Director.

  • Page 9: Desktop Director™- General Description Of Operation

    The Telos Desktop Director™ acts as a studio telephone while at the same time acts as a control surface for putting lines on either of the Telos System 2101’s built-in hybrids. The Desktop Director™ has two modes of operation – Producer (Screener) mode and Talent (on-air control) mode.

  • Page 10: Changing From Producer To Talent Mode

    BACK to return the main menu without the change taking effect. 2.1.3 Joining a “Show” One of the advantages of the System 2101 is that multiple line configurations are possible. Management of Show Configurations” is done on the hub and is covered in Part III of this manual.

  • Page 11: Volume Menus

    TELOS 2101 USER’S MANUAL Using the Desktop Director to be used for screening the screener then chooses the same Show Configuration. The show goes on. At the start of the next show, steps 1 through 3 are repeated. To choose a Show Configuration simply proceed as follows: •...

  • Page 12: Status Symbol™ Icons & What They Mean

    TELOS 2101 USER’S MANUAL Handset Volume IIIIIIIIIIIIIIIIIIIIIII 6DOWN 5 UP BACK HELP RINGER Ringer Volume IIIIIIIIIIIIIIIIIIIIIII 6DOWN 5 UP BACK HELP SPEAKER Pressing 6 will decrease, while pressing 5 will increase the volume level for the item displayed. The change will take place immediately and confirmation is not required.
  • Page 13 TELOS 2101 USER’S MANUAL A shared line is in use by another studio. Or, the number of lines in use by all current studios exceeds the maximum lines in the system. Line is ringing Call is on hold Call is On-Air – Caller 1 Fader Call is On-Air –...
  • Page 14 TELOS 2101 USER’S MANUAL Call is On-Air & Locked – Caller 2 Fader. Call is in locked mode and cannot be dropped or placed on hold. To unlock, push the button to the Right of this ICON. Screened hold - Call is on hold and has been screened.

  • Page 15: Buttons

    TELOS 2101 USER’S MANUAL Line is unassigned in the current Show Configuration Buttons The functions of most of the buttons are self-evident. Again, we have used easy to understand symbols wherever possible. A brief explanation of the buttons follows: IMPORTANT! Since certain functions work differently in “Talent”...
  • Page 16 TELOS 2101 USER’S MANUAL In Producer mode the left row of buttons is used to answer calls on the handset (or headset). Pressing a left Line button during a call on the handset, or in hands free mode, locks the caller. To unlock press that Line button a third time.

  • Page 17: Telephone Mode Buttons

    TELOS 2101 USER’S MANUAL Show Configuration) not to be part of the busy-all-group (such as direct dial-in lines such as the studio hotline). This allows you to prevent early callers from getting in on contests until after the operator has made the announcement and turned off Block All.

  • Page 18: User Function Buttons

    (user button) – This button controls an output on the parallel control port. This output will go low for the duration that the button is pressed. This output can control equipment external to the 2101 such as the “delay dump” input on an obscenity delay unit.

  • Page 19: The Console Director

    Telos provides electronic sub-assemblies to a number of console manufacturers, allowing them to sell a console mounted control surface compatible with the TWOx12 and Series 2101. The “Console Director” works very much like the Desktop Director in TALENT mode. A special software version permits two Console Directors to act like the Extended Desktop Director (e.g.
  • Page 20 - T he Console Director operates in T alent Mode only. -For use with T elos T WOx12 and Series 2101 only. -Console Directors are connected to the T elos interface in the same manner as the T elos Desktop Director, see Vol 2, Part IV, Section 1.3.2.

  • Page 21: Telos Desktop Director™ Producer Mode - Guide For Call Screeners15

    The Telos Desktop Director™ acts as a studio telephone while at the same time acts as a control surface for putting lines on either of the Telos System 2101’s built-in hybrids (Talent mode). Or, it can also be used as a screener phone, which is described in this section (Producer mode).

  • Page 22: Changing From Talent To Producer Mode

    BACK to return the main menu without the change taking effect. 3.1.3 Joining a “Show” One of the advantages of the System 2101 is that multiple line configurations are possible. Management of Show Configurations” is done on the hub and is covered in Part III of this manual.

  • Page 23: Volume Menus

    TELOS 2101 USER’S MANUAL 3) The show goes on. 4) At the start of the next show, steps 1 through 3 are repeated. To choose a Show Configuration simply proceed as follows: • Press the soft key button below the word MODE. You should now see a screen that looks similar to the following.

  • Page 24: Status Symbol™ Icons & What They Mean

    TELOS 2101 USER’S MANUAL Handset Volume IIIIIIIIIIIIIIIIIIIIIII 6DOWN 5 UP BACK HELP RINGER Ringer Volume IIIIIIIIIIIIIIIIIIIIIII 6DOWN 5 UP BACK HELP SPEAKER Pressing 6 will decrease, while pressing 5 will increase the volume level for the item displayed. The change will take place immediately and confirmation is not required.
  • Page 25 TELOS 2101 USER’S MANUAL A shared line is in use by another studio. Or, the number of lines in use by all current studios exceeds the maximum lines in the system. Line is ringing Call is on hold Call is On-Air – Caller 1 Fader Call is On-Air –...

  • Page 26: Buttons

    TELOS 2101 USER’S MANUAL Screened hold - Call is on hold and has been screened. Call is on hold, has been screened, and is Next. Press Next button to put this line On-Air Block All Mode. Press X Button to cancel Handset Mode.

  • Page 27: Line Control Buttons

    TELOS 2101 USER’S MANUAL IMPORTANT! Since certain functions work differently in “Talent” versus “Producer” (screener) mode it is important that you understand that there are two modes, and how to switch between them. This is covered earlier (see section 3.1).
  • Page 28 TELOS 2101 USER’S MANUAL At any time you can drop all unlocked calls by pressing DROP, or you can place all unlocked calls on hold or screened hold by pressing the appropriate HOLD button. See below. Hold & Drop (Hold) and (Drop) - You know what these do! In Producer mode the left hold button is normal hold while the right hold button places a caller on “screened...

  • Page 29: Telephone Mode Buttons

    3.3.3 User Function Buttons – These buttons can be used for control of equipment external to the Telos phone system. For instance the ?#@! button may used to control your obscenity delay dump, etc.
  • Page 30 TELOS 2101 USER’S MANUAL Pressing the button, once when somebody is on air, starts the recorder (LED solid) immediately instead of entering the armed state. While recording (LED solid), pressing the button stops the recorder and puts the system back in the armed state (LED blinking).
  • Page 31 For addit ional inform at ion see Desktop Director Guide for Call Screeners in P art V of t he Series 2101 User's Manual PART V THE TELOS DESKTOP DIRECTOR V-25 PLEASE COPY THIS SECTION AND GIVE TO YOUR CALL SCREENERS SECTION 3 –...
  • Page 32 TELOS 2101 USER’S MANUAL This page blank intentionally PART V THE TELOS DESKTOP DIRECTOR V-26 PLEASE COPY THIS SECTION AND GIVE TO YOUR CALL SCREENERS SECTION 3 – DESKTOP DIRECTOR: GUIDE FOR PRODUCERS & CALL SCREEENERS...

  • Page 33: Telos Desktop Director™- Guide For Talent (Copy And Distribute To Your Staff)

    (if not skip right ahead to section 4.2). In the older Telos phone systems there are either 2 rows (Telos Console) or 2 columns of buttons (Console mounted control surface). The top row (or left column) is usually referred to as “Caller 1”...
  • Page 34 TELOS 2101 USER’S MANUAL This line is on-hook ready for incoming or outgoing calls (Idle) A shared line is in use by another studio. Or, the number of lines in use by all current studios exceeds the maximum lines in the system.
  • Page 35 TELOS 2101 USER’S MANUAL Call is On-Air & Locked – Caller 2 Fader. Call is in locked mode and cannot be dropped or placed on hold. To unlock, push the button to the Right of this ICON. Screened hold - Call is on hold and has been screened.

  • Page 36: Desktop Director™ Display Operation- Talent Mode

    TELOS 2101 USER’S MANUAL Line is unassigned in the current Show Configuration Desktop Director™ Display Operation- Talent Mode HOT TIP! The directions in this section assume you are in Talent Mode. The Desktop Director™ display should read “TALENT” below a picture of a phone. If it does not, follow the directions below to configure this Desktop Director before starting your show.

  • Page 37: Joining A "Show

    BACK to return the main menu without the change taking effect. 4.3.3 Joining a “Show” One of the advantages of the System 2101 is that multiple line configurations are possible. Management of Show Configurations” is done on the hub and is covered in Part III of this manual.

  • Page 38: Volume Menus

    TELOS 2101 USER’S MANUAL Configuration Menu Choose Show Director’s Mode Contrast BACK HELP • Now press the 6once. The words Choose Show should be highlighted by a grey cursor bar and the black text will change to white. • Now press the SELECT button •...

  • Page 39: Desktop Director™ Buttons - Talent Mode

    TELOS 2101 USER’S MANUAL Ringer Volume IIIIIIIIIIIIIIIIIIIIIII 6DOWN 5 UP BACK HELP SPEAKER Pressing 6 will decrease, while pressing 5 will increase the volume level for the item displayed. The change will take place immediately and confirmation is not required. Pressing the soft key button under the word BACK or the SELECT button will return you to the main screen.

  • Page 40: User Function Buttons

    4.4.2 User Function Buttons – These buttons can be used for control of equipment external to the Telos phone system. For instance the button may control your obscenity delay dump, etc.

  • Page 41: Placing Callers On-Air - Single Caller

    TELOS 2101 USER’S MANUAL Once armed, placing a caller on either of the two hybrids starts the recorder automatically (LED solid). If no caller is on either hybrid, the “Record Stop” output will be pulsed to stop the recorder and the system will re enter the “armed” state.

  • Page 42: Dropping Calls Off-Air

    TELOS 2101 USER’S MANUAL HOT TIP! CONFERENCING 1. In standard mode, select your first caller on the left (Caller 1) row of the Desktop Director. 2. If you wish to keep a caller on the air and add more callers, put the first caller in LOCKED status by pressing the Line button a second time to avoid accidentally hanging up on him/her.
  • Page 43 TELOS 2101 USER’S MANUAL you can press the Left or Right Line button to place the caller on Caller 1 or Caller 2, respectively. Answering calls with the handset -Pick up the handset and select a line using the left column or press Next to select the line which has been ringing longest.
  • Page 44 TELOS 2101 USER’S MANUAL This page intentionally left void of information. PART V THE TELOS DESKTOP DIRECTOR V-38 PLEASE COPY THIS SECTION AND GIVE TO YOUR ON-AIR STAFF SECTION 4 – DESKTOP DIRECTOR: GUIDE FOR TALENT...
  • Page 45 Hybrid 1 For addit ional inform at ion see Desktop Director Guide for Talent in P art V of t he Series 2101 User's Manual PART V THE TELOS DESKTOP DIRECTOR V-39 PLEASE COPY THIS SECTION AND GIVE TO YOUR ON-AIR STAFF...
  • Page 46 - T he Console Director operates in T alent Mode only. -For use with T elos T WOx12 and Series 2101 only. -Console Directors are connected to the T elos interface in the same manner as the T elos Desktop Director.

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Desktop director 2101

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