Telos 2101 User Manual
  1. Manuals
  2. Brands
  3. Telos Manuals
  4. Telephone System
  5. DESKTOP DIRECTOR 2101
  6. User manual

Telos 2101 User Manual

Advanced all digital multi-line multi-studio broadcast telephone system
Hide thumbs Also See for 2101:
Table of Contents

Advertisement

Quick Links

Download this manual
TELOS SERIES 2101
Advanced All Digital Multi-line Multi-studio Broadcast Telephone System
USER'S MANUAL VOLUME 1
Important Notes & Information, Service and Support
PART I – Introduction to the Series 2101 and its Components
PART II – Series 2101 Planning and Design
Manual Version 2.0
For software release package 2.0 and later
21 June, 2005

Advertisement

Chapters

Table of Contents
loading

Related Manuals for Telos 2101

Summary of Contents for Telos 2101

  • Page 1 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System USER’S MANUAL VOLUME 1 Important Notes & Information, Service and Support PART I – Introduction to the Series 2101 and its Components PART II – Series 2101 Planning and Design Manual Version 2.0 For software release package 2.0 and later...
  • Page 2 The URL is: http://www.telos-systems.com. Feedback We welcome feedback on any aspect of the Series 2101 or this manual. In the past, many good ideas from users have made their way into software revisions or new products. Please contact us with your comments.
  • Page 3 TELOS 2101 USER’S MANUAL Updates The operation of the Telos 2101 is determined almost entirely by software. Contact us or look on our website to determine if a newer release is more suitable to your needs. Trademarks Telos Systems, the Telos logo, Desktop Director, TWO, TWOx12, and Series 2101 are trademarks of TLS Corporation.
  • Page 4 TELOS 2101 USER’S MANUAL Notices and Cautions CAUTION: THE INSTALLATION AND SERVICING INSTRUCTIONS IN THIS MANUAL ARE FOR USE BY QUALIFIED PERSONNEL ONLY. TO AVOID ELECTRIC SHOCK, DO NOT PERFORM ANY SERVICING OTHER THAN THAT CONTAINED IN THE OPERATING INSTRUCTIONS UNLESS YOU ARE QUALIFIED TO DO SO.
  • Page 5 If trouble is experienced with the PRI-PCI, please contact Telos Systems (see above) Warranty and Repair Service Center Netaccess, Inc...
  • Page 6 TELOS 2101 USER’S MANUAL for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request that you remove the equipment from the network until the problem is resolved. The PRI-PCI does not contain users repairable or serviceable components.
  • Page 7 TELOS 2101 USER’S MANUAL • The total power required by the host processor, PRI-PCI board(s) and other boards in the PC chassis must not exceed the power specifications in the PC’s technical manual. Hazardous Voltage • Typical, a PRI-PCI board is not installed in a PC chassis that contains boards which use or generate hazardous voltage (voltages that exceeds 42.4 Vac or 60...
  • Page 8 TELOS 2101 USER’S MANUAL This customer equipment is to be installed and maintained by service personnel as defined by AS/NZS 3260 Clause 1.2.14.3 (Service Personnel). Incorrect connection of connected equipment to the General Purpose Outlet could result in a hazardous situation.

  • Page 9: User's Manual Table Of Contents

    User’s Manual Table of Contents....................ix Conventions used in this manual ......................x Table of Contents for Part I......................3 PART I - INTRODUCTION TO THE SERIES 2101 AND ITS COMPONENTS PART II - SERIES 2101 PLANNING, DESIGN, & COMMISSIONING II-1 PART III - THE SERIES 2101 HUB III-1 PART IV - THE STUDIO INTERFACE &...

  • Page 10: A Word About This Manual

    This information is important to safe operation of the equipment and warns of possible hazards. For you safety you should read these. IMPORTANT! This information is essential to getting the Series 2101 to work, or prevent damage to it. To avoid headaches read these. HOT TIP! This information will probably come in handy at some point.
  • Page 11 Amaze your technical friends with your voluminous knowledge of the 2101, ISDN, and hybrid technology! Not necessary for the ability to install and use the 2101, but this information might come in handy if you ever need to troubleshoot the system.
  • Page 12 TELOS 2101 USER’S MANUAL This page intentionally left blank for formatting purposes. IMPORTANT INFORMATION & NOTICES...
  • Page 13 TELOS SERIES 2101 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System USER’S MANUAL PART I Introduction to the Series 2101 and its Components V2.0c...
  • Page 14 TELOS 2101 USER’S MANUAL This page intentionally left blank PART I INTRODUCTION TO THE SERIES 2101 & COMPONENTS TABLE OF CONTENTS...

  • Page 15: Table Of Contents

    ERIES 2101................5 EATURES AND BENEFITS OF THE ERIES ......6 IGITAL RUNKS ENSE FOR ROADCAST YSTEMS SO WHAT IS SERIES 2101? (SYSTEM COMPONENTS)............11 2101 H ..........................11 2101 S ....................... 12 TUDIO NTERFACE TWO H ........................13 ELOS YBRID ™...
  • Page 16 TELOS 2101 USER’S MANUAL This page was intentionally left blank PART I INTRODUCTION TO THE SERIES 2101 & COMPONENTS TABLE OF CONTENTS...

  • Page 17: Why The Series 2101

    However, you may be reading this manual prior to deciding if the Series 2101 is right for you. This section can also help you get the best performance out of your system, since it highlights the system’s capabilities.

  • Page 18: Why Digital Trunks Make Sense For Broadcast Talk Show Systems

    Presently, the dial-up telephone network is nearly entirely digital, except for the “last mile” copper connections from the Central Office (Exchange) to the customer’s site. The Series 2101 takes advantage of this technology to deliver crystal clear caller audio to the radio studio.
  • Page 19 While the application of digital signal processing to the problem of separating host and caller audio – pioneered by Telos and used in all of our telephone interfaces – has made a dramatic improvement over pure analog systems, using digital phone lines for incoming calls further improves performance for several reasons: ISDN Lines are Inherently “4-wire”...
  • Page 20 Since the conference path usually includes four AGC functions, the hybrid must be sufficiently good to cover the additional gain that may be dynamically inserted by these AGC’s. PART I INTRODUCTION TO THE SERIES 2101 & COMPONENTS SECTION 1 – WHY THE 2101?
  • Page 21 — requiring only the initial conversion to digital, and doing away with the need to reconvert from digital to analog audio. AES/EBU outputs are provided on Series 2101 Studio Interface to help accomplish this direct connection to digital studio gear.
  • Page 22 TELOS 2101 USER’S MANUAL This page Intentionally Left Blank! PART I INTRODUCTION TO THE SERIES 2101 & COMPONENTS I-10 SECTION 1 – WHY THE 2101?

  • Page 23: So What Is Series 2101? (System Components)

    PRI/T1 has 23 channels while each PRI/E1 circuits has 30 channels for a total caller capacity of up to 120 “lines”. The 2101 hub also has up to 32 T-Link interface ports that are the “Line side” interface from the System Hub to the 2101 Studio Interface(s).

  • Page 24: 2101 Studio Interface

    PO RT A PORT A The System 2101 Hub, rear panel. This hub is fully populated (for 32 Studio Interfaces and 4 Telco Trunks) See Part III of this manual for details. Your T-Link cards and CPU card may look different.

  • Page 25: Telos Two Hybrid

    Telos TWO Hybrid). A second Desktop Director Interface (Telos part # 2001-00022) can be inserted in Slot E to allow eight Desktop Directors (or 6 Desktop Directors and a Telos TWO Hybrid) A second T-Link card (Telos part # 1701-00048) can be added in slot B to create redundant systems.

  • Page 26: Desktop Director

    12 lines. The extended Desktop Director (Telos part # 2001-00072) has four rows of button which can be used either for control of two hybrids and access to 24 lines or to allow control of four hybrids with access to 12 lines.

  • Page 27: Ethernet 10/100 Base-T Lan Hub

    It is highly preferable that this LAN be isolated from your office LAN. If you wish to interconnect the two LANs a Router (preferably) or Ethernet “switching hub" should be used to provide isolation between the 2101 LAN and the Office LAN. Such routers and switching hubs are widely available from sources such as those mentioned above.

  • Page 28: Putting It All Together. (A Sample Configuration)

    2101 Hub with multiple Studio Interfaces. Each 2101 Studio Interface connects with a “home run” cable back to the 2101 Hub as well a common IP 10 Base-T Ethernet connection. Each Desktop Director connects to a 2101 Studio Interface.
  • Page 29 Supply. A total of 8 Desktop Directors per Studio supported using 3 Part # 2001-00024 plus Part # 2001-00022 Dual Desktop Director Interface Card. PART I INTRODUCTION TO THE SERIES 2101 & COMPONENTS I-17 SECTION 2 – SO WHAT IS 2101?
  • Page 30 TELOS 2101 USER’S MANUAL Intentionally blank, left this page was. PART I INTRODUCTION TO THE SERIES 2101 & COMPONENTS I-18 SECTION 2 – SO WHAT IS 2101?
  • Page 31 TELOS SERIES 2101 Advanced All Digital Multi-line Multi-studio Broadcast Telephone System USER’S MANUAL PART II Series 2101 Planning, Design, & Commissioning Version 2.0c...
  • Page 32 TELOS 2101 USER’S MANUAL This page intentionally left blank PART II SERIES 2101 PLANNING AND DESIGN II-2 CONTENTS...
  • Page 33 2101................5 EATURES AND BENEFITS OF THE ERIES ......6 IGITAL RUNKS ENSE FOR ROADCAST YSTEMS SO WHAT IS SERIES 2101? (SYSTEM COMPONENTS)............11 2101 H ..........................11 2101 S ....................... 12 TUDIO NTERFACE 2101 E TWO H ) .............. 13...
  • Page 34 TELOS 2101 USER’S MANUAL This page intentionally left blank. PART II SERIES 2101 PLANNING AND DESIGN II-2 CONTENTS...

  • Page 35: 2101 Planning And System Design

    System Design Criteria and Basic Design Principles System Architecture As we discussed in Part I, a Series 2101 system consists of a Hub connected to multiple studio interfaces. Each Studio Interface connects to your audio console as well as supporting up to eight* Desktop Directors™.
  • Page 36 Supply. A total of 8 Desktop Directors per Studio supported using 3 Part # 2001-00024 plus Part # 201-00022 Dual Desktop Director Interface Card. PART II SERIES 2101 PLANNING & DESIGN II-4 SECTION 1 – SYSTEM DESIGN CRITERIA & BASIC DESIGN PRINCIPLES...

  • Page 37: System Interconnecting Cables - Types And Specifications

    CSU (NCTE) must wired according to be used to terminate TIA/EIA-568-A the line per local T568A or T568B conventions. See Part III Section 3.1.1 PART II SERIES 2101 PLANNING & DESIGN II-5 SECTION 1 – SYSTEM DESIGN CRITERIA & BASIC DESIGN PRINCIPLES...

  • Page 38: Power & Environmental Considerations

    The Telos 2101 Studio Interface can be powered from an AC source from 100 to 240 volts. The 2101 Hub can be used on either 120 or 240 volts; however, it must be manually configured to the appropriate voltage using switches located on the power supplies.

  • Page 39: 1.3.3 Lightning Protection For The Telephone Circuits

    We also recommend that a quality telephone line protector designed for the digital lines you are using be employed at the back panel of the Series 2101 Hub. The ground terminal should be connected directly to the 2101 Hub chassis and connected PART II SERIES 2101 PLANNING &...
  • Page 40 This device provides a first line defense against lightning, among other things, and must be installed according to the manufacturer’s instructions. PART II SERIES 2101 PLANNING & DESIGN II-8 SECTION 1 – SYSTEM DESIGN CRITERIA & BASIC DESIGN PRINCIPLES...

  • Page 41: Planning Your Telco & Lan Installation

    NCTE (Network Channel Terminating Equipment). The NCTE is not included as part of the Series 2101, and must be purchased separately in the country of destination. The exact name for the NCTE varies around the world; In the USA &...

  • Page 42: Pri

    ISDN BRI (S∅ or ISDN 2), however PRI is optimized for connections from the Telco to a private telephone switch or PBX such as the Series 2101. PRI can be considered a “smart T1” or “smart E1” as the actual transmission medium uses the same technology as those circuits.

  • Page 43: Dialing

    There can be any number of phone numbers associated with a PRI. Incoming calls include the number that was dialed in the D channel call setup message. If the 2101 Hub refuses a call then a “busy tone” is returned by the Telco switch at the caller’s end.

  • Page 44: Trunk Configurations Using T1

    Special Considerations when the Series 2101 is used behind a PBX Wherever possible, it is desirable for the Series 2101 to be connected directly to the Public Telco without connections to another telephone system such as a PBX.
  • Page 45 For more on this subject see the bibliography in the Appendix. There are 2 different ways you might configure a 2101 system and a PBX as illustrated below: Series 2101 "Direct Connection"...

  • Page 46: Tandem Trunking Methods

    PBX to the Series 2101 Hub could therefore be referred to as Tandem trunks. If you require that the Series 2101 be “behind a PBX”, the PBX must support one of the following Protocols (please contact Telos Customer Support for additional information).

  • Page 47: Show Configurations For Pri

    Line 9 1115551234 AMShow Line 10 1115551234 AMShow Line 11 1115551234 AMShow Line 12 Cancel Apply Show Configuration for our “Morning Show” hunt group example PART II SERIES 2101 PLANNING & DESIGN II-15 SECTION 2 PLANING YOUR TELCO & WAN CONNECTIONS...
  • Page 48 Line 9 Line 10 1115551235 NoonTalk 1115551235 NoonTalk Line 11 1115551235 NoonTalk Line 12 Cancel Apply Show Configuration for our “Noon Show” hunt group example PART II SERIES 2101 PLANNING & DESIGN II-16 SECTION 2 PLANING YOUR TELCO & WAN CONNECTIONS...
  • Page 49 1115551234 AMShow Line 11 1115551234 AMShow Line 12 Cancel Apply Show Configuration for our “Morning Show” example with “Hotline” and special “Weather” line added. PART II SERIES 2101 PLANNING & DESIGN II-17 SECTION 2 PLANING YOUR TELCO & WAN CONNECTIONS...
  • Page 50 10 digits. However, you may need to only enter 4 or 7 digits. You Telco provider should be able to tell you how many digits are sent on calls to the 2101. Part III section 4.4 for more details.

  • Page 51: Show Configurations For Channelized T1

    T1s) is nearly identical. However, here the individual channels have an association with the phone numbers, and the hunt groups must be created by the Telecom service provider, rather than within the Series 2101. Let’s examine some sample show configurations using a T1 or other channel-oriented trunks.
  • Page 52 Line 11 1115551009 AMHunt Line 12 Cancel Apply A Channel based Show Configuration for our “Morning Show” example with “Hotline” and special “Weather” line. PART II SERIES 2101 PLANNING & DESIGN II-20 SECTION 2 PLANING YOUR TELCO & WAN CONNECTIONS...
  • Page 53 10 digits. However, you may need to only enter 4 or 7 digits. You Telco provider should be able to tell you how many digits are sent on calls to the 2101. Part III section 4.4 for more details.

  • Page 54: Planning The Series 2101 Local Area Network (Lan)

    Therefore the 2101 LAN should not be connected to another LAN unless you have taken steps to isolate the 2101 LAN. You have three options on how to do this. You should have your Network Administrator review this section and decide which methods works for your facility.

  • Page 55: System Commissioning

    If you choose not to purchase this service, don’t panic - bringing a Series 2101 system online is not all that difficult, it’s primarily a matter of ensuring that all the details have been properly attended to. The following checklists should help you stay on track.
  • Page 56 -Set ISDN parameters Configure 2101 Hub -Assign unique IP address Compile the following information about how your 2101 will be used: -How many studios will be part of the system? Compile a list of all studios. -Will different shows use different (inbound) telephone numbers?
  • Page 57 -Compile a list of each staff member who will be using Assistant Producer 3.5 call screening software and assign and ID to each. -Compile a list of all Studio Interfaces and their IP addresses and names PART II SERIES 2101 PLANNING & DESIGN II-25 SECTION 3 SYSTEM COMMISSIONING...

  • Page 58: Commissioning Checklist

    Power off all equipment but the 2101 Hub, Ethernet switch, and Administration computer. Verify that you can connect to the 2101 Hub using a browser on the Administration Computer. Power up each Studio Interface (and connected Telos TWO extended hybrid),...
  • Page 59 Series 2101 Commissioning Checklist Install Assistant Producer 3.5 call screening software on the workstations. Test System. Adjust Hybrid parameters in the Studio Interfaces to suite your conditions and taste. PART II SERIES 2101 PLANNING & DESIGN II-27 SECTION 3 SYSTEM COMMISSIONING...
  • Page 60 TELOS 2101 USER’S MANUAL This concludes our guided introduction to Series 2101. For more details on the various components, or for answers to you questions see the following guide to the rest of the Series 2101 documentation. NFORMATION ON THE...

Table of Contents