Troubleshooting - Cardinal Health ALLY TO GO NPWT Patient User Manual

3.2 Troubleshooting

Alert Volume
The Alert Display indicates the volume level, which ranges from 1 to 5. The volume of the alert can be adjusted.
To increase the alert volume, press and hold the ON Button while pressing the Up Button. To decrease the alert volume,
press and hold the ON Button while pressing the Down Button.
Clearing an Alert
Pressing the ON (MUTE) Button after an alert silences the alert for 5 minutes. The alert continues to sound every 5
minutes until the problem is corrected. The alert showing number 4 in the Alert Display cannot be muted and you must
call your healthcare professional.
To clear an alert, use the Troubleshooting table below.
1. Low Pressure/Leak
WHAT YOU
SEE/HEAR
WHAT TO DO
1
Push up on bottom of canister.
2
If you see:
SOLID LIGHT
Low Pressure/Leak is fixed.
+
+
BLINK BEEP
If you see/hear:
BLINK
Call Cardinal Health at 1.866.484.6798
BLINK
Wait 30 seconds
+ +
BEEP BLINK
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