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3.5 Saving Configuration Settings: The Setup Wizard has completed. Click BACK to
make changes or correct mistakes. Click NEXT to save settings. If the Internet connection is
not ready, please double check your WAN settings again.
Troubleshooting
1. None of the LEDs are on when you turn on the BEC Device.
Check the connection between the adapter and the router. If the error persists, you may have
a hardware problem. In this case you should contact technical support.
2. You have forgotten your BEC login and/or password.
Try the default login and password, please refer to User Manual or consult with your Internet
Service Provider. If this fails, you can restore your router to its factory settings by holding the
Reset button on the back of your router for 6 seconds or more.
by different Internet Service Providers.
3. Cannot ping any PCs on the LAN.
Check the LAN (PoE) LED on the Router. The LED should be on for the port that has a PC
connected. If it is off, check the cables between your Router and the PC. Make sure you have
uninstalled any software firewall for troubleshooting. Verify that the IP address and the subnet
mask are consistent between the router and the workstations.
Product Support and Contact Information
Most problems can be solved by referring to the Troubleshooting section in the User Manual. If
you have other inquiries or need further technical support, please contact with your Internet
Service Provider or visit us at
19
BEC 4700A / 4700AZ (4G/LTE) Wireless Outdoor Router
www.bectechnologies.net
*This username / password may vary
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