Chapter 3....................12 3.1 Before Configuration.............. 12 3.2 Factory Default Settings ............17 3.3 LAN and WAN Port Addresses ..........18 3.4 Configuring with your 7300 Series ......... 18 Chapter 4....................22 4.1 Status ..................23 4.1.1 ARP Table ................26 4.1.2 Wireless Association............
The 7300 Series supports PPPoA (RFC 2364 – PPP (Point-to-Point Protocol) over ATM Adaptation Layer 5), RFC 1483 encapsulation over ATM (bridged or routed), PPP over Ethernet (RFC 2516), and IPoA (RFC1577) to establish a connection with RTConnect.
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The 7300 Series provides two levels of security support. First, it masks LAN IP addresses making them invisible to outside users on the Internet, so it is much more difficult for a hacker to target a machine on your network. Second, it can block and redirect certain ports to limit the services that outside users can access.
(RFC1577) to establish a connection with an ISP. The router also supports VC-based and LLC-based multiplexing. Quick Installation Wizard A web-based GUI and quick installation wizard help you easily install the 7300 Series. Enter your ISP’s information and begin browsing the Internet immediately. Universal Plug and Play (UPnP) and UPnP NAT Traversal...
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DDNS service such as http://www.dyndns.org/. PPP over Ethernet (PPPoE) The 7300 Series provides an embedded PPPoE client function to establish a connection. You get greater access speed without changing the operation concept, while sharing the same ISP account and paying for one access account. No PPPoE client software is required for the local computer.
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LAN site, the DHCP server allocates a range of client IP addresses, including subnet masks and DNS IP addresses and distributes them to local computers. This provides an easy way to manage the local IP network. Rich Packet Filtering This feature filters the packet based on IP addresses as well as Port numbers. Filtering packets to and from the Internet provides a higher level of security control.
Only use the power adapter that comes with the package. Using a different voltage rating power adaptor may damage the router. Attention 2.2 Package Contents 7300 Series ADSL2+ Router RJ-11 ADSL/telephone Cable (1.8M) Ethernet (CAT-5 LAN) Cable (2M Straight) AC-DC power adapter (12V DC, 1A)
2.3 The Front LEDs 7300 7300GT Description PPP : Steady glow when there is a PPPoA / PPPoE connection. Lights when successfully connected to an ADSL DSLAM ADSL: (linesync). Steady glow when connected to an Ethernet device. LAN Port Glows green for 100Mbps; Orange for 10Mbps. 1-4: Blinking light when data is Transmitted / Received.
2.4The Rear Ports 7300 7300GT Port Description Connect the supplied power adapter to this jack. After the router is powered on, press this recessed button using the end of paper clip or other small pointed object to reset the router or to restore it to factory default settings. 1.
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default settings. The login will be reset to admin and the password will be reset to admin, and the modem will be accessible via its default IP address at http://192.168.1.1/ Connect a UTP Ethernet cable (Cat-5 or Cat-5e) to one of the four LAN ports when connecting to a PC or an office/home network of 10Mbps or 100Mbps.
LAN Link and ADSL line LEDs are lit. If they are not, verify that you are using the proper cables. Ensure that all other devices connected to the same telephone line as your BEC router (e.g. telephones, fax machines, analog modems) have a line filter connected between them and...
Chapter 3 Installation You can configure the 7300 Series router through the convenient and user-friendly interface of a web browser. Most popular operating systems such as Linux, Mac and Windows 98/NT/2000/XP/Me include a web browser as a standard application. 3.1 Before Configuration PCs must have a properly installed Ethernet interface and connect to the router directly or through an external repeater hub.
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Configuring a PC in Windows XP 1. Go to Start / Control Panel (in Classic View). In the Control Panel, double-click on Network Connections 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window, click Properties. 4. Select Internet Protocol (TCP/IP) and click Properties.
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Configuring a PC in Windows 2000 1. Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and Dial-up Connections. 2. Double-click Local Area Connection. 3. In the Local Area Connection Status window click Properties. 4.
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Configuring PC in Windows 98/Me 1.Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Configuration tab. 2.Select TCP/IP ->NE2000 Compatible, or the name of your Network Interface Card (NIC) in your PC. 3.Select the Obtain an IP address automatically radio button.
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Configuring PC in Windows NT4.0 1.Go to Start / Settings / Control Panel. In the Control Panel, double-click on Network and choose the Protocols tab. 2.Select TCP/IP Protocol and click Properties. 3.Select the Obtain an IP address from a DHCP server radio button and click OK.
3.2 Factory Default Settings Before configuring the 7300 Series router, you need to know the following default settings. Web Interface: Username: admin Password: admin LAN Device IP Settings: IP Address: 192.168.1.1 Subnet Mask: 255.255.255.0 RTConnect setting in WAN site: 1483 Bridged IP LLC DHCP Server: DHCP server is enabled.
PCs 192.168.1.100 through 192.168.1.199 3.4 Configuring with your 7300 Series 1. To configure this device, you must have IE 5.0 / Netscape 4.5 or above installed 2. You may configure the router for Internet access in two ways:...
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WEB GUI configuration page to find out the right web page for configuring your PPPoE/PPPoA credentials. EZSO feature in BEC’s routers will do it for you. When you are trying to surf the internet through WEB browser, the PPPoE dialogue will be visible and nothing but that.
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PPPoA 1. Please wait when the connection is trying. 2.Enter the username and password provide by your ISP. 3. If login failed, Please input the correct 4. Login Successfully. username and password again.
Open your web browser, enter the IP address of your router, which by default is 192.168.1.1, and click “Go”, a user name and password window prompt appears. The default username and password are “admin” and “admin”. Congratulations! You have successfully logged on to you 7300 Series ADSL2+ Router!
Chapter 4 Configuration Once you have logged on to your 7300 Series ADSL2+ Router via your web browser, you can begin to set it up according to your requirements. On the configuration homepage, the left navigation pane links you directly to the setup pages, which include:...
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Device Information Host Name: Provide a name for the router for identification purposes. Host Name lets you change the router name.
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System Up-Time: Records system up-time. Current time: Set the current time. See the Time Zone section for more information. Hardware Version: Chipset version Software Version: Firmware version LAN MAC Address: The LAN MAC address WAN MAC Address: The WAN MAC address Home URL: Connects to the Home Website.
4.1.1 ARP Table The router’s ARP (Address Resolution Protocol) Table shows the mapping of Internet (IP) addresses to Ethernet (MAC) addresses. This is a quick way to determine the MAC address of the network interface of your PCs to use with the router’s Firewall – MAC Address Filter function.
4.1.3 Routing Table Routing Table: #: Item number Destination: IP address of the destination network. Netmask: The destination netmask address. Gateway/Interface: IP address of the gateway or existing interface that this route uses. Cost: The cost of transmission for routing purposes. The number need not be precise, but it must be between 0 and 65535.
4.1.4 DHCP Table Leased: DHCP assigned IP addresses information. IP Address: IP addresses of devices on your LAN (Local Area Network). MAC Address: The MAC Address that you want to assign the fixed IP address Client Host Name: Expired IP addresses information Register Time: Register time information...
4.1.6 Security Log This screen displays security log information. If a hacker attacks your server, he is isolated by the firewall function and the router records related information. This helps you know where the hacker comes from.
4.2 Quick Start For detailed instructions on configuring WAN settings, see the WAN section of this manual. The information you need for the Quick Start wizard to get you online are your login (often in the form of username@ispname), your password, and the encapsulation type. Your ISP can supply all the details you need.
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Connection Encapsulation: Select the encapsulation type your ISP uses or choose “Auto Scan”. Click Start to begin scanning for encapsulation types offered by your ISP. If the scan is successful, you are presented with a list of supported options. VCI: Enter the VCI assigned to you. This field may already be configured. VPI: Enter the VPI assigned to you.
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Optional Setting IP Address: Type your ISP assigned IP address in the IP Address text box. Subnet Mask: Enter a subnet mask in dotted decimal notation. Default Gateway: You must specify a gateway IP address (supplied by your ISP) Obtain DNS automatically: Select this check box to use DNS. Primary DNS: Enter the IP addresses of the DNS servers.
4.3 Configuration Click this item to access the following sub-items that configure the ADSL router: LAN, WAN, System, Firewall, QoS, Virtual Server and Advanced. These functions are described in the following sections.
4.3.1 LAN (Local Area Network) A Local Area Network (LAN) is a shared communication system to which many computers are attached and is limited to the immediate area, usually the same building or floor of a building. There are four items within the LAN section: Ethernet, Wireless, Wireless Security and DHCP Server.
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Enabling Wireless From main menu go to: Configuration > LAN > Wireless Enable WLAN service...
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Mode: 802.11b + g (Mixed mode), 802.11b and 802.11g. The factory default is 802.11b + ESSID: Enter the unique ID given to the Access Point (AP), which is already built-in to the router’s wireless interface. To connect to this device, your wireless clients must have the same ESSID as the device.
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device is required to bridge between two access points and extending an existing wired or wireless infrastructure network to create a larger network. In addition, WDS enhances its link connection security in WEP mode, WEP key encryption must be the same for both access points. WDS Service: The default setting is Disable.
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WPA2 Pre-Shared Key WPA2 Algorithms: TKIP (Temporal Key Integrity Protocol) utilizes a stronger encryption method and incorporates Message Integrity Code (MIC) to provide protection against hackers. WPA2 Shared Key: The key for network authentication The input format is in character style and key size should be in the range between 8 and 63 characters.
Passphrase: This is used to generate WEP keys automatically based upon the input string and a pre-defined algorithm in WEP64 or WEP128. You can input the same string in both the AP and Client card settings to generate the same WEP keys. Please note that you do not have to enter Key (1-4) as below when the Passphrase is enabled..
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To disable the router’s DHCP Server, check Disabled and click Next then click Apply. When the DHCP Server is disabled you need to manually assign a fixed IP address to each PC on your network, and set the default gateway for each PC to the IP address of the router (the default is 192.168.1.1).
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If you check DHCP Relay Agent and click Next then you must enter the IP address of the DHCP server which assigns an IP address back to the DHCP client in the LAN. Use this function only if advised to do so by your network administrator or ISP. Click Apply to enable this function.
4.3.2 WAN (Wide Area Network) A WAN (Wide Area Network) is an outside connection to another network or the Internet. There are three items within the WAN section: ISP, DNS and ADSL. 4.3.2.1 ISP The factory default is 1483 Bridged IP LLC. If your ISP uses this access protocol, click Edit to input other parameters as below.
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VPI and VCI: Enter the information provided by your ISP. NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single IP account, sharing the single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled.
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NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single IP account, sharing a single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled. Username: Enter the username provided by your ISP.
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Description: A user-definable name for this connection. VPI/VCI: Enter the information provided by your ISP. NAT: The NAT (Network Address Translation) feature allows multiple users to access the Internet through a single ISP account, sharing a single IP address. If users on your LAN have public IP addresses and can access the Internet directly, the NAT function can be disabled.
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to automatically re-establish the PPPoE session when disconnected by the ISP. Connect to Demand: If you want to establish a PPPoE session only when there is a packet requesting access to the Internet (i.e. when a program on your computer attempts to access the Internet).
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4.3.2.2 DNS A Domain Name System (DNS) contains a mapping table for domain name and IP addresses. On the Internet, every host has a unique and user-friendly name (domain name) such as www.bectechnologies.net and an IP address. An IP address is a 32-bit number in the form of xxx.xxx.xxx.xxx, for example 192.168.1.100.
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4.3.2.3 ADSL ADSL Mode: There are four modes “Open Annex Type and Follow DSLAM’s Setting”, ”Annex A”, ”Annex L”, ”Annex M” and ”Annex J” that user can select for this connection. Modulator: There are four modes “AUTO”,”ADSL multimode”,”ADSL2”and”ADSL2+” that user can select for this connection. DSP Firmware Version: DSP code version DMT Status: DMT Status Operational Mode: To show the state when user select “AUTO”...
4.3.3 System There are six items within the System section: Time Zone, Remote Access, Firmware Upgrade, Backup/Restore, Restart and User Management. 4.3.3.1 Time Zone The router does not have a real time clock on board; instead, it uses the Simple Network Time Protocol (SNTP) to get the current time from an SNTP server outside your network.
4.3.3.2 Remote Access To temporarily permit remote administration of the router (i.e. from outside your LAN), select a time period the router permits remote access for and click Enable. You may change other configuration options for the web administration interface using Device Management options in the Advanced section of the GUI.
4.3.3.4 Backup / Restore These functions allow you to save and backup your router’s current settings to a file on your PC, or to restore a previously saved backup. This is useful if you wish to experiment with different settings, knowing that you have a backup handy in the case of any mistakes. It is advisable to backup your router’s settings before making any significant changes to your router’s configuration.
If you wish to restart the router using the factory default settings (for example, after a firmware upgrade or if you have saved an incorrect configuration), select Factory Default Settings to reset to factory default settings. You may also reset your router to factory settings by pressing in the small Reset pinhole button on the back of your router for 10-12 seconds while the router is turned on.
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You can change the user’s password, whether their account is active and Valid, as well as add a comment to each user account. These options are the same when creating a user account, with the exception that once created you cannot change the username. You cannot delete the default admin account;...
4.3.4 Firewall Firewall and Access Control Your router includes a full SPI (Stateful Packet Inspection) firewall for controlling Internet access from your LAN, as well as helping to prevent attacks from hackers. In addition to this, when using NAT (Network Address Translation) the router acts as a “natural” Internet firewall, since all PCs on your LAN use private IP addresses that cannot be directly accessed from the Internet.
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prevent unauthorized computers or applications accessing your local network from the Internet. Intrusion Detection: Enable Intrusion Detection to detect, prevent, and log malicious attacks. MAC Filter rules: Prevents unauthorized computers accessing the Internet. URL Filter: Blocks PCs on your local network from unwanted websites. A detailed explanation of each of the following five items appears in the Firewall section below: Packet Filter, Ethernet MAC Filter, Wireless MAC Filter, Intrusion Detection, Block WAN Request and URL Filter.
4.3.4.1 Packet Filter Packet filtering enables you to configure your router to block specified internal/external users (IP address) from Internet access, or you can disable specific service requests (Port number) to /from Internet. This configuration program allows you to set up to 6 different filter rules for different users based on their IP addresses or their network Port number.
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Application: User can choose they want. Outgoing Incoming: Determine whether the rule is for outgoing packets or for incoming packets. Active: Choose “Yes” to enable the rule, or choose “No” to disable the rule. Packet Type: Specify the packet type (TCP, UDP, ICMP or any) that the rule applies to. Select TCP if you wish to search for the connection-based application service on the remote server using the port number.
Schedule time: User can setup the time to use the packet filter. If the DHCP server option is enabled, you must be very careful in assigning IP addresses of a filtered private IP range to avoid conflicts because you do not know which PC in the LAN is assigned which IP address.
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Active: Select Yes from the drop down list box to enable MAC address filtering. Action When Matched: Select “Drop” or “Forward”. Log: Choose “Yes” if you wish to generate logs when the filer rule is applied to a packet. MAC Address: Enter the MAC addresses you wish to manage. Candidates: it automatically detects devices connected to the router through the Ethernet.
4.3.4.3 Wireless MAC Filter The MAC Address supports up to 30 wireless network machines and helps you to manage your network control to accept traffic from specific authorized machines or to restrict unwanted machine(s) to access your LAN. There are no pre-define MAC Address filter rules; you can add the filter rules to meet your requirements Active: Select Yes from the drop down list box to enable MAC address filtering.
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MAC Address: Enter the MAC addresses you wish to manage. Candidates: it automatically detects devices connected to the router through the Ethernet. 4.3.4.4 Intrusion Detection Check “Enable” if you wish to detect intruders accessing your computer without permission. The router automatically detects and blocks a DoS (Denial of Service) attack if a user enables this function.
4.3.4.6 URL Filter URL (Uniform Resource Locator – e.g. an address in the form of http://www.bectechnologies.net or http://www.yahoo.com) filter rules allow you to prevent users on your network from accessing particular websites from their URL. There are no pre-defined URL filter rules; you can add filter rules to meet your requirements. Active: Select Yes from the drop down list box to enable or disable the URL Filter feature.
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Always Block: Select to always check URL filter rules (i.e. at all hours of the day). Block from: Specify the time period to check URL filter rules (e.g. during work hours). Keywords Filtering: Allows blocking by specific keywords within a particular URL rather than having to specify a complete URL (e.g.
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Restrict URL Features Block Java Applet: Blocks Web content which includes the Java Applet to prevent someone who wants to damage your system via the standard HTTP protocol. Block ActiveX: Blocks ActiveX Block Cookies: Blocks Cookies Block Proxy: Blocks Proxy...
If you’ve ever found your ‘net’ speed has slowed to a crawl because another family member is using a P2P file sharing program, you’ll understand why the Quality of Service features in BEC’s routers is such a breakthrough for home users and office users.
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Application: A name that identifies an existing policy. Time Schedule: Scheduling your QOS policy to be applied. Direction: The traffic flow direction to be controlled by the QOS policy. There are two settings to be provided in the Router: LAN to WAN: You want to control the traffic flow from the local network to the outside world.
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configuration. If you want to make the change persistent in flash, choose in the left windows to save it into flash. When you press buttons described above, the following page will show up in your browser. You can use it to define a QOS policy. Controlled Traffic Flow: Specify the traffic flow you want to control.
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GRE: For PPTP VPN Connections. Assigned Data rate: Assign the data ratio for this policy to be controlled. For examples, we want to only allow 20% of the total data transfer rate for the LAN-to-WAN direction to be used for FTP server. Then we can specify here with data ratio = 20. If you have ADSL LINE with 256K/bps.rate, the estimated data rate, in kbps, for this rule is 20%*256*0.9 = 46kbps.
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Best Effort Best Effort (000000) Premium Express Forwarding (101110) Gold service (L) Class 1, Gold (001010) Gold service (M) Class 1, Silver (001100) Gold service (H) Class 1, Bronze (001110) Silver service (L) Class 2, Gold (010010) Silver service (M) Class 2, Silver (010100) Silver service (H) Class 2, Bronze (010110)
QOS example for your Network Connection Diagram VoIP HTTP web browsing users FTP Server ADSL Subscription Rate Upstream: 256 kbps Downstream: 2048 Mbps Example QOS Plan Application IP or Ports Control Flow Data Rate Time Schedule VoIP User 192.168.0.1 Outgoing Minimal 20% with high priority Always for non-used bandwidth with...
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Example QOS Setup VoIP application Voice is latency-sensitive application. Most VoIP devices are use SIP protocol and the port number will be assigned by SIP module automatically. Better to use fixed IP address for catching VoIP packets as high priority.
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Above settings will help to improve quality of your VoIP service when traffic is full loading.
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FTP Server Application Some of companies will setup FTP server for customer downloading or home user sharing their files by using FTP. LAN to WAN direction:...
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WAN to LAN direction: With above settings that help to limit utilization of upstream of FTP. Time schedule also help you to only limit utilization at day time.
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HTTP Web Browsing You can control the internet web browsing by specify the HTTP 80 (8080 for some proxy server). LAN to WAN direction:...
4.3.6 Virtual Server In TCP/IP and UDP networks a port is a 16-bit number used to identify which application program (usually a server) incoming connections should be delivered to. Some ports have numbers that are pre-assigned to them by the IANA (the Internet Assigned Numbers Authority), and these are referred to as “well-known ports”.
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Well-known and Registered Ports Port Number Protocol Description FTP Data FTP Control TCP & UDP SSH Remote Login Protocol Telnet SMTP (Simple Mail Transfer Protocol) TCP & UDP DNS (Domain Name Server) TFTP (Trivial File Transfer Protocol) World Wide Web HTTP POP3 (Post Office Protocol Version 3) NEWS (Network News Transfer Protocol) NTP (Network Time Protocol)
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Delete: Check the Rule No. you wish to delete, then click “Delete”. Item: Item number Service select: Select the service you wish to configure Protocol: Automatic when you choose Service select Start Port & End Port: Enter the public port number & range you wish to configure. IP Address: Enter the IP address of a specific internal server to which requests from the specified port is forwarded.
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In addition to specifying the port number used, you also need to specify the protocol used. The protocol is determined by the particular application. Most applications use TCP or UDP, however you can specify other protocols using the drop-down Protocol menu. Setting the protocol to “all”...
4.3.7 Advanced Configuration options within the Advanced section are for users who wish to take advantage of the more advanced features of the router. Users who do not understand the features should not attempt to reconfigure their router, unless advised to do so by support staff.
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of the router, which is assigned to you by your ISP. You first need to register and establish an account with the Dynamic DNS provider using their website, for example http://www.dyndns.org/ There are more than 5 DDNS services supported. Disable: Check to disable the Dynamic DNS function. Enable: Check to enable the Dynamic DNS function.
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4.3.7.4 Device Management The Device Management advanced configuration settings allow you to control your router’s security options and device monitoring features. Embedded Web Server: HTTP Port: The port number of the router’s embedded web server (for web-based configuration uses. The default value is the standard HTTP port, 80. You may specify an...
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alternative if, for example, you are running a web server on a PC within your LAN. For Example: User A changes HTTP port number to 100, specifies their own IP address of 192.168.1.55, and sets the logout time to be 100 seconds. The router only allows User A access from the IP address 192.168.1.55 to logon to the Web GUI by typing: http://192.168.1.1:100 in their web browser.
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from this IP address are sent SNMP Traps. SNMP V3: Specify a name and password for authentication, and define access rights from the identified IP address. Once authentication has succeeded, users from this IP address are able to view and modify data. SNMP Version: SNMPv2c and SNMPv3 SNMPv2c is the combination of the enhanced protocol features of SNMPv2 without the SNMPv2 security.
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dot1dStp group (if configured as spanning tree) From RFC 1471 (PPP/LCP MIB): pppLink group pppLqr group From RFC 1472 (PPP/Security MIB): PPP Security Group) From RFC 1473 (PPP/IP MIB): PPP IP Group ...
Universal Plug and Play (UPnP): UPnP offers peer-to-peer network connectivity for PCs and other network devices, along with control and data transfer between devices. UPnP offers many advantages for users running NAT routers through UPnP NAT Traversal, and on supported systems makes tasks such as port forwarding much easier by letting the application control the required settings, removing the need for the user to control advanced configuration of their device.
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Step 4: Click OK to go back to the Add/Remove Programs Properties window. Click Next. Step 5: Restart the computer when prompted. Follow the steps below to install the UPnP in Windows XP. Step 1: Click Start and Control Panel. Step 2: Double-click Network Connections.
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Step 5: In the Networking Services window, select the Universal Plug and Play check box. Step 6: Click OK to go back to the Windows Optional Networking Component Wizard window and click Next. Auto-discover Your UPnP-enabled Network Device Step 1: Click start and Control Panel. Double-click Network Connections. An icon displays under Internet Gateway.
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Step 3: In the Internet Connection Properties window, click Settings to see the port mappings that were automatically created. Step 4: You may edit or delete the port mappings or click Add to manually add port mappings. Step 5: Select Show icon in notification area when connected option and click OK. An icon displays in the system tray...
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Step 3: Select My Network Places under Other Places. Step 4: An icon describing each UPnP-enabled device shows under Local Network. Step 5: Right-click on the icon of your 7300 Series and select Invoke. The web configuration login screen displays.
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4.3.7.5 IGMP IGMP, known as Internet Group Management Protocol, is used to management hosts from multicast group. IGMP Proxy: Accepting multicast packet. Default is set to Disable. IGMP Snooping: Allowing switched Ethernet to check and make correct forwarding decisions. Default is set to Enable 4.3.7.6 WAN IP Change Alert Send a log via Email When WAN IP is changed.
4.4 Save Configuration to Flash After changing the router’s configuration settings, you must save all of the configuration parameters to FLASH to avoid losing them after turning off or resetting your router. Click Save to write your new configuration to FLASH.
4.5 Restart Click Restart with option Current Settings to reboot your router (and restore your last saved configuration). If you wish to restart the router using the factory default settings (for example, after a firmware upgrade or if you have saved an incorrect configuration), select Factory Default Settings to reset to factory default settings.
Chapter 5 Troubleshooting If your ADSL Router is not functioning properly, you can refer first to this chapter for simple troubleshooting before contacting your service provider. This can save you time and effort but if symptoms persist, consult your service provider. Problems starting up the router Problem Corrective Action...
Frequent loss of Ensure that all other devices connected to the same ADSL linesync telephone line as your router (e.g. telephones, fax machines, (disconnections). analogue modems) have a line filter connected between them and the wall socket (unless you are using a Central Splitter or Central Filter installed by a qualified and licensed electrician), and ensure that all line filters are correctly installed and the right way around.
Appendix Support and Contact Information If you cannot resolve the problem after reading the Troubleshooting chapter, please contact the RTConnect Help Desk at 1-877-208-2233, for additional help.
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