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0312582_EcoSword_V4.0, 03-05-2021
Article 4: Exclusions
The warranty set out in articles 1 and 2 will not apply in the event of:
•
damage to the water heater caused by an external factor;
•
misuse, neglect (including frost damage), modification and incorrect and/or
unauthorized use of the water heater;
•
contaminants or other substances having been allowed to enter the tank;
•
any attempts at repair to a defective water heater other than by an approved service
engineer;
•
the conductivity of the water being less than 125 μS/cm and/or the hardness
(alkaline earth ions) of the water being less than 1.00 mmol/litre;
•
unfiltered, recirculated water flowing through or being stored in the water heater.
Article 5: Scope of the warranty
The obligations of Lochinvar Ltd. pursuant to the specified warranty are limited to free
delivery from the warehouse of the replacement assemblies, parts or water heater,
respectively. Labor, installation and any other costs associated with the replacement will
not be accepted by Lochinvar Ltd.
Article 6: Claims
A claim on grounds of the specified warranty must be submitted to the dealer from whom
the water heater was purchased, or to another authorized dealer of Lochinvar Ltd..
Inspection of the water heater as referred to in articles 1 and 2 shall take place in one of
the laboratories of Lochinvar Ltd.
Article 7: Obligations of Lochinvar Ltd.
Lochinvar Ltd. grants no other warranty or guarantee over its water heaters nor the
(assemblies or parts of) water heaters supplied for replacement, other than the warranty
expressly set out in these conditions. Under the terms of the supplied warranty, Lochinvar
Ltd. is not liable for damage to persons or property caused by (assemblies or parts, or the
glass-lined steel tank of) a (replacement) water heater that it has supplied.
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