Mercedes-Benz A-Class Operator's Manual page 328

326 MBUX (Mercedes-Benz User Experience)
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
Under certain circumstances data is also
R
transmitted in the voice channel to the
Mercedes-Benz emergency call center.
This allows measures for rescue, recovery or
towing to an authorized Mercedes-Benz Cen‐
ter to be initiated quickly.
The SOS button in the overhead control panel
flashes until the emergency call is finished.
It is not possible to immediately end an auto‐
matic emergency call.
If the Mercedes-Benz emergency call system
cannot connect to the Mercedes-Benz emer‐
gency call center, the emergency call is automat‐
ically sent to an emergency services call center.
If no connection can be made to the emergency
services either, a corresponding message
appears in the display.
Dial the local emergency number on your
#
mobile phone.
If an emergency call has been initiated:
Remain in the vehicle if the road and traffic
R
conditions permit you to do so until a voice
connection is established with the emer‐
gency call center operator.
On the basis of the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
Triggering a manual emergency call
Using the SOS button in the overhead
#
control panel: press the SOS button at least
one second long.
Using voice control: use the Voice Control
#
System voice commands ( page 219).
→
The emergency call has been made:
A voice connection is made to the Mercedes-
R
Benz emergency call center.
Remain in the vehicle if the road and traffic
R
conditions permit you to do so until a voice
connection is established with the emer‐
gency call center operator.
On the basis of the call, the operator decides
R
whether it is necessary to call rescue teams
and/or the police to the accident site.
A message with accident data is transmitted
R
to the Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call center
can transmit the vehicle position data to one
of the emergency call centers.
Under certain circumstances data is also
R
transmitted in the voice channel to the
Mercedes-Benz emergency call center.
This allows measures for rescue, recovery or
towing to an authorized Mercedes-Benz Cen‐
ter to be initiated quickly.
If no connection can be made to the emergency
services either, a corresponding message
appears in the display of the multimedia system.
Dial the local emergency number on your
#
mobile phone.
Transmitted data with the Mercedes-Benz
emergency call system
In the event of an automatic or manual emer‐
gency call, as well as for an emergency call using