Table of Contents
Advertisement
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is solved.
1. If the server has been installed, moved, or serviced recently, or if this is the first time the embedded
hypervisor is being used, make sure that the device is connected properly and that there is no physical
damage to the connectors.
2. See the documentation that comes with the optional embedded hypervisor flash device for setup and
configuration information.
3. Check
https://static.lenovo.com/us/en/serverproven/index.shtml
device is supported for the server.
4. Make sure that the embedded hypervisor device is listed in the list of available boot options. From the
management controller user interface, click Server Configuration ➙ Boot Options.
For information about accessing the management controller user interface, see the ThinkSystem System
Manager documentation:
https://thinksystem.lenovofiles.com/help/topic/7Y98/bmc_user_guide.pdf
5. Check
http://datacentersupport.lenovo.com
hypervisor and the server.
6. Make sure that other software works on the server to ensure that it is working properly.
The power-control button does not work, and the reset button does work (server does not start)
Note: The power-control button will not function until approximately 1 to 3 minutes after the server has been
connected to ac power.
Complete the following steps until the problem is resolved:
1. Make sure that the power-control button on the server is working correctly:
a. Disconnect the server power cords.
b. Reconnect the server power cords.
c. Reseat the operator information panel cable, and then repeat steps a and b.
• If the server starts, reseat the operator information panel.
• If the problem remains, replace the operator information panel.
2. Make sure that:
• The power cords are correctly connected to the server and to a working electrical outlet.
• The LEDs on the power supply do not indicate a problem.
3. Reseat the power supplies.
4. Replace each power supply, restarting the server each time:
• Memory modules
• Power supplies
5. If you just installed an optional device, remove it, and restart the server. If the server starts, you might
have installed more devices than the power supply supports.
Server does not power on
Complete the following steps until the problem is solved.
1. Make sure that the ac power is applied correctly to the server. Make sure that the ac power cords are
correctly connected to the server and to a working electrical outlet.
2. Check the event log for any events related to the server not powering on.
to validate that the embedded hypervisor
for any tech tips (service bulletins) related to the embedded
.
Chapter 4
Problem determination
209
Advertisement
Table of Contents
