Firmware Update - Elan Video Over IP User Manual

EL-4KPM-VIP Firmware Update
Prior to commencing installation of your Video Over IP system, it is important that the ELAN EL-4KPM-VIP-TX/RX products are loaded
with the latest firmware. The latest firmware can be found on the ELAN Website.
Updating the ELAN Video Over IP product firmware can be acheived in 2 ways:
1) Using the 'Firmware Update' feature in the 'Advanced' section of the PC program. This is the easiest method.
2) Using the products own Web GUI interface.
The below instructions are a step-by-step guide to upgrading the firmware in each Video Over IP product for new units that are yet to
be configured. The firmware process must be completed one-by-one due to all products being shipped with the same standard factory
set default IP address. Failure to do so may end up corrupting the firmware in the products, resulting in product failure.
Prior to upgrading the firmware in ELAN Video Over IP products using either of the above methods it is important you first complete the
below instructions.
1) In order to communicate with the ELAN Video Over IP hardware your computer will need to be physically connected to either:
a) A PoE network switch using an Ethernet network cable which is in turn connected to the ELAN EL-4KPM-VIP-TX/RX product
b) The ELAN EL-4KPM-VIP product directly which must be powered locally using a 24-56V DC power supply (sold separately)
2) IMPORTANT: Prior to connecting the ELAN Video Over IP product to your network switch/local power supply, it is
recommended that the product is forced into 'firmware update mode'.
from streaming video and activates a status for only updating product firmware.
To activate Firmware Update Mode:
a) Press both the 'CH SELECT UP' and 'CH SELECT DOWN' buttons located on the product front panel at the same time.
Whilst holding these buttons down...
b) Insert the PoE network cable or local 24-56V DC power supply
c) Do not release the buttons until the product shows 'PG' in the status window on the front panel
Product firmware can be updated without 'Firmware Update Mode' but you must stop any streaming service to/from the product
before you proceed with the firmware upgrade. Failure to do so may result in loss of firmware transmission packets due to un-
necessary traffic on the network.
3) In order to be able to communicate with the ELAN IP products your computer must also be in the same IP range as the ELAN EL-
4KPM-VIP-TX/RX default IP address. If you are unsure how to update your computer IP range follow the 'Changing your computer IP
address' instructions at the rear of this guide.
The default IP address of all new Video Over IP EL-4KPM-VIP-TX/RX is:
contact
techsupport@elanhomesystems.com
Firmware Upgrade Mode stops the Video Over IP products
169.254.100.254
EL-4KPM-VIP-CTRL/TX/RX USER MANUAL
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