3. On a working telephone, dial the telephone number of the
registered portable.
•
If the portable rings, it is functioning properly.
•
If the portable does not ring, try to register the portable
again.
If you do not hear a dial tone, or if the portable does not
ring, refer to the Troubleshooting section in this guide.
Deregistering the C3020 (Canada only)
You can deregister the C3020 in two steps:
•
from the portable
•
from the administration set (For more information about
using the Norstar administration set, see the Modular ICS
System Coordinator Guide.)
For example, you may want to deregister the portable before
you assign it another number on the same system.
You can also deregister a portable using the administration set.
You could use this method if the portable was lost or stolen or
if you wanted to assign it to another system. This procedure
does not clear registration data from the portable.
If the portable is registered on other systems, it is still available
on those systems. You deregister one system at a time.
To deregister the C3020
1. Press s, then press m.
2. Press o. The display shows Office n:.
3. Press either s then #, or s then * until
you display the system you want to deregister.
P0941568 01
Registering individual portables / 85
Modular ICS 5.0 Companion Installer Guide
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Do you have a question about the Modular ICS 5.0 Companion and is the answer not in the manual?
Questions and answers
I have a Modular ICS 5.0 with three lines with sips connecting to the Modular ICS. Two lines work but one of the lines only operates with a phone connected to the sip but will not work through the Nortel ICS.
The issue could be that the SIP line is not properly integrated with the Norstar Modular ICS 5.0 system. Possible causes include:
1. The SIP line is not compatible with the ICS system.
2. The ICS is not configured to handle SIP lines.
3. The base station radios are not assigned or activated correctly.
4. The system may not recognize the SIP source if it bypasses the ICS configuration.
Verify that the SIP line is supported and correctly connected through the ICS system, and that the required keys and radio assignments are properly configured.
This answer is automatically generated