4 / Norstar Companion basics
Before the base stations can be used in the United States,
UTAM codes must be obtained and entered using an
administration terminal or Norstar Remote Utilities (NRU).
Please see Software keys (U.S. only) on page 64 for more
detailed information.
Companion Portable Telephones — The portable
telephones used with your Norstar system are small,
lightweight units with fully digital performance to provide
clear voice quality. Companion portable telephones feature a
two line, 16-character, alphanumeric display. For more
information on the portable used with your MICS-XC system,
refer to the Companion Portable Telephone User Guide that is
supplied with it.
Before the portables can be used in the United States, portable
credits must be obtained. Please refer to Software keys (U.S.
only) on page 64.
Administration and Maintenance Tools — Programming
the Companion system is easily and quickly done through a
T7316 Business Series Terminal or an M7310 or M7324
Norstar set. You can assign portable telephones to the system,
check base station parameters, and enable and disable
registration using set programming.
System programming can also be performed using Norstar
Remote Utilities (NRU) software on a personal computer.
Companion Diagnostic Software allows diagnostics to be run
on the wireless system. Diagnostics can be run either locally or
remotely via a personal computer.
CallPilot 100/150 or Norstar Voice Mail — CallPilot 100/
150 replaces Norstar Voice Mail on new Modular ICS
systems.
Modular ICS 5.0 Companion Installer Guide
P0941568 01
Need help?
Do you have a question about the Modular ICS 5.0 Companion and is the answer not in the manual?
Questions and answers
I have a Modular ICS 5.0 with three lines with sips connecting to the Modular ICS. Two lines work but one of the lines only operates with a phone connected to the sip but will not work through the Nortel ICS.
The issue could be that the SIP line is not properly integrated with the Norstar Modular ICS 5.0 system. Possible causes include:
1. The SIP line is not compatible with the ICS system.
2. The ICS is not configured to handle SIP lines.
3. The base station radios are not assigned or activated correctly.
4. The system may not recognize the SIP source if it bypasses the ICS configuration.
Verify that the SIP line is supported and correctly connected through the ICS system, and that the required keys and radio assignments are properly configured.
This answer is automatically generated