Troubleshooting; Section 24 Troubleshooting - Axis 5570e User Manual

Section 24

Troubleshooting

Overriding Port Status
LED Indicators
Web Interface
Symptoms
The AXIS 5570e/AXIS 5670e Web
interface cannot be accessed
from a Web browser.
AXIS 5570e / AXIS 5670e User's Manual
This section provides useful information to help you resolve difficulties
you might have with your AXIS 5570e/AXIS 5670e. Fault symptoms,
possible causes and remedial actions are provided within a quick
reference table.
Please visit the Axis Web site for latest troubleshooting tips, more support
and additional help through the FAQ database or to fill in and submit a
Support question.
Some USB printers do not deliver correct port status to the print server
(for instance always reporting printer off-line even if the printer is on-
line). To override this, see "Overriding Port Status" on page 168.
Indicator Color/Behavior
Green
Power
Not lit
Orange
Network Orange flashing
Not lit
Explanation
OK
No power/Error
OK - network connected
Activity on network
No physical connection to the network
Possible causes
The AXIS 5570e/AXIS 5670e is not
connected properly.
Problem with your proxy server.
Other networking problems.
Troubleshooting
Remedial actions
1. Check Power and Network indicator.
2. Check that assignment of IP addresses
for the AXIS 5570e/AXIS 5670e is cor-
rect.
3. To further check the IP addresses, run
the Ping command from another com-
puter as described in "IP address check"
at the end of this chapter. Follow the
appropriate recommendations.
Verify the proxy server settings in your
Web browser.
1. Verify that your network is accessible
through your network socket.
2. Verify that your network cable is func-
tional.
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