Unify OpenScape CP700 User Manual Hfa
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Unify OpenScape CP700 User Manual Hfa

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OpenScape Desk Phone CP700/CP700Χ
OpenScape 4000
User Guide HFA
A31003-C1000-U128-1-7619

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Summary of Contents for Unify OpenScape CP700

  • Page 1 OpenScape Desk Phone CP700/CP700Χ OpenScape 4000 User Guide HFA A31003-C1000-U128-1-7619...
  • Page 2 Provide feedback to further optimize this document to edoku@atos.net. As reseller please address further presales related questions to the responsible presales organization at Unify or at your distributor. For specific technical inquiries you may use the support knowledgebase, raise - if a software support contract is in place - a ticket via our partner portal or contact your distributor.

  • Page 3: Important Notes

    EU applies should be disposed of separately from the municipal waste stream in ap- propriate collection systems. Information concerning the proper disposal of your Unify product in the business-to- business market segment is available from your local sales representative in Unify or partner sales. Software update During a software update, the phone must not be disconnected from the power supply unit and/or the LAN.

  • Page 4: License Information

    Important Notes License information • More information about the EULA and Open Source licenses you can find on the Web interface, section ”Licenses” page 210.  Installation location information • The telephone may only be operated using the LAN cabling internally in the building. The device should be connected to the IP infrastructure using a shielded LAN cable: Cat-5 for 100 Mb/s or Cat-6 for 1000 Mb/s.

  • Page 5: Table Of Contents

    Important Notes ........3 Symbol .
  • Page 6 Deleting conversations............51 Marking all conversations as read .
  • Page 7 Answering a call via the handset ..........98 Answering a call via the loudspeaker (speakerphone mode).
  • Page 8 Activating and deactivating Bluetooth ......... 135 Changing the Bluetooth name of your OpenScape CP700/CP700X ....135 Managing Bluetooth devices .
  • Page 9 Using buzz function............163 Messenger calls .
  • Page 10 Set local ringtones............203 Select and configure call type .

  • Page 11: General Information

    General information General information About this manual This document contains general descriptions of the technical options, which may not always be available in individual cases. The required features must therefore be individually defined in the terms of the contract. If a particular function on your phone is not available to you as described, this may be due to one of the following reasons: •...

  • Page 12: Icons Used In The Manual

    General information Icons used in the manual Tips Refers to a setting established via the web-interface. Indicates additional important information in relation to handling. ñ Indicates required intervention by the administrator. Displays for describing operation Selected action Original illustration on display Step-by-step illustration in the User Guide A dark background is not used in the step-by-step illustration in order to ensure legibility in the User Guide.

  • Page 13: Action Not Selected

    General information Action not selected Illustration on display Step-by-step illustration in the User Guide If an action is not selected, it is shown right-aligned in a light color. The associ- Start transfer J ated softkey is also shown. The action can be executed by pressing the softkey without the action being selected.

  • Page 14: Programmable Keys

    General information Confirm the selected conversation with the softkey to establish the connection Daniel Bernoull « or with the key to open the context menu. Information displayed for a non-selected conversation Conversations are displayed in a light color if they are not selected. This descrip- Andre-Marie Ampere 11:22 tion is only used if it aids understanding.
  • Page 15 General information The OpenScape Key Module 600 key shown here is referred to as a Function Callback key in the User Guide. Programmable Keys in the Favorites menu Press the Main Menu key, if needed. Open using the softkey. Favorites Select the required page with the softkey.

  • Page 16: Service

    General information Service The service department can help you only if you experience problems or defects with the phone itself. Should you have any questions regarding operation, your specialist retail- er or network administrator will be glad to assist you. For queries regard- ing connection of the telephone, please contact your network provider.

  • Page 17: Getting To Know The Openscape Desk Phone Cp700/Cp700X17

    Getting to know the OpenScape Desk Phone CP700/CP700X Getting to know the OpenScape Desk Phone CP700/CP700X The following sections describe the most frequently used controls and displays. The User Interface of Your Telephone Handset - Use it for handset calls Graphic display - allows intuitive operation of the phone page 27 ...
  • Page 18 Getting to know the OpenScape Desk Phone CP700/CP700X MWI key - Message waiting indicator; it also provides access to the voicemail system Hold key - puts current call on hold Transfer key - puts a call on hold and gives you dial tone to call another party Conference key - establishes a conferences call Redial key - activates a function configured by your administrator Programmable keys - keys to which you can assign functions or phone numbers...

  • Page 19: Ports On The Underside Of The Phone

    Getting to know the OpenScape Desk Phone CP700/CP700X Ports on the underside of the phone Power supply unit (if necessary) Network switch Country-specific cable Key module Headset Handset Service interface Properties of your OpenScape Desk Phone CP700/CP700X Display type 5" color graphic display, 800x480 pixels. Illuminated display Full-duplex speakerphone function Headset...

  • Page 20: Using Network Ports More Efficiently

    Getting to know the OpenScape Desk Phone CP700/CP700X Using network ports more efficiently The OpenScape Desk Phone CP700/CP700X has a Gigabit Ethernet switch. This means that you can also connect a PC with a Gigabit LAN port to the LAN directly via the phone. The option for connecting the telephone and PC must first be activated on the telephone by your administrator.

  • Page 21: Keys

    Getting to know the OpenScape Desk Phone CP700/CP700X Keys Softkeys Function when key is pressed Activates the function shown next to the key on the display or opens an additional menu. Used in the Favourites menu as a Function key page 61.
  • Page 22 Getting to know the OpenScape Desk Phone CP700/CP700X Function when key is pressed  Provides access to the voicemail system. Puts current call on hold. Ä Transfer key: puts a call on hold and gives you dial tone to call another party. Á...

  • Page 23: Navigator

    Getting to know the OpenScape Desk Phone CP700/CP700X Navigator This control allows you to navigate in lists and perform actions in the selected area. Operation Functions when key is pressed « In conversation mode: Press the key. • Opens subscriber information In settings: •...

  • Page 24: Dialpad

    Getting to know the OpenScape Desk Phone CP700/CP700X Dialpad Numeric input If you press a dialpad key when the phone is in idle mode, an input field opens automatically for entering single-digit numbers. You can only enter the numbers 0 to 9 as well as the characters * and # via the dialpad in 123 mode (indicated at the left-hand margin of the input field).
  • Page 25 Getting to know the OpenScape Desk Phone CP700/CP700X Complete your input: Press the Softkey for to complete your input. Character overview (depends on the current language setting) 1x 2x 3x 4x 5x 6x 7x 8x 9x 10x 11x 12x 13x 14x 15x 16x 17x ï...

  • Page 26: Permanently Displayed Programmable Keys

    Getting to know the OpenScape Desk Phone CP700/CP700X Permanently displayed programmable keys Function when key is pressed Activates the function shown next to the key on the display or dials a phone. If there is no description next to the key, the key has not been programmed. Long press activates key programming.

  • Page 27: Different Display Interfaces

    Getting to know the OpenScape Desk Phone CP700/CP700X Different display interfaces Your OpenScape Desk Phone CP700/CP700X is fitted with a color graphic display page 19, in  which different contents are displayed depending on the particular situation. Conversations The conversations list is called from the main menu with the Conversations option and is a collec- tion of contact data and data from the call log.

  • Page 28: Presence

    Getting to know the OpenScape Desk Phone CP700/CP700X @ Main menu Favourites Conversations Service/Settings Var. call forwarding on Service menu Direct call pickup User settings Do not disturb Administrator settings Presence If the access is configured as UC user on your phone (ask administrator) and you are logged on to this server, you will see for example on the right side of the status bar the presence status sym- Out-of-Office/Call Forwarding...
  • Page 29 Getting to know the OpenScape Desk Phone CP700/CP700X Personal Presence via the phone is temporarily suspended with call forwarding or do not disturb. If UC is not set up, you get a menu for variable call forwarding with the options: –...

  • Page 30: Status Bar

    Getting to know the OpenScape Desk Phone CP700/CP700X Status bar The always visible status bar at the top of the screen displays the current time, phone status, pres- ence status, and the phone number or name. When the phone is idle, the status bar displays also the current date. The current date interchang- es with Bluetooth sensor reading information, if a Bluetooth Temperature sensor has been paired with the phone.
  • Page 31 Getting to know the OpenScape Desk Phone CP700/CP700X Icon Meaning Indicates the battery level of the connected Bluetooth device, when the device has a call Indicates a Bluetooth temperature sensor reading Indicates a Bluetooth humidity sensor reading The Mobility function is activated and the mobility logon is complete Mobility data synchronization is in progress Indicates that a mobile user is logged on to the telephone The Phone lock is activated...
  • Page 32 Getting to know the OpenScape Desk Phone CP700/CP700X Icon Meaning Indicates a Wi-Fi connection with no signal...

  • Page 33: Context-Dependent Displays

    Getting to know the OpenScape Desk Phone CP700/CP700X Context-dependent displays Depending on the situation, the graphic display on your OpenScape Desk Phone CP700/CP700X shows different content, to which you can respond intuitively. Action with Softkey Press the top Softkey to start an alphanumeric search page 44.

  • Page 34: Action Via Dialpad

    Getting to know the OpenScape Desk Phone CP700/CP700X Action via dialpad Press any key on the dialpad to start dialing a phone number with automatic phone number search. Softkeys As soon as you enter the first digits, an input field opens for selecting the phone number and you will be shown conversations that match the input to date in the corresponding positions.

  • Page 35: Operating Your Openscape Desk Phone Cp700/Cp700X

    Operating your OpenScape Desk Phone CP700/CP700X Operating your OpenScape Desk Phone CP700/CP700X The following descriptions provide an overview of how to operate your phone. Before looking at the functions and settings, you should set up the User password to protect your phone against unauthorized use page 195.

  • Page 36: Conversations

    Operating your OpenScape Desk Phone CP700/CP700X Conversations A conversation represents one contact. The call history of a contact is displayed in the respective conversation. If a contact is not involved in a call, then the conversation is empty. New conversa- tions are created or updated for •...

  • Page 37: Opening Details Of A Conversation Or Conducting A Call

    Operating your OpenScape Desk Phone CP700/CP700X Opening details of a conversation or conducting a call « You can open a selected conversation using the navigation key or start a call using the softkey or the navigation key . You start a call using the softkey if a conversation has not been selected.

  • Page 38: Creating Or Editing Conversations

    Operating your OpenScape Desk Phone CP700/CP700X Creating or Editing conversations « Open the details of the conversation using the key. Use the Softkey to open the "Contact details" menu.
  • Page 39 Operating your OpenScape Desk Phone CP700/CP700X Press the Softkey for to access edit mode. You can complete the following fields for a contact: • Last name: Last name of a contact. • First name: First name of a contact. • Work 1: First work phone number. If only one phone number is available, it is stated here. •...
  • Page 40 Operating your OpenScape Desk Phone CP700/CP700X Delete the digits using the key and enter the last name. Press the Softkey in the input field to complete the input for this field. € μ Use the key to switch, for example, to "First name" and enter the first name here if appropriate.
  • Page 41 Operating your OpenScape Desk Phone CP700/CP700X Enter the first name and complete the input for this field with the Softkey. Save the contact data. You can add missing entries subsequently. These inputs or changes to existing information are stored locally in the phone.

  • Page 42: Create A New Contact/Conversation From Scratch

    Operating your OpenScape Desk Phone CP700/CP700X Create a new contact/conversation from scratch You can create a new contact from the conversation list with no previous history. Navigate to the Conversations screen which can be found at the idle screen. μ «...
  • Page 43 Operating your OpenScape Desk Phone CP700/CP700X € μ New contact form can be now updated. Use the key to switch, for example, to "First name" and enter the first name here if appropriate. Save the contact data after entering the contact information.

  • Page 44: Searching For Conversations Or Contacts

    Operating your OpenScape Desk Phone CP700/CP700X Searching for conversations or contacts There are several ways to search for conversations or contacts. If you know the telephone number, you can: lift the handset or press the speaker key or press the headset key and begin entering the digits.
  • Page 45 Operating your OpenScape Desk Phone CP700/CP700X Search for names (alphanumeric search string) • LDAP was not configured by your administrator: The phone now searches in the local conversation list for 'Am' and thus finds all the conversations that contain the name 'am', for example 'Ampere' or even 'Samara'. The hits are listed chronologically.
  • Page 46 Operating your OpenScape Desk Phone CP700/CP700X Using special characters to control the search Additionally, you can use comma (,) and a hash (#) to control the search. A single comma (,) is used to separate the last name from the first name. A hash (#) is used to indicate that we are looking for an exact match.

  • Page 47: Filtering Conversations

    Operating your OpenScape Desk Phone CP700/CP700X Filtering conversations When you want to filter conversations, it is possible to do so from the List options screen. Initially, the filter is non-applied, which means it is set to "Show all calls (All)" and will display all conversa- tion list entries of any call type.
  • Page 48 Operating your OpenScape Desk Phone CP700/CP700X...

  • Page 49: Display The History Of A Conversation

    Operating your OpenScape Desk Phone CP700/CP700X Display the history of a conversation The current history of a conversation is shown directly in the conversation list. The histories of oth- er calls can be viewed under Details or also directly with the History option during a call. «...
  • Page 50 Operating your OpenScape Desk Phone CP700/CP700X The extra line is highlighted and shows the Forwarding party number inthe configured format next to the ž icon.

  • Page 51: Deleting Conversations

    Operating your OpenScape Desk Phone CP700/CP700X Deleting conversations If you misdial, for example, or cancel dialing prematurely, an entry will still be created in the con- versation list, You can delete this entry again immediately. Entries for incoming calls that you no longer need or entries from V-Cards can also be removed from the list.

  • Page 52: Marking All Conversations As Read

    Operating your OpenScape Desk Phone CP700/CP700X Marking all conversations as read You are able to mark all new missed calls in Conversation List as read in a single action. Conver- sation List options provides you with a functionality that will mark all new missed calls as read. This means: •...
  • Page 53 Operating your OpenScape Desk Phone CP700/CP700X...

  • Page 54: Telephony Interface

    Operating your OpenScape Desk Phone CP700/CP700X Telephony interface Telephony view Incoming call Your phone rings and the Notification LED flashes. In addition to the "classic" telephone features, additional information is offered on the display: Notification LED flashes Status bar Incoming call in multicall scenarios It is possible to have many incoming calls at the same time.
  • Page 55 Operating your OpenScape Desk Phone CP700/CP700X If accepted, the call is shown on the Connected call screen. All other incoming calls including the one presented on Incoming call screen are available only in Conversations. If the Alerting screen is ignored, phone returns to the currently active call or shows another incom- ing call screen.
  • Page 56 Operating your OpenScape Desk Phone CP700/CP700X When conducting a call Notification LED lights permanently Select a function using the Softkey Switching to a different menu during a call Use the key to open the main menu and from there, for example, change the Brightness of the display in the Settings.
  • Page 57 Operating your OpenScape Desk Phone CP700/CP700X Icons in call state Status icon for calls Icon Meaning ‹ The phone is ringing or dialing A call is active. You have placed a call on hold (e.g. consultation hold). – Your call partner has placed the call on hold. í...

  • Page 58: Programmable Keys

    Operating your OpenScape Desk Phone CP700/CP700X Programmable keys Programmable keys are available to you in the left panel of the display, in the Favourites menu or on an optionally connected OpenScape Key Module 600 page 65.  Programmable keys in the left panel The OpenScape Desk Phone CP700/CP700X comes with 6 illuminated, free programmable keys permanently in the left panel.
  • Page 59 Operating your OpenScape Desk Phone CP700/CP700X Press the Softkey “Change”. Use the€ key to select one of the available functions, in our example “Call waiting/ camp-on”. Confirm the function with the Softkey.
  • Page 60 Operating your OpenScape Desk Phone CP700/CP700X Press the Softkey “Save”. If you prefer not to change the standard label, simply finish with "Exit." The Function key is now configured and can be used.

  • Page 61: Programmable Keys In The Favourites Menu

    Operating your OpenScape Desk Phone CP700/CP700X Programmable keys in the Favourites menu You can use the Favourites menu to access 6 more programmable keys, to which you can assign functions and phone numbers. You can program preferred functions that are not offered in menus. It makes sense to assign the “Voice calling”...
  • Page 62 Operating your OpenScape Desk Phone CP700/CP700X Press the second Softkey continuously to populate the first function key on page 2: Press the second Softkey “Assign telephony function”. Press the Softkey “Change”.
  • Page 63 Operating your OpenScape Desk Phone CP700/CP700X Use the€ key to select one of the available functions, in our example “Voice calling”. Confirm the function with the Softkey. Press the Softkey “Save”.
  • Page 64 Operating your OpenScape Desk Phone CP700/CP700X If you prefer not to change the standard label, simply finish with "Exit." When you navigate to the Favourites option of the main menu screen, you can see that the func- tion key is now configured and can be used.

  • Page 65: Programmable Keys On The Openscape Key Module 600

    Operating your OpenScape Desk Phone CP700/CP700X Programmable keys on the OpenScape Key Module 600 The OpenScape Key Module 600 has 12 keys to which you can assign functions or numbers at ¬ ­ two levels. Use the keys to switch to the required level when using a function or selected dialing key.

  • Page 66: User Settings

    Operating your OpenScape Desk Phone CP700/CP700X User settings Use the key to open the main menu and then switch to the settings. The menu consists of a configuration area for system, local user, and local administrator settings.

  • Page 67: User Settings

    Operating your OpenScape Desk Phone CP700/CP700X If you have already assigned a user password, you must enter it here. You can find out how to set up the password at page 195.  User settings Menu You can adjust local settings for your OpenScape Desk Phone CP700/CP700X using the "User settings"...
  • Page 68 Operating your OpenScape Desk Phone CP700/CP700X Press the Softkey for Q to save your new setting. Parameters You can set values in some submenus. Press the Softkey for K to open the setting.
  • Page 69 Operating your OpenScape Desk Phone CP700/CP700X Press the Softkey for example on Echoing. The setting is changed and you return to the previous menu. Exit the menu. Level You can use menus with levels to adjust the volume or brightness, for example. An example of display brightness is given here.
  • Page 70 Operating your OpenScape Desk Phone CP700/CP700X Open the menu for the brightness setting. " Adjust the brightness to the desired level. Use the key to do this. The display is adjusted im- mediately. Complete the setting by pressing the Softkey for...
  • Page 71 Operating your OpenScape Desk Phone CP700/CP700X Save your new settings.

  • Page 72: Administration

    Operating your OpenScape Desk Phone CP700/CP700X Administration You can access the administration area via the "Admin" function and by entering the administration password. Refer to the administration manual for your phone for more detailed information on this topic. During a software update, the phone must not be disconnected from the power supply unit, the LAN line or the phone line.

  • Page 73: Setting Up The Phone

    Setting up the phone Setting up the phone Display Display adjustment You can tilt the display unit. Adjust the display unit so that you can clearly read the screen. Display brightness You can customize the display brightness according to your current lighting con- ditions.

  • Page 74: Energy Saving Mode

    Setting up the phone Energy saving mode Select the inactivity time after which the OpenScape CP700/CP700X should au- tomatically dim or turn off the backlight. You can select the following time combinations for backlight dim / switch off: • 1 min/5 mins •...

  • Page 75: Contrast For The Openscape Key Module 600

    Setting up the phone Contrast for the OpenScape Key Module 600 If you have connected an OpenScape Key Module 600, you can adjust the key label contrast to suit your ambient lighting. You can also configure this setting via the Web interface page 210.

  • Page 76: Brightness For The Openscape Key Module 600

    Setting up the phone Brightness for the OpenScape Key Module 600 When you have connected a OpenScape Key Module 600, you can adjust the key label brightness to suit your ambient lighting. You can also configure this setting via the Web interface page 210.

  • Page 77: Screensaver

    Setting up the phone Screensaver Activate a screensaver for the phone’s idle state. You can also configure the screensaver settings via the Web interface. page 210  Activate the screensaver Prerequisite: Your administrator has uploaded images to the OpenScape Desk Phone CP700/CP700X or you have uploaded your own images.

  • Page 78: Upload Your Images For Screensaver

    You can upload several images in succession. Your new images will be used next time you start the screensaver. Automatic start of the screensaver Select how long OpenScape CP700/CP700X should be idle before the screen- saver automatically activates. You can choose from the following settings: •...

  • Page 79: Set The Fade Time For The Screensaver

    Setting up the phone Set the fade time for the screensaver Set the intervals at which the screensaver images change here. The following fade times are possible: • 5 seconds • 10 seconds • 20 seconds • 30 seconds • 60 seconds Press the Main Menu key, if needed.

  • Page 80: Return To Main Menu After Timeout

    Setting up the phone Return to Main menu after timeout You can choose between screensaver or menu screen that the phone will switch to after a period of idle state has passed. The timer for this idle period will be the same as the existing screensaver timer page 79.

  • Page 81: Audio

    Setting up the phone Audio Change connection volumes Change the following settings: • Handset volume • Speaker volume • Headset volume • Call loudspeaker volume You can also adjust volume settings from the user menu page 67.  " Set volume louder or quieter. Press the key until you reach the desired volume. Adjust ringer volume in call or while idle You can also adjust volume settings from the user menu page 67.

  • Page 82: Deactivate The Ringer

    Setting up the phone Deactivate the ringer If you do not want to be disturbed by the phone ringing for an incoming call, you can switch the ringer off. Deactivating Hold down the key until the "Ringer off" icon appears. Ringer off Activating Hold down the key until the "Ringer on"...

  • Page 83: Room Character

    Setting up the phone Room character To ensure that the other party can hear you properly in speakerphone mode, you can adjust the phone to the room acoustics by choosing one of the following room character conditions: • Normal • Echoing •...

  • Page 84: Ringer

    Setting up the phone Ringer Select your preferred ringer from the available audio files. If no individual audio files are available, the "Pattern" ring tone is preset. To upload your own files in ".mp3" or ".wav" format, please consult your administrator. You can also configure this setting via the Web interface page 210.

  • Page 85: Setting Headset Port Use

    Setting up the phone Setting headset port use You can also configure this setting via the Web interface page 210.  Press the Main Menu key, if needed. Open using the Softkey. Service/Settings Open using the Softkey User settings if needed Enter and confirm the User password.

  • Page 86: Call Settings

    Setting up the phone Call settings Activate/deactivate second call You can determine whether or not you would like to accept second calls (call waiting) during a conversation. If your telephone belongs to an ONS group (parallel calls page 191),  please note the following special features: In addition to triggering an alert tone on the engaged telephone, the sec- ond call will also be signaled with a ring tone on the other telephones in the...

  • Page 87: Central Speed Dial Numbers

    Setting up the phone Confirm to deactivate second call. Deactivate Central speed dial numbers Speed dial numbers are set up by your responsible administrator. Speed dial numbers are stored in the system. The central speed dial directory can be obtained, e.g. in printed format, from your responsible administrator.
  • Page 88 Setting up the phone Press the required line key. Enter the destination number. Select and confirm. Your entry is saved. Save Use speed dial page 106.  Confirm to enter a new destination number. Dial again Confirm to return to the previous menu. Return...

  • Page 89: Openscape Uc

    The OpenScape UC can be also configured in WBM page 210.  The OpenScape CP700/CP700X will login using the given user credentials. If the data is incomplete (missing server address, username or password) the phone will not try to login at all.

  • Page 90: Programming Function Keys

    Programming function keys Programming function keys You can assign a series of functions for the phone to programmable Function keys on the device or on the OpenScape Key Module 600 to suit your require- ments. The CP700 comes with 6 illuminated, free programmable keys permanently dis- played on the left panel of the display and additionally 6 keys in the Favorites menu, all of which can be programmed on two separate levels.

  • Page 91: Setting Up A Selected Dialing Key

    Programming function keys Confirm. The key is programmed. Save Setting up a selected dialing key If you want to set up a selected dialing key on the second level of the device or OpenScape Key Module 600, you can switch to this level beforehand. ¬...

  • Page 92: Setting Up Dialing Keys With Contact Data From An Existing Local Conversation

    Programming function keys Setting up dialing keys with contact data from an existing local conversation You can assign phone numbers to selected dialling keys, forwarding keys and deflect keys using the contact data from an existing conversation It is also pos- sible to copy the contact name and use it as a key label, but only with selected dialing keys.
  • Page 93 Programming function keys To select the default phone number of a contact use the Softkey next to it. A conversation may have more than one phone numbers for its contact. To be able to select a phone number other than the default, highlighte the conversation and press the -button.
  • Page 94 Programming function keys You will be redirected back to the Edit selected dialing screen where the Number now shows the default number or the chosen number of the contact and the La- bel shows the contact’s name. To edit these fields, highlight either Number or Label and press the Softkey next to them.

  • Page 95: Programming Local Features

    Programming function keys Programming local features How to program a local feature Example: "Door opener" set up Hold down the Function key in the left panel, in the Favorites menu or on a con- nected OpenScape Key Module 600 to which a function is to be assigned until the key programming menu is displayed.

  • Page 96: How To Delete A Local Feature

    Programming function keys How to delete a local feature Example: "Door opener" delete Hold down the Function key in the left panel, in the Favorites menu or on a con- nected OpenScape Key Module 600 to which a function is to be assigned until- the key programming menu is displayed.

  • Page 97: How To Program A Function Key With Send Url Functionality

    Programming function keys How to program a function key with Send URL functionality Configuration Hold down the Function key in the left panel, in the Favorites menu or on a con- nected OpenScape Key Module 600 to which a function is to be assigned until- the key programming menu is displayed.

  • Page 98: Making Calls

    Making calls Making calls To better understand the steps described here, it is recommended that you read the introductory chapter ”Getting to know the OpenScape Desk Phone CP700/CP700X” Page 17.  Receiving a call Any settings you are currently making on the phone will be interrupted by an incoming call.

  • Page 99: Answering A Call With The Dss Key

    Making calls Answering a call with the DSS key Prerequisite: You have configured a DSS key on your phone, for example a key with label DSS X. For more information, see ”Setting up a selected dialing key” Page 91.  The phone rings.

  • Page 100: Selectively Picking Up A Call

    Making calls Selectively picking up a call You hear another phone ringing, whose number you know, or a colleague invites you to take over a call on a particular phone. Lift the handset. Select and confirm. Direct call pickup Enter the telephone number on which you wish to take over the call. You can then accept the call Display called extension When the call number is not shown in a call pickup group in which you want to...

  • Page 101: Switch Microphone On/Off

    Making calls Switch microphone on/off To prevent the other party from listening in while you consult with someone in your office, for example, you can temporarily switch off the handset microphone or the handsfree microphone. Ending a call É Press the illuminated key. The key is no longer lit. Ê...

  • Page 102: Dialing/Calling

    Making calls Dialing/Calling Dialing with handset off Lift the handset. © The input field in Conversations is opened in numeric mode. Dial a number... Internal: Enter the phone number. External: Enter external code and phone number. © 082631565 Confirm when the complete number has been entered. The required contact is shown in the list.

  • Page 103: Dialing With Connected Headset

    Making calls Callback B Press the Softkey to arrange a callback. (see also page 109)  Dialing with connected headset Prerequisite: The headset is connected. Internal: Enter the phone number. External: Enter external code and phone number. Ê The key illuminates.

  • Page 104: Choose From Conversations

    Making calls Choose from conversations The conversations list is displayed on the screen. If the contact you want is not visible, then select with μ€ or search by entering the phone number or name. Confirm the selected contact with the Softkey. The phone number is dialed. Georg Simon Ohm If visible, confirm immediately with the Softkey for the contact.

  • Page 105: Returning A Missed Call

    Making calls Via a permanently displayed programmable key in the left panel - Last # Dial Press the Function key. From a connected OpenScape Key Module 600 Last # Dial Press the Function key. Via Favorites Press the Main Menu key, if needed. Open using the Softkey.

  • Page 106: Using Speed Dial

    Making calls Using speed dial This function must be set up by your responsible administrator. Speed dial numbers can also contain command or access code sequences and may be linked with other speed dial numbers page 87.  Dialing with central speed dial numbers Prerequisite: You know the speed dial number page 87.

  • Page 107: Forwarding Calls

    Making calls Forwarding calls You can program several types of call forwarding on your line. FWD-VAR-ALL-BOTH All calls are forwarded to the stored phone number, and the call number is deleted when the call is disconnected. FWD-FIXED All calls are forwarded, the stored phone number is not deleted when the call is dis- connected.
  • Page 108 Making calls Confirm. Not set ¦ Var: Busy Confirm. Not set ¦ Var: No reply Confirm. Not set ¦ Var: Busy or No reply Confirm. Not set ¦ Fixed: All calls Use the Softkey to open the editor for the destination phone number. Destination ©...

  • Page 109: Using Callback

    Making calls Using callback You can request a callback if the individual called is busy or if nobody answers. This also applies to external calls via switching centers. This will save you from repeatedly attempting to call someone. You receive a callback: •...

  • Page 110: During The Call

    Making calls During the call Switch to speakerphone Prerequisite: You are conducting a call via the handset. Press and hold the key, hang up the handset, and then release the key and con- tinue the call. US mode If the country setting is set to US (ask relevant Administrator), you do not need to press the loudspeaker key when you hang up the phone.

  • Page 111: Parking A Call

    Making calls Parking a call You can park up to 10 internal and/or external calls. You can resume the parked calls on another telephone. This allows you to continue a call on another phone, for example. Prerequisite: You are conducting a call. Press the Function key in the left panel or on a connected OpenScape Key Mod- Group Park ule 600, if configured.

  • Page 112: Call Holding

    Making calls Call holding You can place a call partner on hold. They will hear music on hold. Ä Press the Hold key. You can now perform a consultation call or hang up. Recall If you have hung up, a recall occurs after a set time. Lift the handset Press the key ²...

  • Page 113: Call Second Individual (Consultation)

    Making calls Call second individual (consultation) You can call a second party while a call is in progress. The first individual is placed on hold. Confirm. Consultation Ï Calling a second participant Enter the phone number of the desired participants. Select one from the conversations list.

  • Page 114: Accepting A Second Call (Call Waiting)

    Making calls Accepting a second call (Call waiting) You are still available to other callers, even though you are on the telephone. A warning tone and the notification "Call for: X" in the display indicate the waiting call. You can ignore or accept the second call. Before you accept the second call, you can end the first call or place it on hold for subsequent retrieval.

  • Page 115: Carry Out Dmtf-Suffix/Dial Tone

    Making calls Carry out DMTF-suffix/dial tone In order to control devices, such as answering machines or automatic informa- tion systems, you can send out DTMF signals (Dual Tone Multi-Frequency). Please ask your administrator to send the codes for the DTMF tones. Ending the call also deactivates DTMF suffix dialing.

  • Page 116: Importing Contacts Via Wbm

    Making calls Importing contacts via WBM You can import your contacts into your phone through WBM interface (for more information, see ”Web interface” Page 210). The contact file can be exported  from Outlook or OSM. See the products documentation for instructions on how to export contacts from an Outlook client or OSM.
  • Page 117 Making calls 4. The progress and outcome of the import will be indicated to you – A completion message is displayed when the "Press to see import results" button is pressed – A successful import will be indicated by a "Import completed" text mes- sage below the panel on the page –...

  • Page 118: Using Bluetooth

    OpenScape CP700/CP700X (often smartphones have this, but not headsets). The NFC transmitter on the OpenScape CP700/CP700X is located in the top right area of the display, to the left of the Forwarding key and below the "N" logo.

  • Page 119: Using A Bluetooth Headset

    Using Bluetooth Using a Bluetooth headset You can connect a Bluetooth headset to your OpenScape CP700/CP700X, which is approved for use with the OpenScape CP700/CP700X. Ask your ad- ministrator about approved headset types. Connecting the Bluetooth headset Prerequisite: The Bluetooth function on your OpenScape CP700/CP700X is activated page 135.

  • Page 120: Testing A Bluetooth Headset

    Using Bluetooth Connecting a Bluetooth headset to OpenScape CP700 The Bluetooth headset must now be connected to the OpenScape CP700. € Select the Bluetooth headset in the list. Confirm with the Softkey to connect. You will receive a corresponding confirma- ¦...

  • Page 121: Transferring Contacts

    Using Bluetooth Transferring contacts The Bluetooth function on your OpenScape CP700/CP700X allows you to trans- fer contacts in vCARD format (file extension: .vcf) from other Bluetooth devices to your OpenScape CP700/CP700X and save them in the Conversations list. You can also send entries from the Conversations list as vCards to other Blue- tooth-enabled devices.

  • Page 122: Sending A Vcard

    Using Bluetooth Sending a vCard Sending to a paired device Prerequisite: The receiving device is included in the list of paired devices, Blue- tooth is activated on the device and can receive vCards. μ€ Select the required contact from the Conversations menu. The selected contact is highlighted.

  • Page 123: Using A Bluetooth Conference Phone

    Using Bluetooth Using a Bluetooth conference phone You can connect a Bluetooth conference phone to your OpenScape CP700, which is approved for use with the OpenScape CP700. Ask your administrator about approved conference devices. Connecting a Bluetooth conference phone Below is an example of connecting and operating a conference phone.

  • Page 124: Testing The Bluetooth Conference Phone

    Connect/disconnect the conference device with OpenScape CP700 The conference phone must still be connected to the OpenScape CP700/700X. If you want to subsequently use the conference phone at another location, for example, you should first disconnect it from the OpenScape CP700/700X.

  • Page 125: Using A Bluetooth Device

    For more information about how to proceed during incoming call, see ”Receiving a call” Seite 98.  Connected HFAG call Bluetooth status bar icon indicates an HFAG call. The “End audio” button trans- fers the HFAG call audio from the OpenScape CP700/700X to the HFAG.

  • Page 126: Outgoing Hfag Call

    Using Bluetooth The “Pull audio” button reroutes the audio stream from HFAG back to Open- Scape CP700/CP700X. The “Move to mobile” button reroutes the audio stream from OpenScape CP600 to the HFAG. Call is removed from the CP phone. For more information about how to proceed during a call, see ”During the call” Seite 110.

  • Page 127: Hfag Call States In Main Menu Screen

    Using Bluetooth Outgoing Call Ringing HFAG call states in Main Menu Screen Incoming HFAG call in the Main menu screen The icon with the Bluetooth rune index indicates incoming HFAG call.

  • Page 128: Hfag Call States In Conversations Screen

    Using Bluetooth Connected HFAG call in the Main menu screen The icon with the Bluetooth rune index indicates connected HFAG call. HFAG call states in Conversations Screen Connected HFAG calls are displayed in the conversation list. The HFAG call is distinguished from native calls by a special call state icon under the user name.

  • Page 129: Anonymous Mode

    Using Bluetooth Anonymous mode As a User, you are able to configure “Hide mobiles data”. In this mode, no celler information will be presented, only presence and state of the call. All Bluetooth calls are logged to Anonymous conversation.

  • Page 130: Using Bluetooth Keyboard

    Using Bluetooth Using Bluetooth keyboard Bluetooth keyboard can be paired with phone in User section under "Paired de- vices". After successful pairing keyboard appears in paired devices list. There can be only one Keyboard device connected at the same time. Special "keyboard"...

  • Page 131: Keyboard Pairing Modes

    Using Bluetooth Keyboard pairing modes Keyboard initiates pairing and sets the pairing mode. The pairing mode differs depending on the keyboard type and manufacturer. There are three possible pairing modes supported: • Simple pairing (passkey entry) - if keyboard initiates "simple pairing", PIN is generated by keyboard and CP700 shows this PIN on display and waits until the number is typed on the keyboard.

  • Page 132: Using Bluetooth "Remote Button

    By pressing the Remote button, you can trigger certain action (e.g. under the Function key or on OpenScape Key Module 600) configured by you on your OpenScape CP700/CP700X/700X. You can choose from the following keys: • Function keys. • Key Module keys Please note that the shifted level function of an Function key cannot be selected.
  • Page 133 Using Bluetooth Selecting the "Remote button" menu above leads to the screen that allows this Bluetooth Remote button device (called Selfie) to be configured. The Function keys are identified by their key label in the “Select key” screen. Selecting the "Select key" menu above leads to the screen that allows the Func- tion key for this Bluetooth Remote button device to be configured.

  • Page 134: Trigger On Reconnect

    Using Bluetooth Only a Function key with a function configured can be selected to be triggered by the Bluetooth Remote button click. All unallocated keys are hidden. Function keys from any attached Key Module are potentially available to be se- lected.

  • Page 135: Bluetooth Settings

    A Bluetooth icon appears in the status bar. Changing the Bluetooth name of your OpenScape CP700/CP700X Here you can determine which name your OpenScape CP700/CP700X should use to register at other Bluetooth devices. You can also configure this setting via the Web interface page 210.

  • Page 136: Managing Bluetooth Devices

    • Connecting or disconnecting paired Bluetooth devices • Removing single Bluetooth devices from the list • Renaming Bluetooth devices in the list The OpenScape CP700/700x is visible to other Bluetooth devices in the vicinity when you are in this menu. Adding Bluetooth devices...
  • Page 137 A pairing PIN is requested Enter pairing PIN... Enter the pairing PIN and confirm with the Softkey. The Bluetooth device is paired and added to the list. Your OpenScape CP700 is now "paired" with the Bluetooth device, but not yet connected page 138. ...
  • Page 138 $ Bluetooth Open using the Softkey. Open using the Softkey. Paired devices You receive a message that the OpenScape CP700 is now visible for other Bluetooth devices while you are in this menu. ¢_ Paired devices are displayed. ? Headset -Šš...
  • Page 139 Enter and confirm the User password. $ Bluetooth Open using the Softkey. Open using the Softkey. Paired devices You receive a message that the OpenScape CP700/700X is now visible to other Bluetooth devices while you are in this menu. Ž ¦_ Paired devices are displayed.

  • Page 140: Blacklist For Bluetooth Devices

    Blacklist for Bluetooth devices The blacklist contains the Bluetooth devices for which a connection setup at- tempt should be rejected by the OpenScape CP700/CP700X. The connection will only be allowed if the setup attempt comes from the OpenScape CP700/ CP700X.
  • Page 141 Using Bluetooth Add this Bluetooth device to the Blacklist Press the Main Menu key, if needed. Open using the Softkey. Service/Settings $ User settings Open using the Softkey. if needed Enter and confirm the User password. $ Bluetooth Open using the Softkey. Open using the Softkey.

  • Page 142: Removing A Bluetooth Device From The Blacklist

    Using Bluetooth Removing a Bluetooth device from the blacklist Press the Main Menu key, if needed. Open using the Softkey. Service/Settings $ User settings Open using the Softkey. if needed Enter and confirm the User password. $ Bluetooth Open using the Softkey. Open using the Softkey.
  • Page 143 Set up connection for telephone beacon to a server € Select entry for URI Current address is displayed. Open using the Softkey. https://unify.com K ¾ The predefined HTTPS address appears. https://unify.com Change to the desired address and conclude your input with the Softkey.

  • Page 144: Phoning On Several Lines (Multi-Line)

    Phoning on several lines (multi-line) Phoning on several lines (multi-line) Line keys Line keys can be set up on the freely programmable feature keys on an Open- Scape Desk Phone CP700/CP700X. Any key assigned the “Line” function cor- responds to a line, and so up to 4 lines can be set up. A distinction is made here between primary and secondary lines.

  • Page 145: Line Usage

    Phoning on several lines (multi-line) Line usage Private line A line that is used by a single telephone. This line cannot be used as a second- ary line by another telephone. Shared line A line that is configured on multiple phones. The line status is displayed by a LED for all phones that share this line (if configured).

  • Page 146: Preview

    Phoning on several lines (multi-line) Preview You are speaking on a line. The LED of another line key flashes. You can deter- mine via the "Line preview" function who is calling on this line. The information is shown to you on the display. You can also determine which caller that you have previously put on "hold"...

  • Page 147: Accepting Calls On The Line Keys

    Phoning on several lines (multi-line) Accepting calls on the line keys If several calls are made at the same time, as usual, you can accept calls in the order provided. You can also, however, prioritize the acceptance of other calls. Prerequisite: The administrator responsible has determined the order in which incoming calls are directed to line keys.

  • Page 148: Activating/Deactivating Ringing Mode (Call)

    Phoning on several lines (multi-line) Activating/deactivating ringing mode (call) If you are making a phone call on one line, ringing for other incoming calls may disrupt your conversation. If the “Ringer cutoff” function is enabled, your phone will no longer ring. Incoming calls are then only displayed via the flashing of the relevant line keys.

  • Page 149: Ring Transfer

    Phoning on several lines (multi-line) Ring transfer If you are temporarily leaving your desk or do not wish to be disturbed, you can activate call ringing transfer for the line to a target phone for incoming calls. A “Ring transfer” function key (call ringing transfer/line) can be programmed by your administrator for every line.

  • Page 150: Dialing With Line Keys

    Phoning on several lines (multi-line) Dialing with line keys The phone can be set up with automatic or selectable line seizure. The admin- istrator responsible determines if a line, and which line, is to be automatically seized if the handset is lifted or speakerphone mode enabled. The display screen “Please select a line”...

  • Page 151: Call Waiting With A Direct Station Select (Dss) Key

    Phoning on several lines (multi-line) Call waiting with a direct station select (DSS) key Prerequisite: You have set up DSS keys on your phone page 17. The de-  sired participant’s line is busy. Press the DSS key. Line The participant called accepts your call waiting. Lift the handset.

  • Page 152: During The Call

    Phoning on several lines (multi-line) During the call Holding calls on line keys Press the "hold" key. The LED of the line key flashes slowly. Your OpenScape 4000 system can also be configured so that the call is held by pressing the line key. Try it out or ask your relevant administrator. Holding and then reaccepting a call on a line key Prerequisite: You have accepted a call on a line key page 147 or you are...

  • Page 153: Directed Line Pickup

    Phoning on several lines (multi-line) Directed line pickup A colleague in an open-plan office has parked a call on a line key and calls across the room to ask you to accept the call. You have no access to this line. Lift the handset.

  • Page 154: Most Recent Extension Number Dialed For A Particular Line

    Phoning on several lines (multi-line) Most recent extension number dialed for a particular line The most recent extension number dialed via your main line is automatically saved. If this type of saved number redial if installed on your phone, each most recently dialed extension number is automatically stored for the current line’s saved num- ber redial.

  • Page 155: Line Mailbox

    Phoning on several lines (multi-line) Line mailbox Callers who wish to reach you while you are away can leave a callback request in the mailbox of the relevant line. In the mailbox you will also find voice or fax messages from the mail server (if configured).

  • Page 156: Identifying The Line Used

    Phoning on several lines (multi-line) Identifying the line used If several lines are busy at the same time, you can find out which line you are currently speaking on. With the programmed function key Press the programmed “Line in Use” function key. Line in Use The line number and line status of the line currently in use are displayed.

  • Page 157: Entering A Call On A Line (Three-Way)

    Phoning on several lines (multi-line) Entering a call on a line (three-way) Prerequisite: You are speaking on a line. The LED of the line key lights up. Press the line key. A conference tone is audible to you and the participants al- ¤...

  • Page 158: Preventing Entry

    Phoning on several lines (multi-line) Preventing entry If no entry protection has been preset, you can prevent the entry. The entry pro- tection applies to the current or following call. You are already conducting a call on a line. Lift the handset. With the programmed function key Press the programmed “Private call”...

  • Page 159: Witness Or Tape Connection

    Phoning on several lines (multi-line) Witness or tape connection During a call a previously determined participant can be prompted to enter the call as a “witness” via a programmed “Request silent monitor” function key. The third participant in the call is not informed of the connection of the “witness”. The witness can not participate in the call, only listen in.

  • Page 160: Accepting Calls For The Manager In The Secretarial Office

    Phoning on several lines (multi-line) Accepting calls for the manager in the secretarial office For calls for the manager, the phone rings in the secretarial office. Lift the handset. Press the key and use speakerphone mode. Accepting calls for the manager during a call You are conducting a call.

  • Page 161: Switching Calls Directly To The Manager

    Phoning on several lines (multi-line) Switching calls directly to the manager If the secretarial office is not occupied, calls for the manager can be immediately switched to the manager. The switch is possible on both the phone in the secre- tarial office and on the manager’s phone.

  • Page 162: Using The Second Phone For The Manager

    Phoning on several lines (multi-line) Using the second phone for the manager Prerequisite: a second phone has been set up for the manager. A programmed “Group Park” function key is set up on the manager’s first and second phone. Parking a call on the first phone Press the programmed “Group Park”...

  • Page 163: Using Buzz Function

    Phoning on several lines (multi-line) Using buzz function If, on your manager’s phone, a programmed “Buzz” has been set up, you can trigger a buzzing on a particular target phone (e.g. in the secretarial office) via a key press. The extension number of the calling phone is also briefly displayed on the target phone when it buzzes.

  • Page 164: Other Settings And Functions

    Other settings and functions Other settings and functions Save appointments Appointment function You can arrange for your phone to call you to remind you of an appointment. For this to happen, you need to save the desired times of the calls. This is possible for the next 24 hours.

  • Page 165: Using Timed Reminders

    Other settings and functions Select and confirm. Delete Press the Softkey. Return Using timed reminders Prerequisite: You have saved an appointment. The saved time arrives. The phone rings. Reminder É Press the key twice. Lift the handset and put it back down. The appointment time is displayed for a few seconds.

  • Page 166: Using A Different Phone For A Call In The Same Way As Your Own

    Other settings and functions Using a different phone for a call in the same way as your own You can identify yourself with a personal identification number (PIN) on a differ- ent phone of the OpenScape 4000-system (also on telephones of interlinked OpenScape 4000-systems, e.g.

  • Page 167: Switch Off Identification On Another Device

    Other settings and functions Press the key. Enter a phone number immediately. Retry call forwarding after successful identification Select and confirm. Call forwarding Call forwarding is activ Switch off identification on another device Open menu. Select and confirm. PIN / COS Select and confirm.

  • Page 168: Set Your Own Connection To Another Phone (Mobility)

    Other settings and functions Set your own connection to another phone (Mobility) You can route the connection of your telephone to a different telephone with most of the functions and features (number, key assignment, authorizations). The "home phone" is disabled and the "guest phone" becomes "your" phone. The original connection of the "guest phone"...
  • Page 169 Other settings and functions Press the Main Menu key, if needed. Open using the Softkey. Service/Settings Open with the Softkey. Service Menu € Select "Mobile HFA Logon". Select and confirm. Mobile HFA Logon On the phone’s idle screen, enter the system code for “Mobile HFA Logon” (e.g. *26) Enter the "home”...

  • Page 170: Connect To "Home Phone" Again

    Other settings and functions Connect to “home phone” again Log off via the “guest phone” If you no longer require a connection to the "guest phone", and/or if you want to switch again to your “home phone”, log off from the “guest phone”. Press the Main Menu key, if needed.

  • Page 171: Transfer Connection To Next Phone

    Other settings and functions Please enter the “mobility password”. The "guest phone" is now once more available with its original phone number, features, and functions. Any call forwarding that may have been set up can be cancelled. The "home phone" is activated again and you can make calls as usual. Transfer connection to next phone If you want to transfer your connection from the first "guest phone"...

  • Page 172: Openscape 4000 As House Call System (Intercom System)

    Other settings and functions OpenScape 4000 as house call system (intercom system) You can speak to an internal subscriber on the OpenScape 4000 directly using the loudspeaker on their phone to set up a connection. You can also initiate a speaker call from a consultation call.

  • Page 173: System-Wide Voice Calling

    Other settings and functions System-wide voice calling You can initiate a speaker call with any internal participant whose phone has a hands-free function or a loudspeaker. Speaker call to a variable destination A target subscriber is contacted via their internal phone number. Lift the handset.

  • Page 174: Speaker Call In A Group

    Other settings and functions Speaker call to a target destination Prerequisite: The system code for “Speaker call-one-way“ and the destination phone number are programmed on a destination dial key page 107.  Press the programmed dial key. It will immediately establish a connection with 123456 the destination’s loudspeaker.
  • Page 175 Other settings and functions Speaker call to a target destination Prerequisite: The system code for “Voice call group participants“ and the speed dial number for the corresponding group member are programmed on a desti- nation dial key page 107.  Press the programmed dial key.

  • Page 176: Announcement (Broadcast) To All Members Of A Management Group

    Other settings and functions Announcement (Broadcast) to all members of a management group With this function, you can send an announcement to all members (10 to 40) of a management group at the same time. After you have set the group call, you will receive a confirmation tone when you can start the announcement.

  • Page 177: Forward Calls For Another Connection

    Other settings and functions Forward calls for another connection You can save, turn on, query, and turn off call forwarding for another phone, fax, or PC connection from your own phone. To do so, you must know the PIN of the connection or the authorization "Call forwarding for external connection".

  • Page 178: Save Destination For Fax /Pc/Busy Stations- Call Forwarding Activated

    Other settings and functions Save destination for fax /PC/busy stations- call forwarding activated Press the Main Menu key, if needed. Open using the Softkey. Service/Settings Open with the Softkey. Service Menu Confirm. Destinations Select and confirm. Forward station no: Enter the code for the desired call forwarding type. Codes are assigned by the responsible administrator.

  • Page 179: Check/Turn Off Call Forwarding For Other Phone

    Other settings and functions Check/turn off call forwarding for other phone Press the Main Menu key, if needed. Open using the Softkey. Service/Settings Open with the Softkey. Service Menu Select and confirm. Feature settings Select and confirm. Forward station no: Confirm.

  • Page 180: Check/Deactivate Call Forwarding For Fax/Pc/Busy Stations

    Other settings and functions Check/deactivate call forwarding for fax/PC/busy stations Press the Main Menu key, if needed. Open using the Softkey. Service/Settings Open with the Softkey. Service Menu Select and confirm. Feature settings Select and confirm. Forward station no: Enter the code for the desired call forwarding type. Codes are assigned by the responsible administrator.

  • Page 181: Control Openscape Uc Preferred Device Settings From Phone

    Other settings and functions Control OpenScape UC preferred device settings from phone You can easily control and modify your UC preferred device from your CP phone. Press the Presence key to open the Presence menu. Your selected pre- ferred device is shown next to the UC preferred device option. To choose another device, highlight UC preferred device and press the Softkey next to it.

  • Page 182: Watching A Video Stream Through A Camera

    Other settings and functions Watching a video stream through a camera You can open a video stream by using a camera e.g. from the door phone and watch a real-time video on your CP700/700X telephone device, when the admin- istrator has configured your device. This enables you to monitor your place. The telephone can control up to four different cameras, but only one of them can be used at a time.
  • Page 183 Other settings and functions Press the Main Menu key, if needed. Open using the Softkey. Favorites Select desired page (1 to 2). Page 1 Favorites (1/2) Camera 1 Press the Softkey that corresponds to the camera you want to activate. The video turns on and you can see the following screen: To deactivate the video, click the Softkey next to the camera icon.
  • Page 184 Other settings and functions LED displays for camera keys Meaning LED off: the camera is in idle mode. ¤ LED lights green: Video stream active ¤ LED lights orange: In progress. LED lights red: Failure, contact your administrator if the problem per- ¤...

  • Page 185: Door Opener

    Other settings and functions Door opener Activating the Door opener Prerequisite: Door opener has been enabled by your administrator. At first you have to set up a programmable key to open a door. See also at page 95 that explains how to set up a local feature. ...

  • Page 186: Receiving A Call From The Door Phone

    Other settings and functions Press Main Menu key, if needed. Open using the Softkey. Favorites Select desired page (1 to 2). Page 1 Favorites (1/2) Press the Function key to which the Door opener function has been assigned. The door opens. In case there is a problem with the communication with the DoorOpener 1 door, you will see a pop-up message on your device screen.
  • Page 187 Other settings and functions If your administrator has enabled automatic video for your door opener (default) , you will also see the camera stream as shown in the next example: Speak with a visitor over the door terminal Prerequisite: Phone is called from the door phone. Lift the handset.
  • Page 188 Other settings and functions Open a video stream before answering a door phone call Prerequisite: Telephone is called from the door phone. The door opener and the direct video has been configured by the administrator. You can watch the video stream of your entrance before opening the door. Show video Confirm with the Softkey.
  • Page 189 Other settings and functions Press the Softkey next to the video icon to turn the video off. Alternatively press the Function key you have configured for the camera. See also at page 182.  The video turns off. You can turn it on again. Press the Softkey next to the door icon to open the door.
  • Page 190 Other settings and functions Press the Softkey next to the video icon to turn the video off. Alternatively press the Function key you have configured for the camera. See also at page 182.  Your video turns off. You can turn the video on again. Í...

  • Page 191: Special Functions For Parallel Call (Ons)

    Special functions for parallel call (ONS) Special functions for parallel call (ONS) If your telephone is integrated into an ONS group (ONS = "One Number Ser- vice"), you can be connected to all other telephones of this group in the same way as on your own telephone.

  • Page 192: Leaving/Entering A Hunt Group

    Special functions for parallel call (ONS) Leaving/entering a hunt group Prerequisite: A hunt group is set up for the team. You can take yourself out of the hunt group at any time, e.g. when you leave the workplace. When you are present, you enter the group again. You also remain contactable when disconnected via your own phone number.

  • Page 193: Private / Security

    Private / Security Private / Security Activating/deactivating do not disturb If you do not wish to take calls, you can activate do not disturb. Internal callers hear the ringing tone and the message "Do not disturb." External callers are for- warded to the operator.

  • Page 194: Speaker Call Protect On/Off

    Private / Security Speaker call protect on/off You can prevent yourself from being contacted directly. Any attempt to talk to you directly via the loudspeaker will then result in a normal call. Press the Main Menu key, if needed. Open using the Softkey. Service/Settings Open with the Softkey.

  • Page 195: User Password

    Private / Security User password With your User password you protect your user settings. You can also use the User password to fully lock your phone page 197.  The administrator may have configured the following settings: • The password is deactivated: You do not have the option to configure user set- tings.
  • Page 196 Private / Security Enter the new password (at least 6 characters) and conclude your input with the Softkey. Open using the Softkey Confirm password © The input field is displayed. ****** Re-enter the new password and conclude your input with the Softkey. Save your input.

  • Page 197: Locking The Phone To Prevent Misuse

    Private / Security © The input field is displayed. ****** Enter 6 zeros ("000000") once again. Confirm your input with the Softkey. Save your input. The password is now deactivated. Locking the phone to prevent misuse You can stop unauthorized parties from using certain functions on your phone while you are away.

  • Page 198: Lock Local Phone

    Private / Security Enter ID. "Carried out" is displayed upon successful entry. Lock local phone Locking the phone To protect the phone against unauthorized access, you can lock the phone so that nobody can make calls or change settings without knowing the User pass- word.
  • Page 199 Private / Security Enter the administrator password if you do not know the User password. Confirm with the Softkey. The phone is unlocked if the password is correct. If the telephone is locked, an emergency number entered by the adminis- trator can be input using the dial pad or dialed with the Emergency call op- tion.

  • Page 200: Secure Calls

    Private / Security Secure calls Query status in idle mode When the phone is idle, you can check whether the secure calling is active on your phone. Press the Main Menu key, if needed. € Scroll. Select and confirm. Voice encryption The status display corresponding to the set security mode is displayed.

  • Page 201: Information About Secure Calls

    Private / Security Information about secure calls The responsible administrator can determine whether and how you are notified of unencrypted calls in your communication system. Warning tone. and/or Display screen. Voice encryption Call not encrypted Identifying anonymous callers ("tracing") This function must be set up by your responsible administrator. You can have malicious external callers identified.

  • Page 202: Local Phone Settings

    Local phone settings Local phone settings Audio settings Volumes Set the volume here, for instance, for the loudspeaker, handset, or headset. You can preset different volumes for the following microphones and signals in ten levels: • Loudspeaker • Ringer sound •...

  • Page 203: Set Local Ringtones

    Local phone settings Set local ringtones Select and configure call type The ringer mode "local ringtone" is set. Not all of the following types have to be used: • 1: Internal • 2: External • 3: Buzz • 4: Rollover •...

  • Page 204: Ringer Mode

    Local phone settings Ringer mode With both Ringer mode options • HiPath • Local ringer determine who generates the ringtone on the phone. With the "HiPath" setting the system emits the ringer type and the related ringer, which you can adjust lat- page 202.

  • Page 205: Insecure Call Alert

    Local phone settings Insecure call alert You can also configure this setting via the Web interface page 210 .  Press the Main Menu key, if needed. Open using the softkey Service/Settings $ User settings Open using the softkey. if needed Enter and confirm the User password.

  • Page 206: Setting Up Exchange Access

    Local phone settings Setting up Exchange access To use your Exchange account in conversations you must enter the server ad- dress and your access details. You can also configure this setting via the Web interface page 210.  Press the Main Menu key, if needed Open using the softkey Service/Settings $ User settings...

  • Page 207: Displaying Network Information

    Local phone settings Displaying network information This information overview in the Benutzer - Einstellungen area of the Service/ Settings menu provides you with information about the IP address or name of the phone and the HTML address of the web interface. It also provides real-time data about the network activity of the phone.
  • Page 208 Local phone settings € Scroll DNS name: Name or number of telephone. URL: HTTP address of the web interface. This address is specified in the ad- dress line of the Internet browser and is used to call up the web interface of the phone in the browser.

  • Page 209: Resetting User Data

    Local phone settings Resetting user data All personal settings changed via the telephone menu or the web interface can be reset to factory settings. Some images for the screensaver will be deleted or deleted default images will be restored. Some ringer files will be deleted or deleted default ringer files will be re- stored.

  • Page 210: Web Interface

    Web interface General You can configure a number of settings for your phone via the web interface. Communication oc- curs via a secure HTTPS connection. Access to the web interface must be activated by your ad- ministrator. Launching the web interface For more information on the IP address, the web interface address, and how to connect the telephone to the network, refer to the section entitled "Network information"...

  • Page 211: User Pages

    User pages All entries under the user menu on the web interface can also be found under the user menu on the telephone page 72.  You will be prompted to configure a user password the first time you call up the web interface page 195.
  • Page 212 – Pattern melody – Pattern sequence – Special 1 – Ringer sound – Pattern melody – Pattern sequence – Special 2 – Ringer sound – Pattern melody – Pattern sequence – Special 3 – Ringer sound – Pattern melody – Pattern sequence –...
  • Page 213 – No reply – Favourites / recently used – Direct destination – Fixed forwarding allowed – Favourites / recently used – Direct destination – Forward external calls allowed – Favourites / recently used – Direct destination – Forward internal calls allowed –...
  • Page 214 – Backlight dim – Backlight off File transfer V page 78  – Slideshow images – Ringtones – Contacts transfer Diagnostic information...

  • Page 215: Fixing Problems

    Fixing problems Responding to error messages on the display Possible causes: Incorrect input Number is not correct. Possible response: Enter correct number. Possible cause: No authorization Locked function attempted. Possible response: Apply for authorization to execute function from manager. Possible cause: Currently not possible Dialing a non-existent number.

  • Page 216: Contact Partner In Case Of Problems

    Possible response: Confirm "Delete other level" to save the phone number/function. Possible 2nd cause: If "Clear LED support" shows in menu: You have tried to save a number without LED-display or an external number us- ing a key that already has an internal number with LED-display. Possible response: Confirm "Clear LED support"...

  • Page 217: Key Terms

    Key terms Key terms Retrieving a parked call ........111 Conversations ............36 search, ..............44 Accept arranged call ..........165 Data privacy ............168 Accepting a call Deactivating the password ........196 with line keys ............147 Deactivating the user password ......196 Administration ............
  • Page 218 Key terms Holding ............112, 152 One Number Service House call system ..........172 Mailbox (MWI) ............. 155 Open listening ............110 OpenScape Desk Phone CP600 Provides hands-free listening ......110 OpenScape Key Module 600 ........20 Icons Operating steps Connection status ..........
  • Page 219 Key terms Tips ..............201 Secure connection ..........200 Security ..............193 Service menu ............72 Setting headset port ..........85 Shared line ............. 145 softkey ..............33 Softkeys ..............21 Speaker call ............. 73, 173 Speakerphone mode Function ............98, 110 Tips ...............

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