From An External Device; Figure 4: Voicemail Prompt Customization - Grandstream Networks UCM6 Series Service Manual

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On this section users can download and delete voicemails, mark them as read by selecting the voicemail

files and pressing on "Mark as Read". Users can also upload customized voice prompts under "Voicemail

Prompt" page and upload a prompt for each status.

Note:

Available greetings are:



Busy: The corresponding message will be played when the extension is busy.



Unavail: The corresponding message will be played when the extension is unavailable.



Temp: Highest priority. If exists, the corresponding message will be played.



Greet: This is the welcome message played when reaching extension VM.

The priority is "temp > busy/unavail > greet".

Sounds file must be PCM encoded, 16 bits at 8000Hz mono with mp3/wav format or raw

ulaw/alaw/gsm file with .mp3/.wav/.ulaw/.alaw/.gsm suffix. The file size must be less than 5MB.

From an External Device

Users can also access the voicemail management system from an external device, this can be achieved

by navigating to Call Features Voicemail  Voicemail and enable Voicemail Remote Access.

UCM6xxx Voicemail service Guide

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