Epygi Quadro2x Manual
Using quadro features on ip phones
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Also See for Quadro2x:
- Administrator's manual (151 pages) ,
- Installation manual (62 pages) ,
- Extension user manual (37 pages)
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Epygi Technologies
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Updated for 3.1.x image
Updated with feature codes for Aastra
9112i, Aastra 9133i
Quadro variants:
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Abstract:
services on IP phones tested with the Quadro and provides with
the feature codes dialed on IP phones to access those services.
Please Note:
This document contains confidential and proprietary information owned by Epygi Technologies Ltd. Any copying, use or disclosure
of the document or the information contained herein without the written permission of Epygi Technologies Ltd. is strictly prohibited.
Using Quadro Features on IP
Quadro IP PBXs
Quadro features on LAN IP Phones.doc
Support Template.dot
5/26/2006 8:42:00 PM by Liana Badalyan
This document explains how to use Quadro telephony
Phones
Revised By
AshotS, AramK, LianaB
AshotA, AramS, LianaB
Date
May 26, 2006
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Summary of Contents for Epygi Quadro2x
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Page 1: Using Quadro Features On Ip Phones
IP phones to access those services. Please Note: This document contains confidential and proprietary information owned by Epygi Technologies Ltd. Any copying, use or disclosure of the document or the information contained herein without the written permission of Epygi Technologies Ltd. is strictly prohibited. -
Page 2: Table Of Contents
Epygi Technologies Using Quadro Features on IP Phones Table of Contents: Using Quadro Features on IP Phones .........1 Introduction..............4 References ..............4 Requirements and Preparations ........4 SIP Phones Tested with the Quadro ......5 Limitations and Differences .........6 Quadro Feature Codes on IP Phones ......6 Establishing a call ...............7... - Page 3 Epygi Technologies Using Quadro Features on IP Phones Cisco IP Phone 7960 ............26 7.7.1 Limitations Specific to Cisco IP Phone 7960 ....26 7.7.2 Feature Codes on Cisco IP Phone 7960 ......26 Swissvoice IP 10S ............. 28 7.8.1 Limitations Specific to Swissvoice IP 10S .......
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Page 4: Introduction
Quadro Manual III: Extension User's Guide of the corresponding release • IP Phones and IP Lines Configuration Guide 3 Requirements and Preparations • SW 3.1.x is running on Quadro2x/4x/16x. • Quadro is connected to the network and all network settings are done without an y issue. •... -
Page 5: Sip Phones Tested With The Quadro
Epygi Technologies Using Quadro Features on IP Phones 4 SIP Phones Tested with the Quadro For optimal compatibility with Quadro2x/4x/16x, we recommend that you use the following SIP phones running the indicated firmware versions: Please note: Epygi does not guarantee the correct functionality of Quadro features on SIP phones that are not included in this list. -
Page 6: Limitations And Differences
Epygi Technologies Using Quadro Features on IP Phones 5 Limitations and Differences The following services of the Quadro are not working on any tested SIP phone. • Hotline. • Distinctive ringing. Some of the Quadro services are working with some limitations or slightly differently on SIP phones, compared to the way they are working on analogue phones. -
Page 7: Establishing A Call
Epygi Technologies Using Quadro Features on IP Phones 6.1 Establishing a call To establish a call, dial the appropriate Routing Number. Routing Numbers and available routs to, from and through Quadro are listed in the Local Routing Table, which is configured and managed by the Quadro’s administrator. -
Page 8: To Use Busy Autoredial
Epygi Technologies Using Quadro Features on IP Phones 6.2.1 To Use Busy Autoredial Service is functional for SIP and PBX calls only. For PSTN calls, feature works as a single redial (with no multiple attempts to reach the called destination). -
Page 9: Voice Mail Services
Epygi Technologies Using Quadro Features on IP Phones 6.3 Voice Mail Services Enter Voice Mail Services The Voice Mail Services are divided into two main parts: Voice Mailbox and Exit Go to the top of Go one level up in Review System Messages. - Page 10 Epygi Technologies Using Quadro Features on IP Phones The New Messages mailbox has the following sub-hierarchy in the Reply or Forward a Message and Send a Message or Leave a Reminder menu options: Reply or Forward a Message Call Back immediately...
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Page 11: Feature Codes In Auto Attendant
Epygi Technologies Using Quadro Features on IP Phones 6.4 Feature Codes in Auto Attendant For external IP calls addressed to the Auto Attendant or incoming calls from FXO lines routed to the Auto Attendant or local calls to Auto Attendant, the following key combinations are available to... -
Page 12: Administrator Login
Epygi Technologies Using Quadro Features on IP Phones 6.4.1 Administrator Login The administrator login allows only the modification of the au to attendant (AA) greeting message, , use key to enter to menu message and Universal Extension Messages. After dialing... -
Page 13: Quadro Pbx Services Accessible During A Call
Epygi Technologies Using Quadro Features on IP Phones 7 Quadro PBX Services Accessible during a call The feature codes for PBX services accessible during a call differ depending on a SIP phone. The exception is Call Park feature, which is common for all IP phones below. -
Page 14: Snom190
Epygi Technologies Using Quadro Features on IP Phones 7.1 Snom190 7.1.1 Limitations Specific to Snom190 There are no additional limitations except for those mentioned in Limitations and Differences. 7.1.2 Feature Codes on Snom190 This section presents the feature codes for PBX Services accessible during a call specific to... - Page 15 Epygi Technologies Using Quadro Features on IP Phones 7.1.2.4 To Transfer a Call with Consultation During a call, press the Hold key. This puts the call in progress on hold and provides a dial tone. Dial the phone number to which the call is to be transferred to. Consult the second party, i.e. to announce the call.
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Page 16: Snom200
Epygi Technologies Using Quadro Features on IP Phones Snom200 7.2.1 Limitations Specific to Snom200 There are no additional limitations except for those mentioned in Limitations and Differences. 7.2.2 Features Codes on Snom200 This section presents the feature codes for PBX Services accessible during a call specific to... - Page 17 Epygi Technologies Using Quadro Features on IP Phones 7.2.2.4 To Transfer a Call with Consultation During a call, press the hold key . This puts the call in progress on hold and provides a dial tone. Dial the phone number to which the call is to be transferred to and press the key .
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Page 18: Snom220
Epygi Technologies Using Quadro Features on IP Phones 7.3 Snom220 7.3.1 Limitations Specific to Snom220 There are no additional limitations except for those mentioned in Limitations and Differences. 7.3.2 Features Codes on Snom220 This section presents the feature codes for PBX Services accessible during a call specific to... - Page 19 Epygi Technologies Using Quadro Features on IP Phones 7.3.2.5 To Make a Call Conference When the phone is connected with two calls, one on hold and one active, press the function key F3 (or the key Conf) to set a conference.
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Page 20: Snom320
Epygi Technologies Using Quadro Features on IP Phones 7.4 Snom320 7.4.1 Limitations Specific to Snom320 There are no additional limitations except for those mentioned in Limitations and Differences. 7.4.2 Features Codes on Snom320 This section presents the feature codes for PBX Services accessible during a call specific to... - Page 21 Epygi Technologies Using Quadro Features on IP Phones Dial the phone number to which the call is to be transferred to and press the key . Consult the second party, i.e. to announce the call. Press the soft key “Xfer” or the transfer key to connect the call partner on hold to the called party.
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Page 22: Snom360
Epygi Technologies Using Quadro Features on IP Phones 7.5 Snom360 7.5.1 Limitations Specific to Snom360 There are no additional limitations except for those mentioned in Limitations and Differences. 7.5.2 Features Codes on Snom360 This section presents the feature codes for PBX Services accessible during a call specific to... - Page 23 Epygi Technologies Using Quadro Features on IP Phones Press the transfer key to connect the call partner on hold to the called party. 7.5.2.5 To Make a Call Conference When the phone is connected with two calls, one on hold and one active, press the conference key Pressing the function key disconnects the conference and puts the calls on hold.
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Page 24: Polycom Soundpoint Ip300
Epygi Technologies Using Quadro Features on IP Phones 7.6 Polycom SoundPoint IP300 7.6.1 Limitations Specific to Polycom SoundPoint IP300 There are no additional limitations except for those mentioned in Limitations and Differences. 7.6.2 Features Codes on Polycom SoundPoint IP300 This section presents the feature codes for PBX Services accessible during a call specific to... - Page 25 Epygi Technologies Using Quadro Features on IP Phones 7.6.2.5 To Make a Call Conference During a call, press the soft key More, then Conf. This puts the call in progress on hold. Dial the phone number to which the call on hold is to be transferred to and press Dial.
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Page 26: Cisco Ip Phone 7960
Epygi Technologies Using Quadro Features on IP Phones 7.7 Cisco IP Phone 7960 7.7.1 Limitations Specific to Cisco IP Phone 7960 There are no additional limitations except for those mentioned in Limitations and Differences. 7.7.2 Feature Codes on Cisco IP Phone 7960... - Page 27 Epygi Technologies Using Quadro Features on IP Phones Press the soft key Trnsfr again to transfer the call on hold. You will be automatically disconnected from both calls. 7.7.2.5 To Make a Call Conference During a call, press the soft key Conf. This puts the call in progress on hold.
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Page 28: Swissvoice Ip 10S
Epygi Technologies Using Quadro Features on IP Phones 7.8 Swissvoice IP 10S 7.8.1 Limitations Specific to Swissvoice IP 10S The Swissvoice IP 10S SIP-phone does not support the Call Conferencing feature. See also Limitations and Differences. 7.8.2 Feature Codes on Swissvoice IP 10S... - Page 29 Epygi Technologies Using Quadro Features on IP Phones 7.8.2.4 To Transfer a Call with Consultation This service is available when you are in a call. Switch to the second line by pressing OK and make or accept an incoming call. The call in progress is put on hold.
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Page 30: Aastra480I
Epygi Technologies Using Quadro Features on IP Phones 7.9 Aastra480i 7.9.1 Limitations Specific to Aastra480i There are no additional limitations except for those mentioned in Limitations and Differences. 7.9.2 Feature Codes on Aastra480i This section presents the feature codes for PBX Services accessible during a call specific to... - Page 31 Epygi Technologies Using Quadro Features on IP Phones 7.9.2.3 To Blind Transfer a Call Press the Xfer key during a call to be transferred. This puts the call in progress on hold and provides a dial tone on a free line available.
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Page 32: Aastra 9112I
Epygi Technologies Using Quadro Features on IP Phones 7.10 Aastra 9112i 7.10.1 Limitations Specific to Aastra9112i The functionality of the call park feature (see To Put a Call on Hold) is different on the Aastra 9112i SIP. The Aastra9112i SIP phone has only one line. Pressing Hold button doesn’t provide the dial tone. - Page 33 Epygi Technologies Using Quadro Features on IP Phones 7.10.2.3 To Blind Transfer a Call Press the Xfer key during a call to be transferred. This puts the call in progress on hold and provides a dial tone on a free line available.
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Page 34: Aastra 9133I
Epygi Technologies Using Quadro Features on IP Phones 7.11 Aastra 9133i 7.11.1 Limitations Specific to Aastra9133i There are no additional limitations except for those mentioned in Limitations and Differences. 7.11.2 Feature Codes on Aastra9133i This section presents the feature codes for PBX Services accessible during a call specific to... - Page 35 Epygi Technologies Using Quadro Features on IP Phones 7.11.2.4 To Transfer a Call with Consultation Press the Xfer key during a call to be transferred. This puts the call in progress on hold and provides a dial tone on a free line available.
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Page 36: Ipdialog Siptone Ii (St201)
Epygi Technologies Using Quadro Features on IP Phones 7.12 IpDialog SipTone II (ST201) 7.12.1 Limitations Specific to IpDialog SipTone II (ST201) There are no additional limitations except for those mentioned in Limitations and Differences. 7.12.2 Feature Codes on IpDialog SipTone II (ST201) - Page 37 Epygi Technologies Using Quadro Features on IP Phones 7.12.2.4 To Transfer a Call with Consultation During a call, switch to line 2 by pressing Line1/2 and make (or accept) an incoming call. The call in progress is put on hold. Consult the called (or caller) party.
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Page 38: Sipura Spa-841 Ip Phone
Epygi Technologies Using Quadro Features on IP Phones 7.13 Sipura SPA-841 IP Phone 7.13.1 Limitations Specific to SPA-841 IP Phone There are no additional limitations except for those mentioned in Limitations and Differences. 7.13.2 Feature Codes on SPA-841 IP Phone... - Page 39 Epygi Technologies Using Quadro Features on IP Phones 7.13.2.4 To Transfer a Call with Consultation During a call, press the “xfer” soft key, which is the rightmost soft key. This puts the call in progress on hold and provides a dial tone on a free line available.
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Page 40: Iwatsu Sip Phone
Epygi Technologies Using Quadro Features on IP Phones 7.14 Iwatsu SIP Phone 7.15 Limitations Specific to Iwatsu SIP Phone The Iwatsu SIP phone does not support the Call waiting, Call transfer, Call Conferencing, and Voice Mail Indication features. The phone cannot be used as a Quadro Remote Extension if the phone is placed behind a NAT. - Page 41 Epygi Technologies Using Quadro Features on IP Phones PAGE 41 29 May 2006...
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Page 42: At-320 Sip Phone
Epygi Technologies Using Quadro Features on IP Phones 7.16 AT-320 SIP Phone 7.16.1 Limitations Specific to AT-320 SIP Phone AT-320 SIP Phone does not support the Call Conferencing feature. See also Limitations and Differences. 7.16.2 Feature Codes on AT-320 SIP Phone... -
Page 43: Act-P104Sld Ip Phone
Epygi Technologies Using Quadro Features on IP Phones 7.17 ACT-P104SLD IP Phone 7.17.1 Limitations Specific to ACT-P104SLD IP Phone The phone cannot be used as a Quadro Remote Extension if it is placed behind a NAT. See also Limitations and Differences. - Page 44 Epygi Technologies Using Quadro Features on IP Phones 7.17.2.4 To Transfer a Call with Consultation During a call press the Transfer button to put the call in progress on hold, and to get a dial tone on a free line available.
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