Replacement Parts And Accessories; Technical Assistance - Endress+Hauser Analytik Jena UVP DigiDoc-It Installation And User Instructions Manual

UVP DigiDoc-It Imaging System
Service Procedures
Return Procedure
A Returned Goods Authorization (RGA) number must be obtained from Analytik Jena Customer Service
before returning any product.

Replacement Parts and Accessories

Accessories are available for use with the DigiDoc-It Imaging Systems. Contact Analytik Jena's offices at the
telephone numbers below for replacement parts for DigiDoc-It equipment. For transilluminator replacement
parts, refer to the separate manual for the transilluminators included with your shipment.
Description
UVP Digidoc-it Drawer (for UVP Transilluminators)
VisionWorks® Acquisition and Analysis Software
UVP Thermal Printer, Digital (115/230V)
UVP Thermal Printer, Digital (230V)
Thermal Printer, Digital (230V for Europe)
UVP Thermal Paper, 4 rolls (800 images)
Thermal paper, 16 rolls (3200 images)
Thermal Paper, 40 rolls (8000 images)
UVP Visi-White™ Converter Plate (21x26cm)
UVP Visi-White™ Converter Plate (20x40cm)
UVP Visi-Blue™ Converter Plate (21x26cm)
UVP Visi-Blue™ Converter Plate (20x40cm)
UVP Filter, 50mm, sq., SYBR Green and EGFP
UVP Filter, 50mm, sq., Ethidium Bromide

Technical Assistance

Analytik Jena offers technical support on all of its products. If there are questions about the product's use,
operation or repair, please contact our offices at the locations below, or go to Analytik Jena's web site and
click the Tech Support > BioImaging Systems.
If residing in North America, South
America, East Asia or Australia:
Call (909) 946-3197, and ask for Customer
Service during regular business days,
between 7:00 am and 5:00 pm, PST.
E-mail your message to:
support@us.analytik-jena.com
Fax Customer Service, and send it to (909)
946-3597
Write to: Analytik Jena 2066 W. 11
Upland, CA 91786 USA
Part Numbers
98-0068-01
81-0266-01
89-0069-06
89-0069-07
98-0069-15
89-0038-01
89-0038-04
89-0038-05
38-0191-01
38-0191-02
38-0200-01
38-0200-02
38-0219-01
38-0220-01
If residing in Europe, Africa, the Middle East
of Western Asia:
Call +44(0) 1223-42002, and ask for Customer
Service during regular business days between
9:00 am and 5:30 pm.
E-mail your message to: uvp@uvp.co.uk
Fax Customer Service, and send it to: +44(0)
1223-420561
th Street, Write to: Ultra-Violet Products Ltd
Unit 1, Trinity Hall Farm Estate, Nuffield Road,
Cambridge CB4 1TG UK
10
81-0218-01 Rev P