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5. Troubleshooting &
Error Messages
Troubleshooting
This section deals with problems that you may encounter that do not provide an error
message. If an error message is displayed, see the next section of this chapter,
Common Error Messages.
Symptoms
Possible cause(s)
System appears to boot
Video adapter not fully
(evidenced by RUN LED
seated.
being on, floppy and/or
hard disk being accessed)
but provides no video.
Monitor or cable problem.
Video adapter failure.
EPC cannot talk to EXM
expansion interface.
System fails at power-up -
The system is not getting
will not run power-on self-
power.
test.
Hardware failure.
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Solution
Remove the video adapter. Reinsert
the video adapter and verify proper
seating of the edge connector.
Verify that the cable pins are not
bent and the cable is fully seated in
the video adapter. If necessary, try
the monitor on another system to
verify that the monitor is good.
Replace video adapter.
Verify that the EPC is fully seated
in the edge connector.
Verify that +5V power is good and
that the EPC is fully seated.
Replace the EPC.
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