Maintenance, Repair And Troubleshooting; Maintenance; Troubleshooting; Repair - MC Technologies MC100 Terminal User Manual

MC100
Mobile programmable gateway

19 Maintenance, repair and troubleshooting

19.1 Maintenance

The product is maintenance-free and requires no special regular maintenance.

19.2 Troubleshooting

If a fault occurs during operation of the product and you need assistance, please contact
MC Technologies support. You can reach our support department by e-mail at
support@mc-technologies.net.

19.3 Repair

Send defective products with a detailed error description to:
MC Technologies GmbH, Kabelkamp 2, 30179 Hannover
Before shipping the device:


Remove possibly inserted SIM cards.

Back up the configurations on the device and any other data stored on it.

Back up any applications running on the device.
It is not permitted to open the product for repair work or modifications.

20 Disposal

20.1 Return of the old equipment

In accordance with WEEE regulations, the return and recycling of old MC Technologies
equipment for our customers is regulated as follows:
Please send your old devices carriage paid to the following address:
MC Technologies GmbH
-Entsorgung-
Kabelkamp 2
30179 Hannover
MC Technologies GmbH, Kabelkamp 2, 30179 Hannover, Germany
Tel: +49511 67 69 99-0, Fax: +49511 67 69 99-150, Website & Shop: www.mc-technologies.net, Email: info@mc-technologies.net
Call our support team and ask for an RMA(Return to Manufacturer Authorisation)
number.
57