Voice Approval / Voice Override - VeriFone V240m User Manual

6

6. VOICE APPROVAL / VOICE OVERRIDE

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STEP 2
STEP 3
STEP 4
STEP 5
STEP 6
STEP 7
STEP 8
STEP 9
STEP 10
STEP 11
STEP 12
This transaction is not supported by contactless.
Note: if the card cannot be read, refer to the Manual PAN Entry transaction process.
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Press the # key or tap
Select 'voice approval' or 'voice override'
If cashiers are enabled, enter the cashier (user) ID
If the cashier requires a PIN, enter the cashier's PIN
Call for override and press 'OK' (O)
To authorise, enter the supervisor ID and PIN
Enter the amount to purchase and press 'OK' (O)
If requested, enter the reference number to print on the receipt
If requested, enter the invoice number to print on the receipt
Enter the authorisation code, which was received from
Standard Bank over the phone approval
The POS device will display 'please pass to customer'
'Swipe or insert card' is displayed with the total amount to be approved
on the screen for the transaction list