VeriFone V240m User Manual page 27

4. REFUND
STEP 1
Press the # key or tap
STEP 2
Select 'refund'
STEP 3
If cashier is enabled, enter the cashier (user) ID
STEP 4
If the cashier requires a PIN, enter the cashier's PIN
STEP 5
Call for override and press 'OK' (O)
STEP 6
To authorise, enter the supervisor ID and PIN
STEP 7
Enter the amount to be refunded and press 'OK' (O)
STEP 8
If requested, enter the reference number to print on the receipt
STEP 9
If requested, enter the invoice number to print on the receipt
STEP 10
The POS device will display 'please pass to customer'
Follow the transaction flow as from Step 10 under the 'purchase' .
on the screen for the transaction list
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