Solutions When The Image Or Sound Contains Static During Screen Mirroring; Where To Get Help (U.s. And Canada) - Epson EF11 User Manual

Parent topic:
Related references
Screen Mirroring Restrictions
Related tasks
Selecting Screen Mirroring Settings
Connecting for Screen Mirroring with Miracast
Connecting for Screen Mirroring with a Windows 8.x/Windows 10 Computer
Solutions When the Image or Sound Contains Static During Screen
Mirroring
If the projected image or sound contains static during Screen Mirroring, try the following solutions:
• Avoid covering the Wi-Fi antenna of the mobile device.
• If you use a Screen Mirroring connection and an internet connection at the same time, the image may
stop or contain noise. Disconnect the internet connection to expand your wireless bandwidth and
improve the connection speed of the mobile device.
• Make sure the projection contents meet the Screen Mirroring requirements.
• Depending on the settings of the mobile device, the connection may be lost when the device enters
power saving mode. Check the electrical power saving settings on the mobile device.
• Update to the latest version of the wireless driver or firmware on the mobile device.
Parent topic:
Related references
Screen Mirroring Restrictions
Related tasks
Selecting Screen Mirroring Settings

Where to Get Help (U.S. and Canada)

If you need to contact Epson for technical support services, use the following support options.
Internet Support
Visit Epson's support website at
latin.epson.com/support
Solving Problems
Solving Problems
epson.com/support
(Caribbean) and select your product for solutions to common problems with
(U.S.), epson.ca/support
111
(Canada), or