Acomdata HD500FPMM User Manual page 46

Q: Does AcomData provide data recovery services?
A: AcomData does not provide data recovery services.
Q: If I have more than one mini Pal connected to the same computer, can I
use the PushButton™ Backup function on each mini Pal?
A: While you can connect more than one mini Pal to a computer, you can
only use the PushButton™ on the first mini Pal you installed. However, if the
Button Backup Script is set to run Backups, and you need additional storage
capacity for your backups, you can add mini Pals to the Backup Set and con-
tinue to run the backups by pressing the PushButton™ on the first mini Pal.
Q: What's the difference between Retrospect Express and other versions
of Retrospect?
A: The Retrospect Express software bundled with mini Pal offers the same
powerful features as other versions of Retrospect, except its use is limited
to one desktop or laptop computer. Furthermore, the Retrospect Express
software bundled with your mini Pal was specially designed for AcomData
PushButton™ Backup. The PushButton™ Backup function will not work with
other versions of Retrospect.
Q: Do I have to install Retrospect Express or the AcomData PushButton™
Manager to use my mini Pal?
A: You only need to install Retrospect Express and the AcomData
PushButton™ Manager if you want to use PushButton™ Backups. You can also
perform backups without using the PushButton™ by installing Retrospect
Express but not the AcomData PushButton™ Manager. In this case, you would
launch Retrospect Express from the Desktop and use the on-screen interface.
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Q: I already had Retrospect installed on my computer before I purchased
my AcomData mini Pal. Can I use this version rather than the version bun-
dled with the mini Pal to perform backups?
A: PushButton™ Backup will only work with the Retrospect Express bundled
with your mini Pal. This is because the software was specially configured to
work specifically with PushButton™ Backup. However, you can use a previ-
ously installed version of Retrospect to backup data to your mini Pal using
the Retrospect user interface rather than the PushButton™. If you plan to
keep using your previous version of Retrospect, do not install the Retrospect
Express or PushButton™ Backup software bundled with the mini Pal.
Q: Will the Retrospect Express bundled with mini Pal recognize Backup
Sets that were created with an earlier version of Retrospect?
A: Typically, the Retrospect Express software bundled with your mini Pal
will be able to utilize Backup Sets that were created with other versions of
Retrospect. There may be some exceptions. For example: Retrospect Express
6.0 for Mac will be able to read Backup Sets created on Retrospect version 5.1
on the Mac but it will not be able to write to these Backup Sets.
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