Acomdata Ondago User Manual
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Acomdata Ondago User Manual

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  • Page 1 User’s Guide...
  • Page 2 MPORTANT 1) Retain the bill of sale from the purchase of your AcomData product. A copy of the bill of sale is needed in the event that you require warranty service. 2) Please write the Model and Serial numbers of your AcomData product in the spaces provided below.

  • Page 3: Table Of Contents

    Troubleshooting for Mac users ..............54 Technical Specifications ................20 Glossary ..................56 NSTALLING THE RIVE One Year Limited Warranty .............57 Connecting the Drive to Your Computer ......21 Obtaining Service for Your AcomData Product ....59 Connecting the Drive via FireWire ........22 Notices ..................60...

  • Page 4: Acomdata Contact Information

    80 GB Drive, the model number is SHD080UFAPE-54). www.acomdata.com This guide contains very important information for the proper installation, use, and care of your Ondago. Please Customer Service: read this guide carefully and retain it for future reference. customerservice@acomdata.com Technical Support: If you plan to use PushButton™...

  • Page 5: Product Registration For Warranty Coverage

    You may also register via mail by filling out and returning the Registration Card included in the package. When registering your AcomData product you will need the Model and Serial numbers. Both are printed on the UPC label affixed to the bottom of the box, and on the label affixed to the metal Drive case (underneath the silicone rubber sleeve).

  • Page 6: Precautions

    • If using your AcomData product as a general-purpose FireWire cable storage device (as opposed to a backup device) AcomData strongly recommends that you backup the files stored on the device. AcomData is not responsible for data loss or AcomData Ondago 6-pin to 4-pin USB cable corruption;...

  • Page 7: How To Purchase Accessories

    You can purchase accessories by contacting Customer Service at customerservice@acomdata.com. Power Requirements In your e-mail, please include: Ondago can be powered many ways––directly by your com- • your name; puter (bus-powered operation), or via AC power––depend- • phone number; ing on the data interface you use and the connections avail- •...

  • Page 8: System Requirements For Pc

    System Requirements for PC System Requirements for Mac • Minimum 233 MHz processor (Pentium, Celeron, AMD, etc.) • Power Macintosh running Mac OS 9 or Mac OS X • Windows 98SE, Me, 2000, or XP • PushButton™ Backup requires: - Mac OS x v.10.2 or later •...

  • Page 9: About Ondago Ondago At A Glance

    AcomData Ondago BOUT NDAGO Features Explored Ondago For a description of PushButton™ Backup, refer to the PushBut- ton™ Backup User’s Guide. at a Glance FireWire Silicone Rubber Sleeve FireWire is a serial data input/output technology developed Offers shock and water resistance.

  • Page 10: Hi-Speed Usb 2.0

    Hi-Speed USB 2.0 computer. This lack of dependence on the host is one of the reasons FireWire devices are, on average, faster than USB 2.0 USB (Universal Serial Bus) is an interface technology for the devices in routine day-to-day use, even though the rated serial transmission of digital data.

  • Page 11: Mac & Pc Ready

    In order to save weight and keep the Drive as compact as possible, system, which makes the Drive compatible with all support- your Ondago Drive does not have a power switch. The Drive will ed operating systems. That said, you may want to consider...

  • Page 12: Technical Specifications

    Error rate (nonrecoverable) ..........1 in 10E13 Power Requirement ............1.0 A, 5 VDC The AcomData Ondago Drive can be connected to a laptop Ambient temperature ......5ºC – 40ºC (41° F to 104° F) or desktop computer, and it can run off of power supplied directly by your computer (bus-powered operation), or via AC power, using the optional AC adapter.

  • Page 13: Connecting The Drive Via Firewire

    AC adapter on 6-pin to 6-pin cable may damage the Drive. hand to power your computer and you • Your Ondago Drive has two FireWire don’t want to use your laptop’s battery ports for daisy-chaining FireWire power to also run the Drive.

  • Page 14: Fw Option 3: Using The 6-Pin To 4-Pin Firewire Cable And The Usb Cable

    2. Plug the 6-pin connector into 2. Plug the 6-pin connector one of the FireWire ports on into one of the FireWire your Ondago Drive. ports on the Drive. 3. Plug the mini-USB connector into the 3. Insert the small plug of the mini-USB port on the Drive.

  • Page 15: Fw Option 5: Using The 6-Pin To 4-Pin Firewire Cable And The Optional Ac Adapter

    Mounting a FW Option 5: Using the 6-pin to 4-pin FireWire cable and the optional AC FireWire-Connected Drive adapter 4-pin FireWire connections do not supply power. You can use Mac Users: the optional AC adapter to power the Drive. Once the Drive has been properly connected and powered on, it should mount to your Desktop.

  • Page 16: Connecting The Drive Via Usb

    2. On the next screen (Figure 2), select “Install the software automatically (Recommended). ” Click Next. Windows 98SE Users You will need your Windows 98SE CD and the AcomData Software CD. Before connecting the Drive, insert the AcomData CD into your CD drive. The CD will launch automatically and the Retrospect Express start screen will appear.

  • Page 17: Usb Option 2: Using The Usb Cable And Optional Ac Adapter

    USB Option 2: Using the USB cable USB Option 3: Using the USB cable and optional AC adapter and optional PS2/USB power adapter If your computer is equipped with a PS2 port, you can use the 1. Plug the mini-USB connector optional PS2/USB power adapter (sold separately) to power the into the mini-USB port on Drive.

  • Page 18: Mounting A Usb-Connected Drive

    Mounting a USB-Connected Drive Mac Users: Once the Drive has been properly connected and powered on, it should mount to your Desktop. Windows 2000/XP Users: Once the Drive has been properly connected and powered on, you should see a new hard drive icon with a new drive letter in My Computer/Windows Explorer.
  • Page 19 Device…” Click Next. 13. You will be prompted to insert your Windows 98 Second Edition CD (Figure 6). Insert your Windows 98SE CD into the CD drive, and then click Next. FIGURE 6 14. Once the installation is complete, in the Add New FIGURE 5 Hardware Wizard you see the message “Windows has fin- ished installing the software…”...

  • Page 20: Naming Your Ondago

    WISH TO KEEP TO ANOTHER STORAGE DEVICE. mounted to your operating system, you may want to give it a Your AcomData Ondago Drive was formatted at the factory name to distinguish it from other stor- with the FAT32 file system. This makes the Drive both PC age devices connected to your computer.

  • Page 21: Formatting The Drive In Windows 2000 Or Xp

    Computer/Explorer window you should see the icon and mount on Mac OS 10.2 through 10.2.8. If your Drive is larger drive letter for the AcomData Drive. (If you are not sure than 128 GB, and you are using Mac OS 10.2, you have several...

  • Page 22: Formatting The Drive In Windows 98Se Or Me

    Computer window you should see an icon and drive let- Utilities folder > Disk Utility). The Disk Utility window will ter for the AcomData Drive. (If you are not sure which open with a small window at left and a larger window icon represents the External Hard Drive, turn off the Drive with a series of tabs at the top.

  • Page 23: Using The Drive

    2. Double-click on the file or folder that you want to open. 2. Insert the System Software CD into your CD drive. 3. With your AcomData Drive connected and powered on, restart the computer and hold down the C key while the Copying files and folders to your Drive computer is starting up.

  • Page 24: How To Safely Dismount & Disconnect The Drive

    “Safely Remove…” or “Stop…” followed by the drive letter. Drive on a daily basis, then you should backup your data 2. Select the AcomData Drive. After a few seconds, Windows daily. will give you a message that it is safe to remove the device.
  • Page 25 uses the clusters it can, and if more are needed, the drive Some maintenance and repair operations can take quite uses other clusters in other locations. The result is a frag- some time, so it is wise to schedule these operations for those mented file that is scattered in several places on the disk.

  • Page 26: Appendix

    Q: Can you make the Drive bootable? platforms right out of the box. You can re-format the Drive if you A: It is possible to use an AcomData Drive as a boot volume on wish to use a file system other than FAT32.

  • Page 27: Troubleshooting

    (s). See “Connecting the Drive to Your Computer” for instruc- tions. If you use your AcomData drive as a backup device, and you use the Backup operation in Retrospect Express, it is possible to back- My computer does not recognize the Drive.
  • Page 28 AcomData Drive into a USB port that only support USB 1.x. This is fine, except the Drive will operate I don’t see my AcomData Drive in My Computer, but it does USB 1.x speeds (up to 12 Mbps).

  • Page 29: Troubleshooting For Mac Users

    A: First, make sure the connections are secure. Second, check re-starts, the AcomData Drive should mount normally and if your AcomData Drive is listed in the Apple System Profiler. you should not have this problem again. If the driver listed is “USB Authoring Support” or “Toast USB Support”, disable this Extension(s) in the Extensions...

  • Page 30: Glossary

    Product in conjunction with accessories, products or ancillary or periph- Mbps (Megabits per second) – A data transmission speed of one eral equipment, or where it is determined by AcomData that there is no fault million bits per second. Data transmissions are measured in bits with this Product itself;...

  • Page 31: Obtaining Service For Your Acomdata Product

    If you experience a problem with your Acomdata product, please contact Technical Support at When sending an AcomData Product in for service you must take the techsupport@acomdata.com, or call (909) 348-0680. Product, or deliver the Product (freight prepaid) to AcomData, in either its...

  • Page 32: Notices

    Notices OPYRIGHTS Copyright © 2005 AcomData. All rights reserved. No part of this publication may be reproduced stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical photocopying, recording or other- wise, without the prior written consent of AcomData.
  • Page 33 Microsoft Windows Copyright © 2005 AcomData. All rights reserved. The AcomData name and its logos are registered trademarks of AcomData. Retrospect is a registered trademark of EMC corporation. Other trademarks mentioned or appearing in this document are the property of their respective owners. Prices and specifications are subject to change without notice.

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