Protect Your Data From Viruses; Cleaning The Mini Pal Case; Troubleshooting - Acomdata HD500FPMM User Manual

use your computer. The good news is that, for the most part, you won't need
to tend to the computer while the software performs these operations.

Protect Your Data from Viruses

One of the greatest threats to your data comes from viruses. These nasty-
sounding creatures are insidious programs created by malefactors. Some
viruses are designed to render your computer inoperable; others will erase
files. The worst part is you may not be aware that your system has been
infected until it's too late.
The most common way computers catch viruses is by downloading and
sharing infected files via e-mail and other Internet services. You can protect
your data against viruses by using ant-virus software. These programs are
designed to seek out and eradicate viruses from infected files before they
can cause damage. There are a number of good anti-virus programs on the
market for both PC and Mac.

Cleaning the mini Pal Case

Always unplug all cables from the mini Pal before cleaning it. Clean the mini
Pal using a soft, dry cloth. For tough dirt, dampen a soft cloth with some neu-
tral detergent diluted in water; wipe off the dirt, then wipe off the mini Pal
with a dry cloth. Do not use alcohol, paint thinner, or other chemicals; they
may damage the case surface.
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Troubleshooting

If you experience a problem with your AcomData product, you should take
the following actions in the order specified:
1. Make sure you followed all of the instructions in this guide properly.
2. Consult the Troubleshooting sections of this guide.
3. If the issue you are having is still not resolved, please contact Technical
Support using one of the following options:
a) the online Technical Support form at www.acomdata.com;
b) via e-mail at techsupport@acomdata.com;
c) by telephone at (909) 348-0680
If the problem is related specifically to Retrospect Express:
The first thing you should do is check the Help menu in Retrospect Express.
The solutions for most issues can be found there. If the issue cannot be
resolved that way, we recommend that you go to the Dantz Support page at
http://www.dantz.com/en/support/index.dtml and select one of the support
options.
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