Table of Contents
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Table of Contents
Troubleshooting
Related Manuals for Acomdata PDHD1000USE-72
Summary of Contents for Acomdata PDHD1000USE-72
- Page 1 User's Guide...
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Page 2: Table Of Contents
Contents Getting started Welcome Precautions Package contents System requirements Windows users Mac users Getting to know your AcomData Drive pureDrive at a glance pureDrive in-depth Hi-Speed USB 2.0 eSATA (eSATA-equipped models) Mac & PC ready Hot-pluggable Fanless design Security lock slot... - Page 3 Drive setup Placing the Drive on your desktop Connecting the Drive Re-naming your Drive Using your AcomData Drive How to unmount and turn off the Drive Windows users Mac users Formatting the Drive About formatting and file systems Choosing a file system...
- Page 4 Obtaining service Contact AcomData Notices...
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Page 5: Getting Started
Getting started... -
Page 6: Welcome
This guide contains important information for the proper installation, use, and care of your AcomData product. Please read it carefully and retain it for future reference. Symbols used in this guide:... -
Page 7: Precautions
• We strongly recommend that you backup the files stored on the device. AcomData is not responsible for data loss or corruption; nor will AcomData perform recovery of lost data or files. -
Page 8: Package Contents
Package contents AtA pure rive uSB C SAtA C AC A ABle ABle dApter SAtA- upplied with e equipped modelS only Cd-rOM tAnd uiCk tArt uide... -
Page 9: System Requirements
System requirements Windows users • Minimum 233 MHz processor (Pentium, Celeron, AMD, etc.) • One of the following Windows operating systems: - Windows Vista (Ultimate, Home Basic/Premium, Business) - Windows XP with Service Pack 1 or later (Home, Professional, Professional x64, Media Center Edition) - Windows 2000 with Service Pack 4 or later - Windows Me or 98SE •... -
Page 10: Mac Users
Mac users • G3 (or later) or Intel processor • Mac OS 10.2 or later • A computer or hub with a free USB 2.0 or USB 1.1 port OR a free eSATA port (eSATA-equipped models only) Important notes: • USB 1.1 ports limit interface transfer rates to up to 12 Mbps. •... -
Page 11: Getting To Know Your Acomdata Drive
Getting to know your AcomData Drive... -
Page 12: Puredrive At A Glance
pureDrive at a glance ctivity witch Ower USB P SAtA P ctuAl lAyouts of the BAck pAnels mAy not Be exActly As shown usB2.0 m odel usB2.0 m odel usB2.0 / sAtA m odel... -
Page 13: Puredrive In-Depth
pureDrive in-depth Hi-Speed USB 2.0 USB 2.0 has a maximum interface transfer rate (ie bandwidth) of 480 Mbps (Megabits per second). That's 40 times faster than the earlier standard, USB 1.1 (12 Mbps). Performance in day-to-day use will depend on many factors, including CPU utilization, file system overhead, and the structure and number of files being transferred. -
Page 14: Esata (Esata-Equipped Models)
However, data transfer rates between two devices are limited by the device with the slower interface. For example, if you plug a USB 2.0 device into a USB 1.1 port on your computer, data transfer rates between the computer and the deivce will be limited to USB 1.1 speeds. -
Page 15: Mac & Pc Ready
Mac & PC ready Your AcomData Drive was formatted at the factory with the FAT32 file system. Because FAT32 is supported on both Windows and Mac, the Drive is compatible with both platforms right out of the box. -
Page 16: Security Lock Slot
ciently that it doesn’t need a fan. The results are a sleeker, more compact design, and near-silent operation. Security lock slot Deter would-be thieves by physically securing your Drive to your desk (security lock not included). On-Off switch It's a simple thing, but it's powerful too. The on-off switch allows you to save electricity by turning the Drive on only when you actu- ally need to use it. -
Page 17: Technical Specifications
Technical specifications Dimensions..4.4"..X..1.26"..X..7.4" Interfaces..transfer.rates.(max.). Hi-Speed.USB.2.0...480.Mbps. eSATA.1.5.Gbps..150.MB/s. eSATA.3.0.Gbps..300.MB/s Spindle.speed..7200.rpm Cache.(buffer)... 16.MB.(750.GB..or.larger.models.);..8.MB.(500.GB.or.smaller.models) Seek.times... Read:.11.ms;.Write:.12.ms Error.rate.(non-recoverable)...<.1.in.10 Spindle.start.(max)... 9.s Start/Stop.Cycles.(@.25°C)...50.000 Chassis.approved/recognized...CE External.power.supply:..AC.input:.100–240.V,.50-60.Hz,.1.0.A;.DC.output:.12.V,.2.A. Ambient.temperatire... Operating:.5.–.35.°C;.Non-operating:.-20.–.60.°C Relative.humidity.(non-condensing)..Operating:.5%.–.95%,.33°C;.Non-operating:.5%.–.95%,.33°C .bits.read... -
Page 18: Installing Your Puredrive
Installing your pureDrive... -
Page 19: Installing The Usb 2.0 Driver
Installing the USB .0 driver If you are using Windows 98SE or Windows 2000 (with Service Pack 3 or earlier) you need to install the USB 2.0 driver before connect- ing the Drive to a USB 2.0 port. Follow the instructions below. All other users can proceed to 1. -
Page 20: Drive Setup
Drive setup Placing the Drive on your desktop The pureDrive can be placed on your desktop horizontally or vertically using the supplied stand. place the Drive on a sturdy, flat surface. Do not place the Drive on an unstable or makeshift base, such as a stack of books, that may be prone to collapse or toppling. -
Page 21: Connecting The Drive
Connecting the Drive Refer to the illustration below when following the instruc- tions on the next page. Power Port AC Adapter To AC outlet USB 2.0/1.1 port On-O Switch USB Cable To computer or USB hub... - Page 22 If your Drive is equipped with multiple interfaces (e.g. UsB 2.0 and esata) never use more than one interface at a time. Doing so may damage the Drive, damage your computer, and void the warranty. Step 1: Connect the AC adpater: 1.
- Page 23 If using eSATA… The eSATA cable has eSATA (also called "SATA II") connectors at both ends. The connectors are keyed, so they will only plug in one way. Be sure to correctly insert the connectors, or you may damage the Drive and void the warranty. 1.
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Page 24: Re-Naming Your Drive
Re-naming your Drive This section shows you how to change a volume label (ie name) of a formatted volume/drive. If you wish to re-format the Drive go to "Formatting the opportunity to assign a volume label during the formatting setup process. Windows users: 1. -
Page 25: Using Your Acomdata Drive
Using your AcomData Drive... -
Page 26: How To Unmount And Turn Off The Drive
How to unmount and turn off the Drive When a hard drive is 'mounted' to a computer, that means the computer has established a communications link with it. When you unmount the drive, the communications link is severed and the computer can no longer access it—even if the drive is still powered on. -
Page 27: Mac Users
Mac users Option 1- From the Desktop: Drag the Drive's icon to the Trash. After the icon disappears from the Desktop you can safely turn off the Drive. Option 2 - From within the Finder: Locate the Drive icon in the Sidebar. Click the eject symbol next to the icon. -
Page 28: Formatting The Drive
Formatting the Drive Your AcomData Drive was formatted at the factory… You do NOT need to format the Drive. We recommend that you only re-format the Drive if absolutely necessary. Formatting a hard disk erases all data stored on the disk! Before you re- format or partition your Drive, be sure to save a copy of any files you wish to keep to another storage device. - Page 29 About the most common file systems: • FAT32 is the default file system used on Windows 98SE and Me, and is supported under Windows Vista, XP, 2000 and the Mac OS. Think of FAT32 as the "universal" PC and Mac file system. •...
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Page 30: Choosing A File System
Choosing a file system • If you plan to use the Drive only on Windows Vista, XP or 2000, we recommend formatting the Drive with the NTFS file system. • If you plan to use the Drive only on a Mac, we recommend for- matting the Drive with the Mac OS Extended file system. -
Page 31: Formatting The Drive In Windows Vista, Xp Or 2000
Formatting the Drive in Windows Vista, XP or 2000 1. Disable any anti-virus software you may have running. . Go to My Computer and right-click the Drive's icon. . Select Format… in the pop-up menu. The Format dialog box will appear. -
Page 32: Formatting The Drive In Windows Me Or 98Se
Formatting the Drive in Windows Me or 98SE 1. Disable any anti-virus software you may have running. . Double-click on My Computer. In the My Computer window, right- click the Drive's icon and select Format. In the Format window, verify the capacity; it should be close to the stated capacity of your Drive in megabytes. -
Page 33: Formatting The Drive On A Mac
Formatting the Drive on a Mac 1. Launch Disk Utility in the Applications folder. . The Disk Utility window will open. In the small window on the left, click the Drive's icon. . Click on the Erase tab. In the Erase window you will see a Volume Format pop-up menu and a Name field. -
Page 34: Help & Other Information
Help & other information... -
Page 35: Maintaining Your Drive
Maintaining your Drive Defragmenting and optimizing a hard drive Over time, as more and more files are saved to and erased from a hard drive, your data can become increasingly fragmented. This can affect a hard drive's performance. We recommend using defragmentation and optimization software to maximize storage efficiency and optimize performance. -
Page 36: Cleaning The Drive Case
has been compromised until it’s too late. The most common way computers catch viruses is by downloading and sharing infected files via e-mail and other Internet services. You can protect your data against viruses by using anti-virus soft- ware. These programs are designed to seek out and eradicate or quarantine viruses before they can cause damage. -
Page 37: Frequently Asked Questions
Q: Why doesn’t the Drive have a fan? A: Heat generation can be an issue with some hard drives, which is why they often have big, noisy fans. Your AcomData Drive was engineered to be so efficient at dissipating heat that it does not need a fan. - Page 38 Q: Why is the capacity of my Drive, as shown on my computer, lower than the Drive’s stated capacity? A: The difference is mostly due to the way Windows and Mac operat- ing systems measure storage capacity, as compared to the method used by hard drive manufacturers.
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Page 39: Troubleshooting
Troubleshooting Troubleshooting for Windows users The power will not go on when I turn on the Drive. Make sure your connections are secure. My computer does not recognize the Drive. Make sure all of your connections are secure. If you have an add-on card, make sure it is working properly and update the software/firm- ware. - Page 40 The Drive gives me a “Device cannot start. Code (10).” This is a power issue. Make sure your connections are secure. The other possibility is that the Drive requires service. I don’t see the Drive in My Computer, but it does appear in Device Manager.
- Page 41 FAT file system. If reformatting the Drive and you do not need Mac compatibility, Windows Vista/XP/000 users should use the NTFS files system. After I connected the Drive to my PC, I got the following alert message: “Hi-Speed USB device plugged into non-Hi-Speed USB Hub.”...
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Page 42: Troubleshooting For Mac Users
Troubleshooting for Mac users The power will not go on when I plug in the Drive. Make sure your connections are secure. When I leave my computer idle for a while and come back, the Drive won’t work properly. The most likely cause is that your computer is going to sleep. The immediate solution is to restart your computer. -
Page 43: Obtaining Service
Obtaining service What you need to obtain warranty service: 1) A copy of the bill of sale for your AcomData product; ) A Returned Merchandise Authorization (RMA) number that is assigned to your product by your TSS. An RMA can only be gener- ated if the product has been registered online at www.acomdata. -
Page 44: Contact Acomdata
Contact AcomData Address: 3410 Pomona Blvd., Pomona, CA 91710 Telephone: (909) 348-0680 Fax: (909) 598-8663 Web Site: www.acomdata.com Customer Service: customerservice@acomdata.com Technical Support: techsupport@acomdata.com Pre-Sales Questions: sales@acomdata.com... - Page 45 Notices OPyrightS © 2007. A opyright ll rights reserved meAns electronic mechAnicAl photocopying rADemArkS ll trAdemArks mentioned or AppeAring in this document Are the property of their respective owners hAngeS he mAteriAl in this document is for informAtion only And suBject to chAnge without notice Been mAde in the prepArAtion of this document to Assure its AccurAcy document or from the use of the informAtion contAined herein is Assumed...