Warranty Conditions; Warranty Claims Procedures - SaMASZ KT 261 Operation Manual

11. WARRANTY CONDITIONS

11.1. Warranty claims procedures

1. The manufacturer guarantees the quality and proper function of the mower covered by this
warranty.
2. Faults or malfunctions of the mower which become apparent within a 24 month period of
the date of purchase will be corrected free of charge at the buyer's residence.
3. Any faults or malfunctions should be reported in person, by letter or phone. Repairs will be
performed within 14 days. Warranty repairs are done by the manufacturer or at authorized
service points.
4. Claims for product replacement or returns are accepted and processed by the manufacturer
within 14 days.
5. Following conditions do not qualify for warranty repair:
a) natural wear of parts such as: cutting plates, sliding skids, sidle bushings Pcw,
intersecting axis gears and parts inside the gearboxes, bushings and sliding elements,
joints, knife holder, cutting knives, V-belts, sprockets, conditioner's tines and rollers,
roller conditioner's rubbers, bearings, rubber - metal fenders, safety curtains, tyres,
conveyor's belts, swath guides rubbers, connective elements, etc.
Such repairs can be performed at the cost of the buyer.
b) operating the mower not according to the operating manual or its intended use,
c) operating the mower on stony fields and any resulting conditions,
d) running into an obstacle,
e) lowering the cutterbar to the ground too fast,
f) random events or others for which the guarantor is not responsible.
6. The buyer will be charged a service fee if the manufacturer assesses that the product being
claimed under warranty has no faults or malfunctions confirmed by independent expert.
7. Guarantor has the right to void the product's warranty in the event of:
a) interference with internal parts of the mower, changing its construction or unintended
damages, bending of mower elements, etc.,
b) operating the mower with just one blade on the cutting disc,
c) extensive damage to the mower caused by random event, running into an obstacle or
other for which the guarantor is not responsible,
d) missing required signatures or an attempt to forge them on the warranty card,
e) operating the mower not according with its intended use or operating manual.
8. Executor can cancel a service contract immediately in the event when the User does not fulfill
payment requirements of this contract on time, and the delays of payment exceed 30 days from
required payment date. Canceling of the Service Contract by the executor resulting from the
fault of the User automatically causes voiding of the product warranty.
9. The executor bears no financial responsibility to the User for losses caused by machine
malfunction or breakdown.
ATTENTION:
During your purchase please make sure that the seller carefully fills out
the warranty card including the place and date of purchase and the seal and
signature of the seller. Missing information can cause loss of warranty.
Operating manual
Rear disc mowers with central suspension
- with hydro-pneumatic or spring suspension
- 4 9 -