Troubleshooting - Pentair AUTOTROL 368 Installer Manual

Installer manual Autotrol 368 (604-606) - Troubleshooting
10

Troubleshooting

Err. code
E 1 Program settings have been
corrupted.
E 3 Controller does not detect the
camshaft position and is returning to
the service position.
Camshaft is not turning during "E 3"
display.
Camshaft is turning more than
5 minutes to find Home position.
Issue
Brine tank Loose in brine line connection.
overflow.
Drain line restricted with debris.
Flowing or Debris is preventing #3 or #4 valve
dripping water at disc from closing.
drain or brine line
#3 or #4 valve disc worn.
after
regeneration.
54 / 60
Cause
Cause
Solution
Press any button. If "E 1" does not
clear. Replace the controller.
Wait until the controller returns to the
service position.
Check if the motor is connected.
Verify that the motor wire harness is
connected to the motor and to the
controller module. Verify if the optical
sensor is connected and in place.
Verify if the motor gear has engaged
the camshaft.
If everything is connected, replace
components in this order:
1. Motor Assembly and optical
Sensor.
2. Controller.
Verify if the optical sensor is in place
and connected to wire. Inspect for
debris in the camshaft slots. If the
motor continues to rotate indefinitely,
replace the following components in
this order:
1. Optical Sensor.
2. Control.
Solution
Ensure all brine line connections are
tight.
Clean the drain controller. See
Cleaning and maintenance
[ → Page 45].
Remove debris.
Replace valve discs. See Flappers
cleaning or replacement [
Ref. MKT-IM-007 / D - 09.10.2020
→ Page 50].