Return Authorization; Our Address - Thinklogical VelocityKVM T Series Product Manual

Defect remedy shall be the repair or replacement of the product, provided that the defective product is
returned to the authorized dealer within a year from the date of delivery.
If you wish to return your device, contact the Thinklogical authorized dealer where you purchased the
device, or if you purchased directly, call Thinklogical at 1-800-291-3211 (USA).

5.2.2 Return Authorization

In the event you must return a product to Thinklogical directly:
Contact Customer Support at 1-800-291-3211 or 1-203-647-8700.
Customer Support will ask you to describe the problem and will issue you a Return Merchandise
Authorization number (RMA#).
Pack the device in its original box, if possible, and return it with the RMA# on the box.
Note: DO NOT return a product to Thinklogical without a Return Material Authorization.
Return address for products with Return Material Authorization:
Thinklogical
®
Attn: RMA#
100 Washington Street
Milford, CT 06460 USA
Phone: 1-800-291-3211 (USA only)

Our Address

If you have an issue with a product, have product questions or need technical assistance with any of
your Thinklogical equipment, please call us at 1-800-291-3211 (USA only) or 1-203-647-8700 and let us
help. If you‟d like to write us, our mailing address is:
Thinklogical
®
100 Washington Street
Milford, CT 06460 USA
T-4200 Chassis, Rev. A
LLC
LLC
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®
September 2011