Credit Voidreturn - PAX S300 User Manual

S300_USER MANUAL V2.1

Credit VoidReturn

A Return transaction processed in error can only be voided if the Return has not yet been batched out. A
VoidReturn nullifies a Return that was previously performed in the same batch.
1. The restaurant initiates the VoidReturn transaction using the ECR.
2. Card holder inserts, taps, or swipes card or device.
3. Restaurant is asked to input the transaction number.
4. Card holder reviews the transaction details and accepts the transaction, the system prompts for
a signature. (If the card holder cancels, the terminal returns to the idle screen.)
5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature
field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept.
Non Android Support: support@pax.us
Android and PAXSTORE Support:
paxstore.support@pax.us
(877) 859-0099
www.pax.us
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