Credit Forceauth - PAX S300 User Manual

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Credit ForceAuth

When an authorization has previously been obtained via an auth transaction or through voice
authorization, a forceauth can be performed to complete the transaction and receive payment. Before
running the forceauth transaction, the restaurant must contact their host provider and obtain an
authorization number for the transaction. Also, if the restaurant tries to batch out and there is a
transaction that has been authorized but did not have a postauth ran on it, that transaction can be
forced as well.
1. The restaurant initiates the credit forceauth transaction using the ECR.
2. The restaurant contacts their host for an authorization number for that transaction.
3. Card holder inserts, taps, or swipes card or device and the restaurant is prompted to input the
authorization number. The card holder is prompted to Accept or Cancel the Return.
4. The card holder accepts the transaction, the system prompts for a signature. (If the card holder
cancels, the terminal returns to the idle screen.)
5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature
field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept.
20181024_v2.10
S300_USER MANUAL V2.1
62
Non Android Support:
Android and PAXSTORE Support:
support@pax.us
paxstore.support@pax.us
(877) 859-0099
www.pax.us

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