Credit Return - PAX S300 User Manual

Credit Return

This section describes a credit return. A credit return is a refund to the card holder. A return issues
credit to the customer's credit card. If the transaction has not already been settled, the restaurant
should perform a void transaction.
1. The restaurant initiates the credit return transaction using the ECR.
2. Card holder inserts, taps, or swipes card or device and the merchant is prompted to input a
reference number.
3. The card holder is prompted to Accept or Cancel the Return.
4. The card holder accepts the transaction, the system prompts for a signature. (If the card holder
cancels, the terminal returns to the idle screen.)
5. The card holder signs in the signature area and has the option to Accept, Clear (clears signature
field), or Cancel the signature prompt. In this case, the card holder signs and presses Accept.
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