Troubleshooting - 3Com HomeConnect 3CP3617B User Manual

3com homeconnect 3cp3617b modems: user guide
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Troubleshooting

Introduction
Using your Modem
Connecting to your
Internet Provider
Uninstall your Modem
Troubleshooting
Glossary
Technical Support
Install Instant Update
http://rcgdsl/pci/pci_online-guide/html/trouble.htm [11/17/2000 3:38:35 PM]
Troubleshooting
If the HomeConnect ADSL Modem is not operating properly, select from the
following list of possible problems:
Quick View is not running, or Quick View is showing a red light which indicates the
DSL connection is not up
I can't connect to my Internet Service Provider (ISP) or I am receiving Dial-Up
Networking errors
I am unable to connect to or display web pages, or they seem to be loading extremely
slow
I can't install the software for my Internet Service Provider (ISP), or their software
can't find the modem

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