3Com HomeConnect 3CP3617B User Manual page 37

Dial-Up Networking Errors
http://rcgdsl/pci/pci_online-guide/html/dunerr.htm (2 of 3) [11/17/2000 3:38:38 PM]
the Quick View
Error 645:
This error message may also be displayed under the following circumstances.
1. The Username and/or Password you entered is not the one for the Computer you
are dialing.
2. Check if Require data encryption is checked in the Server Types property screen
for the Dial-up connection. If it is, uncheck it and try the call again. The
computer you are dialing may not support sending and receiving encrypted data.
Error 650:
This error message may also be displayed under the following circumstances.
1. Your VPI and/or VCI value may be incorrect. Please verify and change them if
necessary.
2. The computer you are dialing or your ISP connection is currently down. Check
with your Service Provider.
3. You are using the PPP over ATM version ADSL Modem Software, and you
should be using the Ethernet (Bridge/PPP over Ethernet) or Ethernet (Routed)
version. Check with your Service Provider to verify you are using the correct
software. If you are using the wrong software, uninstall the current modem
software and reinstall the correct software.
Error 691:
This error message may also be displayed under the following circumstances.
1. The Username and/or Password you entered is not correct for the connection
you are dialing to.
2. You may be trying to make a second
so, please verify that each connection is using a separate Line. That is, one
connection should be using 3Com PCIA DSL Line 0 and the other should be
using 3Com PCIA DSL Line 1. This can be verified under the General property
screen for the Dial-up connection.
Windows NT
Error 692:
This error message may also be displayed under the following circumstances.
1. Your physical connection to the DSL line is down. This can be verified by using
the Quick View
Error 718:
This error message may also be displayed under the following circumstances.
1. Your VPI and/or VCI value may be incorrect. Please verify and change them if
necessary.
2. The computer you are dialing to (typically your Internet Service Provider
connection) is currently down. Check with your Service Provider to verify you
are dialing to a live connection.
application.
Dial-Up connection
application.
with your Modem. If