KaVo ORTHOPANTOMOGRAPH OP 3D Pro Service Manual page 162

7 Error codes and troubleshooting
154
Head support is in wrong position
The head support position is not valid for the select-
CAUSE A
ed imaging program.
Lift the head support to the upmost position.
SOLUTION A
The head support position detection is not detected
CAUSE B
correctly.
Check that the position detection micro switch is
SOLUTION B
activated / deactivated properly when the head
support is lifted / lowered. Check the cable between
the micro switch and EG200/JG202. Check the se-
rial data line between EG200/JG205 and R3210/
J3213. Replace micro switch, cables or EG200 if
needed.
Image processing error notifications
The image was not transferred to the PC correctly,
CAUSE A
or processing failed.
If the current exam was closed, open a new exam
SOLUTION A
for the same patient in the image acquisition work-
station. Press the "Retrieve last image" button in
the GUI to have the image re-transferred.
All needed calibrations are not yet done
One or more calibrations must be completed before
CAUSE A
imaging is allowed for all modalities.
Switch to the service / quality assurance view in the
SOLUTION A
GUI to find out which calibration is not done. Com-
plete all calibrations marked as not done.
The sensor was moved from its correct position
The sensor was moved (rotated) out of position
CAUSE A
during exposure.
<ID, KAVO, GDX only>