3Com IntelliJack NJ225 User Manual

3Com IntelliJack NJ225 User Manual

3com intellijack nj225: user guide
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User Guide

3Com IntelliJack Switch NJ225/NJ225FX
http://www.3com.com/
http://esupport.3com.com
Published April 2004
User Guide version 2.1

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Summary of Contents for 3Com IntelliJack NJ225

  • Page 1: User Guide

    User Guide 3Com IntelliJack Switch NJ225/NJ225FX http://www.3com.com/ http://esupport.3com.com Published April 2004 User Guide version 2.1...
  • Page 2 U.S.A. Copyright © 2003 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.
  • Page 3: Table Of Contents

    ONTENTS NJ225 NSTALLING THE About the NJ225 ..............2 Before You Begin.
  • Page 4 SNMP Settings Tab ..............46 Advanced Settings Tab .
  • Page 5 NSTALLING THE The 3Com IntelliJack is a 4-port, managed Ethernet switch that fits into any standard electrical wall outlet or data port opening. It brings switching capabilities to any single port on an Ethernet network by allowing you to connect up to four networking devices, such as computer, printers, and Voice Over IP (VoIP) telephones to the network via one Ethernet port.
  • Page 6: About The Nj225

    Local power supply Local power supply cable strain relief. cable strain relief Power socket The NJ225 can be powered from a local power supply (available for purchase from 3Com). This is required if your network does not support Power Over Ethernet (PoE).
  • Page 7: Before You Begin

    • Thread forming screws for mounting into plastic: • Machine screws for mounting into metal: Obtaining Optional The switch works with the following optional components, all of which are Components for the available from 3Com. Order online at www.3com.com or by calling NJ225 1-877-949-3266. Component Ethernet...
  • Page 8 Power Over Ethernet. For powering over Ethernet a NBX VoIP telephone that uses Capacitive Power Discovery Process by an IEEE 802.3af compliant PSE. 3CNJMP-EXT IntelliJack NJ225 10mm extension ring 3CNJMP-SPR IntelliJack NJ225 trim ring spacer 3C Number(s) 3CNJPSE 3CNJPSL 3CNJVOIP-NBX...
  • Page 9 Description: IntelliJack NJ225 UK-style double gang mounting plate Mounting plate that enables an IntelliJack NJ225 to be installed in a BSI-compliant double-gang UK style wallbox, such as found in the UK and other countries. Obtaining Optional Components for the NJ225...
  • Page 10: Installing The Nj225

    3Com Part Number: 3CNJMP-FR Description: IntelliJack NJ225 French-style raceway (goulotte) mounting plate Mounting plate that enables the installation of an NJ225 IntelliJack in a French-style raceway (locally called “goulotte”). conform to BSI standard BS 4664. Installation into openings not conforming to...
  • Page 11 However, some after-market faceplates stand out from the wall and do not provide a secure mounting surface for the IntelliJack. In such cases, it is recommended to place the 3Com spacer between the IntelliJack and the after-market face plate.
  • Page 12 NOTE: For a list of power supplies that support the IntelliJack, go to www.3com.com. CAUTION: Use only a power supply that is provided or approved by 3Com for use with this IntelliJack. Failure to do so may result in damage to the IntelliJack, or may result in a hazardous situation or personal injury.
  • Page 13 Connect the network second data/voice/power cable (if available) to the IntelliJack black cable, as shown in the following illustration. NOTE: The black cable can also be connected to an Ethernet multi-port midspan power supply and will power an IEEE 802.3af device connected to the pass-through port on the IntelliJack, but it will not provide power to the IntelliJack.
  • Page 14 5 Secure the local power supply and cable to the wall. 6 Plug the local power supply into the power source. CAUTION: Use only a power supply that is provided or approved by 3Com for use with this IntelliJack. Failure to do so may result in damage to the IntelliJack,...
  • Page 15 IntelliJack. In such cases it is recommended to place the 3Com spacer between the IntelliJack and the after-market face plate. For more information on the different mounting plates and spacers, see page 4.
  • Page 16 1: I HAPTER NSTALLING THE NTELLI Connecting Devices to Once the power source and the data source have been verified in good working the NJ225 order and the IntelliJack has been installed and mounted, connect your networking devices (such as computers, printers, IP phones, cameras, etc.) to the IntelliJack.
  • Page 17: Checking The Leds

    Checking the LEDs You can verify the NJ225 installation by checking the LEDs. Description On—the IntelliJack is connected to the network and a link has been established. Off—there is no connection to the network. (LAN) On—the IntelliJack is receiving power (local or via the network). When you first connect power to the IntelliJack, there is a delay of approximately 5 seconds.
  • Page 18: About The Nj225Fx

    NTELLI About the NJ225FX The 3Com IntelliJack NJ225FX is similar to the NJ225, except that it has a fiber uplink to the network. It ships with and can be managed by the same software that the NJ225 uses. The main differences are that the LAN port cannot be configured, there is no additional pass-through port and the NJ225FX cannot be powered via Power over Ethernet (PoE).
  • Page 19: Before You Begin

    • Two pairs of screws • Compact disc containing Obtaining Optional The switch works with the following optional components, all of which are Components available from 3Com. Order online at www.3com.com or by calling 1-877-949-3266. Component Local power supply NBX Phone...
  • Page 20 The unit may be damaged otherwise. 2 Directly via DC power: For DC power, a 3Com local power supply (3CNJPSL sold separately), can be plugged directly into the 225FX. The DC power supply can plug directly into a standard power outlet.
  • Page 21 Raceways Instructions for Tehalit BR70130 and BRN70110/1 (may work with other designs): 1 Attach clamp assembly to the raceway. 2 Place 225FX into the trim ring. 3 Prepare the AC or DC power supply. If using AC, screw the power wires into the green connector.
  • Page 22 1: I HAPTER NSTALLING THE NTELLI Instructions for Tehalit BRSN70170/1 (may work with other designs): 1 Snap plastic mounting box into raceway. 2 Repeat steps 2 through 6 as above. Floor Boxes...
  • Page 23: Checking The Leds

    Instructions for Ackerman GB2 or GB3 floor boxes. 1 Mount 225FX into supplied floor box trim ring using supplied screws 2 Prepare the AC or DC power supply. If using AC, screw the power wires into the green connector. If using DC, plug the cord into a power outlet. Connect AC or DC power to unit.
  • Page 24 1: I HAPTER NSTALLING THE NTELLI...
  • Page 25: Installing The Configuration Managers

    Once you have installed the NJ225 hardware, you need to configure it for use on your particular network. To configure the NJ225, install the Local and Central Configuration managers. System Requirements The machine you install the software on should meet the following requirements: •...
  • Page 26 2: I HAPTER NSTALLING THE ONFIGURATION 2 If your computer is configured to Auto-Play CDs, the installation will start automatically. If not, double-click the setup.exe icon on the CD, and you will see this window: 3 Click Next to continue. ANAGERS...
  • Page 27 Installing the Local and Central Configuration Managers 4 Carefully read the license agreement. If you agree, click “Yes, I accept” and Next to continue. 5 The installation will present Readme Information. This is also found in the Readme.txt file on the installation CD. Please read the information and click Next to continue.
  • Page 28 2: I HAPTER NSTALLING THE ONFIGURATION 6 Enter your user and organization names. You can also specify whether you want the management programs to be available to just you or to anyone that may use the computer you’re installing these applications on. Select the option you prefer and click Next.
  • Page 29 Installing the Local and Central Configuration Managers 7 The program files will be installed in the directory C:\Program Files\3Com\IntelliJack. If you want to change the location of the installation, click Change. Otherwise click Next to accept the default location and continue.
  • Page 30 2: I HAPTER NSTALLING THE ONFIGURATION 8 Select a typical or custom setup and click Next. The Typical installation will install both the Local Configuration Manager and the Central Configuration Manager on your system. The Custom installation option lets you install just one of the programs if you wish.
  • Page 31: Installing The Web Configuration Manager On A Windows 2000 Machine

    Local Configuration Manager and one for the Central Configuration Manager. You can also launch the programs from a program group you can access from the Start menu. The program group folder is labeled 3Com IntelliJack and can be found under the Programs menu.
  • Page 32 HAPTER NSTALLING THE ONFIGURATION To install the 3Com IntelliJack Web Configuration Manager on a Windows 2000 computer, follow these steps: 1 If your machine does not have the Java Development Kit (JDK) installed, download the installation program from Sun’s Web site and install the latest version of JDK version 1.4.
  • Page 33 Installing the Web Configuration Manager Now that your server is configured, you can use the Web Configuration Manager from any Web-enabled machine. To do so: 8 Open up your Internet Explorer or Netscape browser and point it to the following URL: http://<Your_Server_IP_Address>:8080/3ComIntelliJack/main/index.jsp...
  • Page 34 2: I HAPTER NSTALLING THE ONFIGURATION ANAGERS...
  • Page 35: Sing The Local Configuration Manager

    Initializing the Once you have installed the NJ225 hardware on your network and the Local IntelliJack Configuration Manager software on your computer, you need to perform an initial configuration of the IntelliJack. 1 The first step is to connect your computer to the NJ225 that you are installing. Attach an Ethernet cable from a computer running the Local Configuration Manager software to any one of the four personal area network (PAN) ports on the front of the NJ225.
  • Page 36 3: U HAPTER SING THE OCAL ONFIGURATION If you are not connected to any IntelliJacks, the MAC address field will display the message Not Connected. If the Not Connected message appears, check your connection to the IntelliJack and click the Query button. 4 Make sure the General tab is selected.
  • Page 37: Setting Advanced Options

    Make sure you remember the new password you set. If you forget the new password, you will not be able to perform any other configuration tasks unless you send the device back to 3Com. Setting Advanced Options...
  • Page 38 3: U HAPTER SING THE OCAL ONFIGURATION ANAGER...
  • Page 39: Sing The Central Configuration Manager

    You should use the Local Configuration Manager to initialize each of the IntelliJacks installed on your network. Once you have completed that step, you can manage all of them with the Central Configuration Manager. Install this program on any computer on your network you want to use as a central management console (See chapter 2, “Installing the Configuration Managers”...
  • Page 40 4: U HAPTER SING THE ENTRAL 1 Open the Central Configuration Manager by double-clicking on the IJ Cent Config Mgr desktop icon. When it launches, you will see a window similar to this one: 2 Select Discovery from the Devices menu or click the Discover button on the toolbar.
  • Page 41 3 You can discover new devices based on a specific subnet or on a specific range of IP addresses. a To discover devices by subnet, select that option on the screen. Click the Add button to add a new subnet to the discovery list. The following box will appear: Fill in the Subnet and Mask fields and click OK.
  • Page 42 4: U HAPTER SING THE ENTRAL ONFIGURATION ANAGER You can view discovered devices many ways. On the left side of the toolbar, you can see a drop down box with options for either Subnet, Firmware Ver, or Group Name. The option you select in this box determines how the views are displayed in the left pane of the window.
  • Page 43: Viewing Device Properties

    Viewing Device Once the database is populated with IntelliJacks on your network, you can begin Properties to manage those devices. The main window of the Central Configuration Manager shows a list of devices in the current database with the information retrieved during the discovery process.
  • Page 44: General Tab

    4: U HAPTER SING THE ENTRAL 2 Select Property from the Devices menu or from the toolbar. You can also open this window by right-clicking your mouse and selecting Property. General Tab 3 With the General tab selected, you can view and edit information about the device such as the IP address, subnet mask, default gateway, and whether it uses a static IP address or gets its address from a DHCP server.
  • Page 45: Product Information

    Viewing Device Properties You can double-click on any of the ports to find out more information or configure that particular port. Click OK to save your changes or Cancel to discard them. Product Information 6 Under the Product Information box, you can see the current firmware version of the IntelliJack, the Product Name, and the Serial Number.
  • Page 46: Hardware Settings Tab

    4: U HAPTER SING THE ENTRAL Hardware Settings Tab 7 Click on the Hardware Settings tab to view status information about the switch. Several fields in this window can be edited, a few cannot. You can change the values of the fields with drop-down lists: Priority Schedule Policy, LAN Port Egress Mode, LAN Port Ingress Mode, LAN Port Speed/Duplex, Max Frame Size, Counter Mode, and Power Forwarding.
  • Page 47 8 Simply select the value you wish to change from the drop-down list of options. NOTE: You can click Apply at any time to save the changes you have made. But be sure to click Apply after you have finished making all your changes. 9 Click the ATU Table button to make changes to the NJ225’s ATU table.
  • Page 48 4: U HAPTER SING THE ENTRAL ONFIGURATION ANAGER 10 The IntelliJack also lets you manage its VLAN table. To access the VLAN table, click on the Manage VLAN Table button. The screen you see allows you to display all the VIDs that have been assigned to that IntelliJack. You can refresh the list of VIDs or add to it.
  • Page 49: Statistics & Log Tab

    Statistics & Log Tab 11 Click on the Statistics & Log tab. From this view you can see statistics about the number of good or bad packets each port has received and transmitted, based on how you have configured the Counter Mode setting (see step 7 on page 42).
  • Page 50: Snmp Settings Tab

    NOTE: The device log records information regarding watch-dog timer errors or other abnormalities. If, for example, the IntelliJack has unexpectedly rebooted, the event will be recorded in the device log. 3Com Customer Support can use information in the device log to help with troubleshooting. We recommend that you do not attempt to use this log.
  • Page 51: Advanced Settings Tab

    15 To edit a Trap Destination, enter the IP address of your SNMP management console in the field. This eliminates the need to build a Trap Destination Table via a Management Information Database (MIB) browser. Advanced Settings Tab 16 Click on the Advanced Settings tab to see the following window: 17 You can view the Event Alert Level and 802.1X Settings configured for this particular NJ225.
  • Page 52 4: U HAPTER SING THE ENTRAL Different Alert Levels notify you of specific events happening with the IntelliJack. Each level above 0 provides different types of event alerts as described below: Alert Level Level 0: Disable all alert messages Level 1: Allow critical alerts Level 2: Allow standard alerts Level 3: Allow all alerts Next to the Event Alert Level field is a box labeled Receive Alert.
  • Page 53: Changing Device Configuration

    Changing Device Many of the properties that you can view from the Device Property windows can Configuration be changed from the Device Configuration window. Here’s how to use this feature: 1 Select one or more IntelliJacks from the devices list. 2 Select Configuration from the Devices menu or the toolbar, or right click on a device and select Configuration from the pop-up menu.
  • Page 54: General Configuration Tab

    4: U HAPTER SING THE ENTRAL This window has five tabs across the top--General Configuration, Priority & VLAN Configuration, Security Configuration, SNMP Configuration, and Advanced Configuration. Check the box next to any setting you want to change from within these five areas. The bottom of the window has buttons labeled Load and Save.
  • Page 55 transmissions in the Property window because it is unlikely that the IntelliJack will drop any Ethernet Packets. If you believe that the IntelliJack is dropping Ethernet packets, you may want to configure the Counter Mode to count received errors (Rx Errors) and transmission collisions (Tx Collisions).
  • Page 56: Priority & Vlan Configuration Tab

    4: U HAPTER SING THE ENTRAL Priority & VLAN Configuration 11 Click the Priority & VLAN Configuration tab along the top of the Device Configuration window to view these settings: Port Based Settings 12 To change the Port Based Settings, first select the Port’s tab you want to make the changes to.
  • Page 57: Other Vlan Settings

    14 The default setting for the Default Priority Level is 802.1p Priority 0 or 1. You can change this setting to Priority 2 or 3, Priority 4 or 5, or Priority 6 or 7. The IntelliJack has four traffic queues with two priorities per queue. The lowest numbers (0 and 1) have the lowest priority.
  • Page 58 4: U HAPTER SING THE ENTRAL In a strict priority scheme (the setting’s other option), all highest priority traffic will be removed from the buffer. After it is removed, the next priority traffic type would be removed, and so on. This ensures that the most important or time critical data is passed first, but it could potentially slow traffic from other ports.
  • Page 59: Security Configuration Tab

    Make sure you remember the new password you set. If you forget the new password, you will not be able to perform any other configuration tasks unless you send the device back to 3Com. 802.1X 23 To change 802.1X settings for a specific port, select that port’s tab and make the changes by clicking the box and selecting an option from the drop list.
  • Page 60 802.1X with IP Phone is a special case of 802.1X secure mode. In this mode, when a 3Com IP phone is connected to the IntelliJack, the phone’s MAC address will be locked into the ATU automatically. Therefore, packets sent from the phone can pass through by default without further authentication.
  • Page 61 26 To use 802.1X, you must select a RADIUS server to act as authenticator to devices connected to the NJ225. To select a Primary or Secondary RADIUS server, click the box and the Configure button. This will open a separate window. In this box you can Enable or Disable the server, enter the server’s IP address and the Shared Secret.
  • Page 62: Snmp Configuration Tab

    4: U HAPTER SING THE ENTRAL SNMP Configuration 28 Click the SNMP Configuration tab to change the SNMP settings of the NJ225. 29 You can either Enable or Disable the “Set” operation of the IntelliJack. 30 Configure the “Get” and “Set” Community Strings for SNMP management operations.
  • Page 63: Advanced Configuration Tab

    • An Auth Fail Trap indicates a wrong Community name in the SNMP • Vendor Specific Traps indicate 802.1X User Login, 802.1X User Logout, and 32 You can Set Trap Destination by entering the IP address of your SNMP management console. This eliminates the need to build a Trap Destination Table via a Management Information Database (MIB) browser.
  • Page 64 4: U HAPTER SING THE ENTRAL an alert at each level will be shown in the text field below the Event Alert Level. You can change the Alert Level if you want to be notified of specific events happening with the IntelliJack. Each level above 0 provides different types of event alerts as described below: Alert Level Level 0: Disable all alert messages...
  • Page 65: Restoring To Base Configurations

    With Data Rate Control settings, you can reduce the network traffic speed on the IntelliJack to as little as 128 Kbps. This can be useful if the machine is in a public area where you only want to provide a minimum speed connection. Even though there are only eight rate limiting choices in the pull-down menu, you can actually increase the number of options you have by setting the Priority Levels on the Priority and VLAN Configuration tab.
  • Page 66 4: U HAPTER SING THE ENTRAL Global Setting Power Forward Local Configuration SNMP SET SNMP Traps Event Alert ATU Table VTU Table All RADIUS settings 802.1X Supplicant Status 802.1X Supplicant User Name and Password Port Setting State Link Flow Control MDI[X] Multicast Limit Priority Lookup...
  • Page 67 43 When you are finished entering the configuration changes to your IntelliJack, click the OK button and a Configuration Progress dialog box will appear. If you don’t want to apply the changes you made, click Exit to discard those changes and exit the window.
  • Page 68: Finding Computers Connected To Intellijacks

    4: U HAPTER SING THE ENTRAL The Restore operation lets you recover configurations you saved with Backup. When you initiate a Restore, you will be asked for the Secret Key you established with the Backup operation. Finding Computers Occasionally you may need to find out which IntelliJack a networked device, such Connected to NJ225 as a PC, is connected to.
  • Page 69: Upgrading The Nj225 Firmware

    Upgrading the NJ225 You can upgrade the firmware on your NJ225s over the network from the Central Firmware Configuration Manager. To do so, follow these steps: 1 Select one or more IntelliJacks you want to upgrade. You can select groups of IntelliJacks using one of the grouping options available to you in the drop-down list at the top left corner of the main window.
  • Page 70 4: U HAPTER SING THE ENTRAL 5 Select the time to perform the upgrade. You can either send the update file immediately or select a specific time and date to send the file. You may, for example, want to perform an upgrade during off hours such as a weekend. 6 Click Next and a window like this will appear: 7 Review the list of IntelliJacks you want to upgrade.
  • Page 71 Upgrading the NJ225 Firmware 8 Type your password in the Password field, then click Finish. The Upgrade Progress dialog box will appear.
  • Page 72: Viewing Log Files

    4: U HAPTER SING THE ENTRAL Viewing Log Files The Central Configuration Manager creates a log file with details of the firmware upgrades, configuration operations, and alert messages from the IntelliJack. This file is in the Central Configurator\Log subdirectory under the directory where you installed the IntelliJack configuration software.
  • Page 73: Viewing And Canceling Scheduled Firmware Upgrades

    Viewing and Canceling You can select a time and date to send an upgraded firmware image to the Scheduled Firmware IntelliJacks in your network. To view and make changes to the firmware upgrades Upgrades you have scheduled, follow these steps: 1 Select Manage Schedule from the Tools menu.
  • Page 74 4: U HAPTER SING THE ENTRAL ONFIGURATION ANAGER...
  • Page 75: Troubleshooting The Nj225

    Troubleshooting the NJ225 If you encounter problems with the IntelliJack: Verify the IntelliJack is receiving power by viewing the Power LED (it should be on). If the Power LED is not on, make sure that: Verify the IntelliJack is connected to the network properly by viewing the Link LED (it should be on).
  • Page 76 7 watts. The IntelliJack can only forward up to 7 watts. Unit has detected a problem. Contact 3Com Technical Support. Traffic can pass through, but management will not work. Wrong password has been Confirm correct password and re- entered type.
  • Page 77: Where To Go For Help

    3Com eSupport services are based on accounts that you create or have authorization to access. First time users must apply for a user name and password that provides access to a number of eSupport features including Product Registration, Repair Services, and Service Request.
  • Page 78: Contact Us

    Diagnostic error messages Details about recent configuration changes, if applicable To send a product directly to 3Com for repair, you must first obtain a return authorization number (RMA). Products sent to 3Com, without authorization numbers clearly marked on the outside of the package, will be returned to the sender unopened, at the sender’s expense.
  • Page 79 1800 801 777 New Zealand 0800 446 398 Pakistan +61 2 9937 5083 You can also obtain support in this region using the following e-mail, apr_technical_support@3com.com Or request a repair + 65 543 6348 authorization number (RMA) by fax using this number:...
  • Page 80 Curacao Ecuador Dominican Republic North America Telephone Technical Support and Repair 1 800 988 2112 Guatemala 0 810 444 3COM Haiti 1 800 998 2112 Honduras 1 800 998 2112 Jamaica 1 800 998 2112 Martinique 52 5 201 0010...
  • Page 81: Product Specifications

    Product Specifications Hardware Power consumption Network Interface 10 Mbps Ethernet 10BASE-T 100 Mbps Ethernet 100BASE-TX Performance Auto-negotiation Power Ratings Input rated Output rated <5 watts without power forwarding Maximum 13 watts with power forwarding (depending on the device drawing power) Ethernet IEEE 802.3 industry standard for a 10 Mbps baseband CSMA/CD local area network Ethernet IEEE 802.3u industry standard for a 100 Mbps baseband...
  • Page 82 Product Specifications MIB Support 3Com Proprietary MIBs Standard Traps Proprietary Traps Environment Operating temperature Storage temperature Operating humidity Storage humidity Operating Altitude Storage Altitude Standards Conformance IEEE802.3 10BASE-T, 100BASE-TX and auto-negotiation Power Over Ethernet (Capacitive Power Discovery Process and IEEE 802.3af) Power forwarding (IEEE802.3af;...
  • Page 83 Power forwarding Power forwarding Port number 1 can be used with any standard networking device as well as to power a device such as a VoIP telephone on a network that uses IEEE 802.3af-compatible Power Over Ethernet. RMON Counters InUnicasts Total valid frames received with a unicast Destination Address.
  • Page 84 Product Specifications InDiscards InFiltered OutUnicasts OutBroadcasts OutPause OutMulticasts OutFCSErr OutGoodOctets Out64Octets Out127Octets Out255Octets Out511Octets Out1023Octets OutMaxOctets Collisions Late Excessive Multiple Total valid frames received that are discarded due to lack of buffer space. This includes frames discarded at ingress as well as those dropped due to priority and congestion considerations at the output queues.
  • Page 85 Single Total number of successfully transmitted frames that experienced exactly one collision. Deferred Total number of successfully transmitted frames that are delayed because the medium is busy during the first attempt.
  • Page 86 Product Specifications...
  • Page 87 (not transferable to a subsequent end user). FOR NON-US CUSTOMERS: Where a limited lifetime warranty is not permitted by local law, a 10 year warranty period shall be given by 3Com. The duration of this warranty shall be modified where necessary to meet any minimum warranty required by law.
  • Page 88 VCCI C APAN OMPLIANCE Translation: This is a Class B product based upon the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may occur, in which case, the user may be required to take corrective actions.

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