3Com SuperStack II 32x Installation Manual

Token ring and frad bridge/router
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http://www.3com.com/
Part No. 09-0848-003
Published May 1997
Installing the
SuperStack
Token Ring and FRAD
Bridge/Router
Models 32x and 52x
II NETBuilder
®
®

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Summary of Contents for 3Com SuperStack II 32x

  • Page 1 Installing the ® SuperStack Token Ring and FRAD Bridge/Router Models 32x and 52x http://www.3com.com/ Part No. 09-0848-003 Published May 1997 II NETBuilder ® ®...
  • Page 2 3Com Corporation reserves the right to revise this documentation and to make changes in content from 95052-8145 time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change. 3Com Corporation provides this documentation without warranty of any kind, either implied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 Modifications Modifications or changes made to this device, and not approved by 3Com, may void the authority granted by the FCC, or other such agency, to operate this equipment. Shielded Cables Connections between 3Com equipment and other equipment and peripherals must be made using shielded cables in order to maintain compliance with FCC, and other agency, electromagnetic frequency emissions limits.
  • Page 4 CE Notice Marking by the following symbol EMC and Telecom Directives of the European Community. Such marking is indicative that this equipment meets or exceeds the following technical standards: EN 55022 — Limits and methods of measurement of radio interference characteristics of information technology equipment.
  • Page 5: Table Of Contents

    ONTENTS BOUT UIDE Conventions NSTALLING THE ARDWARE Required Equipment Mounting Rack-Mount Kit Installing on a Tabletop Stacking with Brackets Installing in a Rack Cabling the Connectors Cabling the LAN Connector (Models 323, 327, and 52x) Cabling the ISDN Connector (Model 52x) Cabling the Serial Connectors Models 32x (DTE mode) Models 32x (DCE-like mode)
  • Page 6 Connectors and Cables Physical Specifications Removing the Cover Installing Memory Reinstalling the Cover ROUBLESHOOTING Troubleshooting During the Test Phase Troubleshooting During the Load Phase LED Meanings Troubleshooting the Token Ring Connection Console Cables PC Cable Terminal Cable Modem Cable LAN Connectors and Cables UTP Connector and Cable STP Connector and Cable Cabling Standards...
  • Page 7 Ordering German ISDN BRI Services ECHNICAL UPPORT Online Technical Services World Wide Web Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3ComFacts Automated Fax Service 3ComForum on CompuServe Online Service Support from Your Network Supplier...
  • Page 8 viii...
  • Page 9: About This Guide

    This guide includes complete hardware installation and cabling information for your SuperStack 32x or 52x. This guide is for the following audience: If the information in the release notes shipped with your product differs from the information in this guide, follow the release notes. Conventions Table 1 provides a list of notice icons that are used throughout this guide.
  • Page 10 HAPTER BOUT UIDE...
  • Page 11: Installing The Hardware

    (Models 323, 327, 523, and 527 only) Integrated Services Digital Network (ISDN) cable for ISDN connection (Model 52x only) A cable (3Com® part number 3C8101) to connect to a SuperStack II Redundant Power System (RPS). Terminal, PC, or modem and cable...
  • Page 12 1: I HAPTER NSTALLING THE Table 1-1 Equipment Received and Equipment Needed (continued) What you need to For serial connection, provide the following: provide (continued) Channel service unit/digital service unit (CSU/DSU) device or modem if desired Up to three of the following cables: X.21 or V.35 adapter cable UNIVERSAL connector to RS-449/V.36 data communications equipment (DCE) cable UNIVERSAL to RS-232 DCE cable...
  • Page 13: Mounting

    Mounting Mounting You can mount your bridge/router on a tabletop, stack it, or mount it in a rack. Rack-Mount Kit The rack-mount kit contains the following hardware: Four adhesive-backed Two rack-mount brackets Two stacking brackets rubber feet Four M4x8 mm Phillips Six M4x10 mm Phillips flathead panhead screws for use machine screws for use...
  • Page 14: Stacking With Brackets

    1: I HAPTER NSTALLING THE Stacking with The stacking brackets can be used to securely stack several Brackets bridge/routers on a tabletop. Use the stacking brackets and the M4x8 mm panhead stacking screws shown in Figure 1-1. Installing in a Rack To install the bridge/router in a rack, use the rack-mount brackets and the M4x10 mm flathead rack-mount screws shown in Figure 1-1 and follow these steps:...
  • Page 15: Cabling The Connectors

    HSS V.35 3-port module installed, you must use a modem eliminator between the two devices. Be sure the default setting of External for the -PATH CLock parameter is maintained on each device. Contact your 3Com supplier for a list of suggested modem eliminators. Cabling the Connectors ®...
  • Page 16: Cabling The Lan Connector (Models 323, 327, And 52X)

    1: I HAPTER NSTALLING THE Cabling the LAN This section applies to models 323, 327, and 52x only. You can use Connector (Models only one type of LAN connector on each bridge/router. The following 323, 327, and 52x) figure shows how to cable a LAN connector. For more information on AUI and 10BASE-T cables, refer to Chapter 2.
  • Page 17: Cabling The Serial Connectors

    The cables you use determine the serial connector function. Table 1-2 lists the types of devices available for serial connections, cable options for connection to each device, and if the cable is sold by 3Com. Cables used for IBM cluster controller connectivity (DCE-like mode) are referred to as direct connect cables.
  • Page 18: Models 32X (Dte Mode)

    1: I HAPTER NSTALLING THE The following figures show how to cable the serial connectors. Models 32x (DTE mode) V.35 DCE cable Models 32x (DCE-like mode) V.35 direct connect cable ARDWARE SERIAL V.35 (A) UNIVERSAL (B) RS-232 DCE cable V.35 adapter X.21 adapter RS-449/V.36 DCE or RS-232 DCE cables...
  • Page 19: Models 52X (Dte Mode)

    Models 52x (DTE mode) ISDN Line Link UNIVERSAL (B) Connect Line Fault Error V.35 adapter X.21 adapter RS-449/V.36 DCE or RS-232 DCE cables Models 52x (DCE-like mode) ISDN Line Link UNIVERSAL (B) Connect Line Fault Error IBM cluster controller V.35 direct connect RS-449/V.36 direct connect or RS-232 direct connect cables Cabling the Connectors...
  • Page 20: Attaching A Redundant Power System

    Redundant Power System (RPS). You will need to order the connecting System cable (part number 3C8101) from 3Com. The following figure shows where to attach this cable. For full power supply redundancy, attach one end of the RPS cable to the rear panel on the bridge/router and the other end to the RPS.
  • Page 21: Connecting A Pc, Terminal, Or Modem

    Connecting a PC, Connect a PC running a terminal emulation program, a terminal, or a Terminal, or modem to the Console port on the SuperStack II bridge/router to Modem configure the bridge/router software and review startup and system operation messages. To connect a PC, terminal, or modem to the DPE module, follow these steps: 1 Obtain a cable to connect the console to the Console port on the...
  • Page 22: Shutting Down

    1-12 1: I HAPTER NSTALLING THE ARDWARE Shutting Down If your SuperStack II system is not connected to an RPS, turn off the power by pressing the off (0) side of the power switch on the back panel. If your system is connected to an RPS, turn off the power by unplugging the RPS cable from the system and then pressing the off (0) side of the power switch.
  • Page 23: Overview

    This chapter provides an overview of the SuperStack II NETBuilder bridge/router, including information on: Model Features Table 2-1 lists each SuperStack II NETBuilder model along with memory, port, and upgrade information. Table 2-1 SuperStack II NETBuilder Model Features Flash Model Memory DRAM LAN Ports...
  • Page 24 16Mb Active Fault 16Mb V.35 connector Active connector connector Fault LEDs Line ISDN Line Link 16Mb Connect Active Line Fault Fault Error connector Line Link 16Mb connector Error Connect Active connector Fault Fault LEDs (B1 and B2) LEDs Model 32x SERIAL V.35 (A) UNIVERSAL (B)
  • Page 25: Leds

    100-240VAC, 50/60HZ, 1.0-0.5A 04BA1F WAN-A ADDR: 04BA20 WAN-B 250V, F2A 04BA21 WAN-C FOR CONTINUED PROTECTION AGAINST FIRE HAZARD REPLACE FUSE ONY WITH SAME TYPE AND RATING 07/31/95 20-0261-000 3COM CORP. SANTA CLARA, CA. MADE IN USA Product information label LEDs...
  • Page 26: Pc Cable

    2: O HAPTER VERVIEW PC Cable Figure 2-3 shows the pinouts for a 9-pin female to 9-pin female PC cable. A null modem-type cable may be used. Figure 2-3 9-pin to 9-pin PC Cable (Null Modem-Type) To Console port 9-pin female connector Name Abbr Pin Receive Data...
  • Page 27: Terminal Cable

    Terminal Cable Figure 2-4 shows the pinouts for a 9-pin female to 25-pin terminal cable. A null modem-type cable may be used. To Console port 9-pin female connector Name Receive Data Transmit Data Carrier Detect Clear to Send Request to Send Signal Ground Data Terminal Ready Data Set Ready...
  • Page 28: Modem Cable

    2: O HAPTER VERVIEW Modem Cable Figure 2-5 shows the pinouts for a 9-pin female to 25-pin male modem cable. A straight-through-type cable may be used. Figure 2-5 9-pin to 25-pin Modem Cable (Straight-Through-Type) LAN Connectors and The bridge/router has two token ring connectors. Only one connector Cables can be used at one time.
  • Page 29: Stp Connector And Cable

    Table 2-2 UTP Cable Types, MAUs, and Emissions Compliance MAUs Cable Type Passive † 100 ohm: Category 3 Category 4 Category 5 Shielded 100 ohm: † Category 3 Category 4 Category 5 * Shielding of all cable types should be terminated 360 degrees at the cable plug. †...
  • Page 30: Cabling Standards

    Pinout (STP) Pin 3 Pins 2, 4, 7, 8 3Com does not guarantee compatibility with external devices that use the auxiliary power pins of the STP connector. Consult the manufacturer of external devices to ensure compliance with the maximum current allowed and to ensure the device does not compromise STP token ring signalling.
  • Page 31: Serial Cables

    Serial Clock Receive (A) Serial clock Transmit External (B) Serial Clock Receive (B) Serial Clock Transmit (A) Serial Clock Transmit (B) Figure 2-6 V.35 Straight-Through Cable 3Com does not sell this cable. To DCE V.35 male connector Pin Abbr RLSD RLSD...
  • Page 32: To V.35 Direct Connect Cable (32X)

    TXC-A (out) TXC-B (out) Transmit Signal Element Timing RXC-A (dce) Receive Signal Element Timing RXC-B (dce) Receive Signal Element Timing Figure 2-7 V.35 to V.35 Direct-Connect Cable 3Com does not sell this cable. Name Shield TXD-A TXD-B RXD-A RXD-B RXC-A RXC-B To V.35 SNA Device...
  • Page 33: Universal To V.35 Adapter Cable

    Remote Loopback Local Loopback New Signal Standby Indicator Figure 2-8 UNIVERSAL to V.35 Adapter Cable You can order this cable from 3Com (part number 3C8035). 9 10 11 12 13 14 15 16 17 18 19 Abbr Name braid Frame Ground...
  • Page 34: Universal To V.35 Direct Connect Cable

    Transmit Clock Transmit Clock Transmit Clock Transmit Clock Figure 2-9 UNIVERSAL to V.35 Direct Connect Cable You can order this cable from 3Com (part number 3C8135). 9 10 11 12 13 14 15 16 17 18 19 Abbr Shield TxD (A)
  • Page 35: Universal To Rs-449/V.36 Dce Cable

    ST (B) Send Common Receive Common Figure 2-10 UNIVERSAL to V.36 Adapter Cable 3Com does not sell this cable. Connectors and Cables To DCE 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37...
  • Page 36: Universal To Rs-449/V.36 Direct Connect Cable

    Receive Common Figure 2-11 UNIVERSAL to RS-449/V.36 Direct-Connect Cable 3Com does not sell this cable. 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37...
  • Page 37: Universal To Rs-232 Dce Cable

    Local Loopback New Signal Signal Ground Figure 2-12 UNIVERSAL to RS-232 DCE Cable You can order this cable from 3Com (part number 3C8023). Connectors and Cables To DCE 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25...
  • Page 38: Universal To Rs-232 Direct Connect Cable

    Request to Send Data Set Ready Data Terminal Ready Figure 2-13 UNIVERSAL to RS-232 Direct-Connect Cable You can order this cable from 3Com (part number 3C8123). 9 10 11 12 13 14 15 16 17 18 19 Name Abbr Shield...
  • Page 39: Rs-232 To Rs-232 Dce Cable

    Transmit Clock (DTE Source) TT (SCTE) Test Mode Figure 2-14 RS-232 Straight-Through Cable 3Com does not sell this cable. To modem/TA or CSU/DSU 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25...
  • Page 40: Rs-232 To Rs-232 Direct Connect Cable

    DTE Ready Receive Clock - DCE Source Transmit Clock - DTE Source Secondary Receive Data Figure 2-15 RS-232 to RS-232 Direct-Connect Cable You can order this cable from 3Com (part number 3C8132). 9 10 11 12 13 Abbr Chas. GND RxC(SCR)
  • Page 41: Universal To X.21 Adapter Cable

    UNIVERSAL to X.21 Adapter Cable If you want to connect any of the SuperStack II bridge/routers documented in this guide to an X.21 DCE device, cable the connector marked UNIVERSAL using an X.21 adapter cable. Figure 2-16 shows the pin assignments of the X.21 adapter cable. To Universal port on bridge/router 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37...
  • Page 42: Isdn Cable (Model 52X )

    When constructing your own X.21 adapter cables, the required cable type is equivalent to Belden part number 9839. Cable length is limited to CCITT standard V.11 Appendix I.2. You can order the X.21 adapter cable from 3Com (part number 3C8021). X.21 European Connector Compliances. For installations where compliance to the European standard NET 1 is required, use an X.21...
  • Page 43: Physical Specifications

    Physical Table 2-7 provides the environmental requirements of model 32x and 52x bridge/routers. Specifications Table 2-7 Environmental Requirements for Model 32x and 52x Bridge/Routers Parameter Temperature Altitude Relative Humidity Minimum Requirement Operating Nonoperating -40 C Operating 15,000 ft Nonoperating 40,000 ft Operating 10% noncondensing Nonoperating...
  • Page 44 2-22 2: O HAPTER VERVIEW...
  • Page 45: Upgrading Memory

    The following memory upgrades are available from 3Com for your bridge/router: Complete the following sections to install flash memory or DRAM in your SuperStack II bridge/router. CAUTION: If you install the flash memory upgrade and then remove it from your system after startup, you will need to reload the system software using the procedures described in the software guide.
  • Page 46: Installing Memory

    3: U HAPTER PGRADING CAUTION: Make sure you do not accidentally alter the dip switch settings when you remove the cover. Installing Memory To install the flash memory and/or DRAM SIMM, follow these steps: 1 With the chips facing toward the back of the bridge/router, place the silver connector edge of the SIMM into the appropriate SIMM socket at almost a 90-degree angle.
  • Page 47: Reinstalling The Cover

    WAN-B 250V, F2A 04BA21 WAN-C FOR CONTINUED PROTECTION AGAINST FIRE HAZARD REPLACE FUSE ONY WITH 20-0261-000 SAME TYPE AND RATING 07/31/95 3COM CORP. SANTA CLARA, CA. MADE IN USA Place upgrade sticker in either or both locations Reinstalling the Cover...
  • Page 48 3: U HAPTER PGRADING EMORY...
  • Page 49: Troubleshooting

    SuperStack II NETBuilder Console Status LEDs: (Left to right) is each one on or off? Load LED: is it on constantly, or flashing? Test LED: Is it on or off? ROUBLESHOOTING This chapter describes troubleshooting using the LEDs on the front panel of the system.
  • Page 50: Troubleshooting During The Test Phase

    4: T HAPTER ROUBLESHOOTING Troubleshooting When a problem occurs during the test phase, the Status LEDs light in During the Test a particular pattern. Table 4-1 shows the Status LED pattern, the Phase problem associated with that pattern, and the action to take. Table 4-1 System Self-test Errors Status LEDs Test LED Power/Fault LED Meaning and Action...
  • Page 51: Led Meanings

    Table 4-2 System Software Load Errors (continued) Status LEDs Load LED Power/Fault LED Meaning and Action LED Meanings Table 4-3 provides the meanings for the lit LEDs on a SuperStack II bridge/router. Table 4-3 LED Meanings Associated Model No. Connector 323, 327, Unshielded twisted or 52x...
  • Page 52: Troubleshooting The Token Ring Connection

    4: T HAPTER ROUBLESHOOTING Troubleshooting This section is not applicable to model 320. Table 4-4 summarizes the Token Ring problems that can occur with a token ring connection and what action Connection you can take. Table 4-4 Troubleshooting the Token Ring Connection (Models 327 and 527 only) Symptom The LAN LEDs are doing the following: 16 MB LED is blinking slowly...
  • Page 53 Table 4-4 Troubleshooting the Token Ring Connection (Models 327 and 527 only) (continued) Symptom Path 1 is up, but the system does not appear to be communicating with other network devices. The following error message appears: This is the only station on the ring One of these error messages appears: Possible ring speed...
  • Page 54 4: T HAPTER ROUBLESHOOTING Table 4-4 Troubleshooting the Token Ring Connection (Models 327 and 527 only) (continued) Symptom The MAC address of the system does not appear on the token ring network. If you experience a problem or receive an error message that is not documented in Table 4-4, contact your network supplier.
  • Page 55: Your Isdn Line

    This appendix provides North American (U.S. and Canada) and German provisioning information for the SuperStack II NETBuilder bridge/routers and boundary routers using an Integrated Services Digital Network (ISDN) line with a basic rate interface (BRI). If your ISDN line is not provisioned correctly, you will not be able to use your SuperStack II bridge/router or boundary router to access a remote network.
  • Page 56 SPID number for phone number 1 ______________________________ SPID number for phone number 2 ______________________________ Ask for the following information: ISDN L ISDN Information Sheet 3Com SuperStack II Bridge/Router AT&T 5ESS NI1 AT&T 5ESS Custom Northern Telecom DMS 100 Siemens EWSD ISDN Switch Type.
  • Page 57: North American Switch Provisioning Tables

    Your telephone company gives you the phone number and SPID number after it installs your line. If your telephone company has the IOC for a SuperStack II bridge/router or boundary router, you do not need to complete step 8. 8 Provide provisioning information that corresponds to your ISDN switch using the tables in the following sections.
  • Page 58: At&T 5Ess Switch

    A: P PPENDIX ROVISIONING AT&T 5ESS Switch To order ISDN service for an AT&T 5ESS switch, provide the telephone company with the information in Table A-1. Table A-1 Ordering ISDN Service for an AT&T 5ESS Switch Required Information Line type Line code Interface type Maximum terminals (MAXTERM)
  • Page 59: At&T 5Ess Custom Switch

    AT&T 5ESS Custom To order ISDN service for an AT&T 5ESS custom switch, provide the Switch telephone company with the information in Table A-2. Table A-2 Ordering ISDN Service for an AT&T 5ESS Custom Switch Required Information Line type Line code Interface type Maximum terminals (MAXTERM) Maximum B channels (MAXB CHNL)
  • Page 60: Dms 100 And National Isdn

    A: P PPENDIX ROVISIONING DMS 100 and To order ISDN service for a DMS 100 or National ISDN switch, provide National ISDN the telephone company with the information in Table A-3. Table A-3 Ordering ISDN Service for a DMS 100 Switch Required Information Line type Line code...
  • Page 61: Siemens Ewsd Switch

    Siemens EWSD To order ISDN service for a Siemens EWSD switch, provide the phone Switch company with the information in Table A-3. Table A-4 Ordering ISDN Service for a Siemens EWSD Switch Required Information Line Type Line Code Interface Type Circuit-switched Option Bearer Restriction Option Protocol...
  • Page 62: Nt1S And Power Supplies

    A: P PPENDIX ROVISIONING NT1s and Power North American telephone companies require an NT1 and a power Supplies supply for every ISDN line. Your service provider or telephone company can provide you with an NT1 and power supply for a small monthly fee.
  • Page 63: Ordering German Isdn Bri Services

    Not all NT1s provide phantom power; for example, the AMI NT1 from AT&T does not. If you connect the SuperStack II bridge/router to an NT1 that does not provide phantom power, you must turn off phantom power detection before you can dial successfully. Turn off phantom power detection by setting -PATH PhantomPower to Disable.
  • Page 64 A-10 A: P ISDN L PPENDIX ROVISIONING...
  • Page 65: Support

    For the very latest, we recommend that you access 3Com Corporation’s World Wide Web site as described below. Online Technical 3Com offers worldwide product support 24 hours a day, 7 days a Services week, through the following online systems: World Wide Web Site Access the latest networking information on 3Com Corporation’s World...
  • Page 66: Access By Analog Modem

    3Com Corporation’s interactive fax service, 3ComFacts, provides data Automated Fax sheets, technical articles, diagrams, and troubleshooting instructions on Service 3Com products 24 hours a day, 7 days a week. Call 3ComFacts using your Touch-Tone telephone using one of these international access numbers: Country Hong Kong U.K.
  • Page 67: 3Comforum On Compuserve Online Service

    Malaysia 3ComForum on 3ComForum is a CompuServe-based service containing patches, CompuServe Online software, drivers, and technical articles about all 3Com products, as Service well as a messaging section for peer support. To use 3ComForum, you need a CompuServe account. To use 3ComForum: 1 Log on to CompuServe.
  • Page 68: Support From 3Com

    Support from 3Com If you are unable to receive support from your network supplier, technical support contracts are available from 3Com. Contact your local 3Com sales office to find your authorized service provider using one of these numbers: Regional Sales Office...
  • Page 69: Returning Products For Repair

    Returning Products Before you send a product directly to 3Com for repair, you must first for Repair obtain a Return Materials Authorization (RMA) number. Products sent to 3Com without RMA numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 71 NDEX Numerics 3Com Bulletin Board Service (3ComBBS) 3Com sales offices 3Com URL 3ComFacts 3ComForum AT&T 5ESS switch custom, ordering standard, ordering auxiliary power back panel bulletin board service cables console 2-20 ISDN modem 2-17 RS-232 to RS-232 DCE RS-232 to RS-232 direct connect...
  • Page 72 AT&T 5ESS AT&T 5ESS (custom) DMS 100 National Siemens EWSD tabletop installation technical support 3Com URL bulletin board service fax service network suppliers product repair using CompuServe terminal configuration settings terminal cable token ring cables...
  • Page 73 token ring connection, troubleshooting troubleshooting deleted image files during test phase LED meanings load errors load phase token ring connection upgrading memory cable connector V.35 cable 2-11 adapter DCE straight-through 2-10 direct connect V.36 cable 2-13 2-14 direct connect World Wide Web (WWW) X.21 adapter cable 2-19 NDEX...
  • Page 74 NDEX...
  • Page 75 XCLUSIVE ARRANTY 3Com warrants its hardware products to be free from defects in workmanship and materials, under normal use and service, for the following lengths of time from the date of purchase from 3Com or its Authorized Reseller: Network adapters...
  • Page 76 ATTEMPTS TO REPAIR OR MODIFY, OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE, OR BY ACCIDENT, FIRE, LIGHTNING, OR OTHER HAZARD. TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL,...

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