BD FACSFlow Supply System User Manual page 46

44 BD FACSFlow Supply System User's Guide
Troubleshooting
Introduction
Troubleshooting
table
Observation
Sheath plenum
overflowing during
operation
Sheath plenum not
refilling when it should
Waste Full alarm and
indicator activated when
the waste cubitainer is
not full
Waste Full alarm and
indicator not
functioning
Waste cubitainer
becoming pressurized
Pump repeatedly cycling
to fill the sheath plenum
The tips in this topic are designed to help you troubleshoot your
system. If additional assistance is required, contact your local
BD Biosciences technical support representative. For up-to-date
contact information, see our website, bdbiosciences.com.
The following table contains troubleshooting information.
Possible causes
BD FACSFlow supply

system is elevated
Faulty BD FACSFlow

supply system sheath
probe
The sheath probe in the
sheath plenum is wet or
otherwise not functioning
correctly
Wet waste sensor probe
Waste sensor probe is
malfunctioning
Wet or clogged waste air
filter
Sheath plenum empty
Recommended solutions
Verify that the BD FACSFlow

supply system is at a lower
level than the sheath plenum.
Call your BD Biosciences

service representative.
Remove the sheath probe and dry
it off, then re-install it and try
again.
Carefully dry off the waste sensor
probe according to procedure in
Procedure: Waste Full alarm
(page 23).
Call your BD Biosciences service
representative to replace the
waste sensor probe.
Change the air filter. See
Replacing the air filter (page
Verify that the sheath plenum
contains at least 1,500 mL of
sheath fluid.
36).