3Com 4007 Getting Started Manual
3Com 4007 Getting Started Manual

3Com 4007 Getting Started Manual

3com 4007: quick start
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Part No. 10013650
Published May 2000
3Com Switch 4007

Getting Started Guide

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  • Page 1: Getting Started Guide

    3Com Switch 4007 Getting Started Guide http://www.3com.com/ Part No. 10013650 Published May 2000...
  • Page 2: About This Guide

    LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.
  • Page 3: Table Of Contents

    Layer 3 Fast Ethernet (10/100BASE-TX and 100BASE-FX) Starter Kit Hardware Components Power Supplies 930-watt AC Power Supply Fan Tray Module Slots in the Switch 4007 Chassis Overview Switch Fabric Modules Management Modules Fast Ethernet Modules Gigabit Ethernet Modules GBIC Transceivers...
  • Page 4 4007 NSTALLING THE WITCH Site Requirements for the Switch 4007 Location Requirements Precautionary Guidelines Rack-Mount Installation Recommendations Ventilation Requirements Power Requirements Safety Information Denmark Safety Certification Laser Warning FDA Class 1 Laser Device LED Warning Preinstallation Guidelines Rack-Mount Installation Guidelines...
  • Page 5 World Wide Web Site 3Com Knowledgebase Web Services 3Com FTP Site 3Com Bulletin Board Service Access by Analog Modem Access by Digital Modem 3Com Facts Automated Fax Service Support from Your Network Supplier Support from 3Com Returning Products for Repair LOSSARY NDEX...
  • Page 7: Conventions

    Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format (PDF) or HTML on the 3Com World Wide Web site: http://www.3com.com/ Conventions Table 1 and Table 2 list conventions that are used throughout this guide.
  • Page 8: Related Documentation

    To order a paper copy of a document that you see on the CD-ROM, or to order additional CDs, contact your sales representative, or call the 3Com Customer Call Center at (800) 724-2447 and choose option 3. For a list of Switch 4007 documents, see the Switch 4007 Documentation Overview.
  • Page 9: Paper Documents

    Switch 4007 documents in online format only, such as: Switch 4007 Implementation Guide Information about using features of the Switch 4007 after you install it and attach it to your network. Switch 4007 Command Reference Guide Information about the Administration Console commands that you use to configure the Switch.
  • Page 10: 3Com Facts Automated Fax Service

    3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles, diagrams, and troubleshooting instructions on 3Com products 24 hours a day, 7 days a week. Call 3Com Facts using your Touch-Tone telephone: 1 408 727-7021 Year 2000 Compliance...
  • Page 11: About The Switch 4007

    BOUT THE This chapter contains an overview of the 3Com Switch 4007 and describes the Gigabit Ethernet and Fast Ethernet starter kits. The topics in this chapter include: Overview Switch 4007 Starter Kits Hardware Components Overview The Switch 4007 is a high-performance modular switch that is designed to aggregate wiring closet solutions for growing organizations.
  • Page 12: Switch Features

    1: A 4007 HAPTER BOUT THE WITCH Figure 1 and Figure 2 show the front and the rear, respectively, of the Switch 4007. Figure 1 Switch 4007 Chassis Front View Management module slots Switch Fan tray fabric module slot slot...
  • Page 13: Management Features

    Slots for two Enterprise Management Engine (EME) management modules that do not take up interface module or switch fabric module space. Switch 4007 starter kits are supplied with with one management module (Model Number: 3CB9EME) installed in the lower slot. You can install a second management module to provide standby management support.
  • Page 14: Switch 4007 Starter Kits

    4007 HAPTER BOUT THE WITCH Switch 4007 Starter Kits 3Com enables you to simplify your installation by selecting from four pre-configured starter kits. Four configurations are available: Layer 2 Gigabit Ethernet Starter Kit Model Number: 3C16810 Layer 3 Gigabit Ethernet Starter Kit...
  • Page 15: Layer 3 Fast Ethernet (10/100Base-Tx) Starter Kit

    Layer 3 Fast Ethernet (10/100BASE-TX) Starter Kit Model Number: 3C16815 The Layer 3 FEN (10/100BASE-TX) Starter Kit has 48 copper Fast Ethernet ports and 3 GBIC slots for uplinks. This starter kit is preinstalled with the following options: EME Management Module (Model Number: 3CB9EME) in the lower slot 930W AC Power Supply (Model Number: 3CB9EP9)
  • Page 16: Power Supplies

    Figure 3 shows a 930-watt AC power supply in a Switch 4007 chassis. Figure 3 930-watt AC Power Supply in the Switch 4007 You can add or replace power supplies while the chassis is running (referred to as warm swapping). See Chapter 6, “Maintaining the Switch 4007”, for...
  • Page 17: Fan Tray

    Fan Tray The Switch 4007 chassis contains one fan tray, which contains four fans (Model Number 3CBEF7). The fans cool the interface modules, the switch fabric module, and the management modules. Figure 5 Switch 4007 Chassis Fan Tray Spring-loaded screw...
  • Page 18 1: A 4007 HAPTER BOUT THE WITCH...
  • Page 19: Switch 4007 Modules

    The EME uses the management bus to send commands to all chassis modules and to collect information from interface modules. The Switch 4007 is required to have a minimum of one EME (Enterprise Management Engine) management module. You can install a second EME for redundant management operation.
  • Page 20: Switch Fabric Modules

    Switch Fabric Modules The Switch 4007 supports 9-port and 24-port Gigabit Ethernet Switch Fabric modules. Both switch fabric modules fit into slot 7 of the Switch 4007 chassis. 3Com enables you to simplify your installation by selecting from four pre-configured starter kits.
  • Page 21: Management Modules

    Ethernet networks) on the front panel of the EME to configure and report on switch and module operation. The Switch 4007 EME is an SNMP-based network management module that allows you to configure and manage the Switch 4007 chassis and modules.
  • Page 22: Fast Ethernet Modules

    It operates as a Layer 2 switch and occupies a single interface module slot in the Switch 4007 chassis. Figure 9 identifies the components on the front panel of the module. The front panel ports on the module are numbered 1 through 20.
  • Page 23: 12-Port 10/100Base-Tx Fast Ethernet Multilayer Switching Module

    Gigabit Ethernet Modules The Gigabit Ethernet (GEN) Interface Modules are two-port interface modules for the 3Com Switch 4007. The GEN interface modules serve as a 2–Gigabit data channel between the Gigabit Ethernet Switch Fabric Module and other 802.3z–compliant Gigabit Ethernet devices. GEN Interface Modules use SC connectors.
  • Page 24: 4-Port Gigabit Ethernet Interface Module

    Model Number: 3CB9LG4 The 4-port Gigabit Ethernet (GEN) Interface Module (GBIC) is an interface for gigabit rate data between the Switch 4007 chassis backplane and other 802.3z-compliant Gigabit Ethernet devices. The module provides four Gigabit Ethernet fiber-optic connections on the front panel, using plug-in Gigabit Interface Converter (GBIC) transceivers.
  • Page 25: Gbic Transceivers

    To ensure optimal performance, compatibility, and regulatory compliance, use only conditioned launch cables that 3Com supports. For a list of supported conditioned launch cables, see this 3Com Web site: http://www.3Com.com/gigabit_ethernet/gbics To learn more about this transceiver, refer to the GBIC Transceiver Installation Guide on the Online Manuals CD-ROM.
  • Page 26: 70-Km Long Haul Gbic Transceiver

    To learn more about this transceiver, refer to the 70-km Gigabit Ethernet GBIC Transceiver Installation Guide on the Online Manuals CD-ROM. Slot Restrictions Table 4 lists slot restrictions in the Switch 4007 chassis. Table 4 Slot Restrictions Module type Management modules...
  • Page 27: Web Management Access

    Web Management Access Web Management applications are an embedded part of the Switch 4007. They include Web Console, DeviceView, and Performance monitoring tools. Additional installable applications include online Help. After you have set up your IP address for the Switch,...
  • Page 28 2: S 4007 M HAPTER WITCH ODULES...
  • Page 29: Nstalling The

    Site Requirements for the Switch 4007 Preinstallation Guidelines Installing the Chassis Figure 16 summarizes the installation procedure. For a Switch 4007 starter kit, you can simplify the installation proceedure because the chassis is pre-configured with one power supply, one management module, one switch fabric module, and two interface modules.
  • Page 30: Site Requirements For The Switch 4007

    Ventilation Requirements Power Requirements Safety Information Location Requirements Install a Switch 4007 in an area that meets the following requirements: Ambient (room) temperature: 0 °C to 50 °C (32 °F to 122 °F). The default internal operating temperature threshold for the Switch 4007 is approximately 60 °C (140 °F).
  • Page 31: Rack-Mount Installation Recommendations

    To ensure that you tighten screws to Torque Specification, use a torque screwdriver. The following list shows the amount of rack space that is needed to install a Switch 4007 chassis in a Telco rack or a Metric rack. Height — 30.98 cm / 12.2 in.
  • Page 32 Figure 17 shows the Telco and Metric slots and the location of the preinstalled rack-mount flange on a Switch 4007 chassis. 4007 Preinstalled flange pin Telco rack open slot Metric rack closed slot Figure 17 Preinstalled Rack-mount Flange Location and Slot Types on the Switch 4007 Chassis...
  • Page 33: Ventilation Requirements

    To ensure that installed fans are able to provide adequate ventilation, maintain at least 7 cm (2.76 in.) between the sides of the Switch 4007 chassis and the nearest wall (or other vertical surface). Also provide at least 91.4 cm (36 in.) behind the chassis to be able to remove and replace power supplies in the Switch 4007 chassis.
  • Page 34: Safety Information

    Safety Information This section lists warning notices to read before you install the Switch 4007 and its components. WARNING: The Switch 4007 must be installed only by trained service personnel. WARNING: To maintain proper cooling in the chassis and maintain safety compliance, make certain that blank faceplates cover any empty slots.
  • Page 35: Led Warning

    Although the data communication LEDs that are used in this product meet the regulatory requirements for casual exposure to the eye, as with any source of bright light, 3Com recommends that you do not look into the light source. LED Safety Information: IEC 825, Class 1 LED Device.
  • Page 36: Installing The Chassis

    Figure 18 shows two types of racks that you may use to install the Switch 4007 chassis. Figure 18 Rack Types Move the Switch 4007 chassis close to where you plan to install it. Place the chassis in front of the rack, table, or shelf that you plan to use.
  • Page 37: Installing The Chassis Using Rack-Mount Clip Nuts

    Use the preinstalled flange pins in the Telco rack slot to position the chassis in the rack. Support the back of the chassis until the two bottom screws are fully inserted. While you support the back of the chassis, insert one bottom screw on each side of the chassis and then tighten the screw.
  • Page 38: Installing The Chassis On A Table Or Shelf

    Using a Phillips screwdriver, screw the feet to the bottom of the chassis. See Figure 9. 4007 Figure 20 Attaching Plastic Feet to the Switch 4007 Chassis Installing the Chassis on a Table or Shelf To install the chassis on a table or on a shelf, follow...
  • Page 39: Where To Go From Here

    Start Guide Install a switch fabric Gigabit Ethernet Switch Fabric Module module Quick Start Guide Install an interface Module Quick Start Guide module Configure the Switch Switch 4007 Implementation Guide Switch 4007 Command Reference Guide Where To Go from Here...
  • Page 40 3: I 4007 HAPTER NSTALLING THE WITCH...
  • Page 41: Start The Switch

    TART THE This chapter summarizes what happens when you power on your Switch 4007 after you have installed all the switch components. Before you power on the Switch 4007, review the setup tasks (Figure 16 on page 29) and make certain that all the tasks have been performed.
  • Page 42: Where To Go From Here

    Switch 4007 Implementation Guide and Switch 4007 Command Reference Guide. Where to Go from Here To verify that the Switch 4007 chassis and all modules have been installed correctly, examine the LED status on each module. To obtain information about a module’s LEDs and status indicators, see the User...
  • Page 43: Management Tools

    ANAGEMENT The Switch 4007 supports a range of network management methods and contains an embedded Web-based management agent. This chapter contains: EME Management Module Architecture Switch 4007 Setup Wizard Transcend Network Supervisor Web Management Tools EME Management Module Architecture The Enterprise Management Engine (EME)
  • Page 44: Switch 4007 Setup Wizard

    Switch 4007 Setup Wizard The Switch 4007 Setup Wizard, supplied on the Software CD-ROM, is an easy-to-use Windows-based application that helps you set up the Switch 4007 for the first time. The Setup Wizard enables you to configure: Serial communication settings...
  • Page 45: Web Management Tools

    Transcend Network Supervisor is included on the Switch 4007 Software CD. You can obtain the latest version from 3Com at: http://www.3com.com/ Web Management Tools The Web Management suite of features consists of embedded Web Management applications and installable tools. This section contains:...
  • Page 46: Browser Support

    Table 9 Platform Support for Web Management Feature Embedded Web Management Applications WebConsole DeviceView Configuration form to set up Help, plus 3Com support links Installable Tools Form-specific Help WebManage Framework, to customize your access to devices DeviceView accessories, such as e-mail...
  • Page 47: Unix Help Installation

    Help Files Install — Installs only the Help files for the Web Management embedded forms. You can select which of five 3Com switching product’s Help files you want to install. Typical — Installs all supplemental Web Management components, including the...
  • Page 48: Setting Up The Form-Specific Help Files

    Help page provide access to the Start page (containing Web Manage- ment overview information), Contents, Index, Techni- cal Support, and the 3Com Corporation home page. Embedded Web Management Applications You can access these embedded Web Management...
  • Page 49: Interface Description

    Help tab — When you select this tab, the menu tree lists the Help configuration form and several links to 3Com support sites. The menu tree also displays links to the Help Contents and Index. Until you install and configure Help, these links connect you to the Help configura- tion form.
  • Page 50: Web Management And Internet Explorer

    5: M HAPTER ANAGEMENT OOLS Web Management and Internet Explorer If you are using Microsoft Internet Explorer, install the latest 4.01 Service Pack 1. This service pack makes Internet Explorer Year 2000-compliant and fixes other product support issues. Download the 4.01 Service Pack 1 from the following URL: http://www.microsoft.com/msdownload/iebuild/ie4 sp1_win32/en/ie4sp1_win32.htm...
  • Page 51: Web Management And Netscape Navigator

    As a result, your classpath may look like this: C:\3Com;C:\java\classes;C:\java\applets\myclasses; If you modify your classpath and do not include the 3Com directories (and possibly if you do not list them before any other directories in your classpath), the Web Management components may fail to run properly.
  • Page 52: Examples Of Good And Problematic Classpath Settings

    This setting can potentially cause problems: CLASSPATH=C:\java\classes;C:\myclasses;C:\3Com; The next setting results in unspecified behavior, because certain 3Com Web Management directories are not included. An unspecified lar results. In either case, the installed Web Manage- ment applications may fail to run:...
  • Page 53: Aintaining The

    AINTAINING THE This chapter describes the routine maintenance to perform to keep your Switch 4007 chassis working at its best. This chapter also provides instructions for replacing power supplies and fan trays. WARNING: Only trained electrical service personnel should perform switch connections and disconnections.
  • Page 54: Removing And Replacing A Power Supply

    Management Engine (EME), enter the command to display current power conditions budget for the Switch 4007. If you determine that removal of a defective, but still functioning, power supply will not cause a power deficit in the Switch, you can remove the faulty power supply without losing power to any modules.
  • Page 55: Replacing A 930-Watt Power Supply

    Use the guide pins on the power supply (Figure 24) and carefully slide the power supply unit into the selected power supply slot. Figure 24 Guide Pins for the Switch 4007 Power Supply Power supply slot 2...
  • Page 56: Removing And Replacing A Fan Tray

    Power supply slot 2 Removing and Replacing a Fan Tray This section describes how to remove and then replace a fan tray for the Switch 4007 chassis: Power supply CAUTION: The Switch 4007 sends a fan fault (in slot 1) message when one fan fails in the fan tray.
  • Page 57: Removing The Fan Tray From A Chassis

    Removing the Fan Tray from a Chassis The Switch 4007 chassis contains one fan tray. The fan tray contains four fans. Fans in the power supplies help to ventilate the Switch, but they are not designed to act as a substitute for the dedicated fan tray.
  • Page 58: Replacing The Fan Tray In A Chassis

    AINTAINING THE WITCH Replacing the Fan Tray in a Chassis You can install a fan tray in your Switch 4007 chassis while the power is still on. This is called hot swapping. To install a new fan tray: Grasp the handle on the fan tray and then face the front of the chassis.
  • Page 59: Installing A 16 Mb Expansion Memory Card

    This guide is intended for trained technical personnel only. Do not attempt to remove, install, or replace a Switch 4007 EME or a memory card if you have not had the proper training from 3Com. For training information, call 1-800-NET-3COM.
  • Page 60: Esd Safety Information

    AINTAINING THE WITCH WARNING: Hazardous energy exists within the Switch 4007 system. Use extreme caution when you install, remove, or replace the EME or a memory card. When the system is on, never insert metal objects such as a screwdriver or a finger with jewelry into open module slots.
  • Page 61: Removing An Eme From The Chassis

    If you have two EMEs in the chassis, upgrade the inactive (slave) EME first. You do not need to power off the Switch 4007 chassis to install, remove, or replace the EME module. You can replace the module while the chassis is operating.
  • Page 62: Reinstalling The Eme

    Ensure that the module remains fully seated in the backplane connector while you close the ejector handles. 4007 To secure the module to the chassis, use a flat-blade screwdriver to tighten the spring-loaded screws to Torque Specification 3 to 5 inch-pounds.
  • Page 63: Specifications

    CAUTION: To maintain proper ventilation, keep the sides of the Switch 4007 at least 7 cm (2.76 in.) or greater from a wall or other obstruction. In addition, provide at least 91.4 cm (36 inches) in back of the switch to remove and replace the power supplies.
  • Page 64: Power

    A: S PPENDIX PECIFICATIONS Power Total power 1431 watts, 4882 BTU/hour consumption Output voltage +3.5 V @ 195 A, +5.2 V @ 46 A, +12 V @ 6 A, +2.1 V @ 4 A United States — 85 to 132 VAC Input voltage range International —...
  • Page 65: Interfaces

    10/100BASE-T RJ-45 Fast Ethernet interfaces RS-232 (DB-9) serial port Power Supply Regulatory Compliance This section lists regulatory standards for the following Switch 4007 930-watt AC power supply. 930-watt AC Power Supply Safety CSA 22.2 No. 950 UL1950 TUV GS mark...
  • Page 66 A: S PPENDIX PECIFICATIONS...
  • Page 67: B Intelligent Power Subsystem

    NTELLIGENT The Switch 4007 provides a fault-tolerant, intelligent power supply subsystem. The Switch 4007 chassis can contain two power supplies. The Switch 4007 intelligent power subsystem supports: 930-watt AC load-sharing power supply (Model Number: 3CB9EP9) with AC input power High power availability...
  • Page 68: Power Management

    Power Management The Enterprise Management Engine (EME) works protects network integrity using power management. The EME determines how much power a Switch 4007 module requires before it permits the module to power on. The EME manages power use in the chassis by: Preventing newly installed modules from receiving power when there is not enough power available.
  • Page 69: Power Supply Modes

    Take into account any modules that you plan to install, as well as those that are already installed. Power Supply Modes The Switch 4007 runs in either of two power supply modes: Fault-Tolerant Mode Non-Fault Tolerant Mode For optimal power redundancy in either power mode, run the Switch 4007 with two power supplies.
  • Page 70: Non-Fault Tolerant Mode

    EME prompt. power mode When you attempt to set the Switch 4007 to power fault-tolerant mode, EMEs determine if there is sufficient unallocated power budget available to place power that is equivalent to one power supply in reserve.
  • Page 71: Technical

    Information contained in this appendix is correct at time of publication. For the most recent information, 3Com recommends that you access the 3Com Corporation World Wide Web site. Online Technical Services 3Com offers worldwide product support 24 hours...
  • Page 72: 3Com Ftp Site

    Germany Up to 28,800 bps Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps. To access the 3Com BBS using ISDN, call the following number:...
  • Page 73: Support From Your Network Supplier

    If you are unable to contact your network supplier, see the following section on how to contact 3Com. Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier, 3Com offers technical telephone support services.
  • Page 74: Returning Products For Repair

    Enterprise Customers: 1 800 876-3266 Returning Products for Repair Before you send a product directly to 3Com for repair, you must first obtain an authorization number. Products sent to 3Com without authorization numbers will be returned to the sender unopened, at the sender’s expense.
  • Page 75 Country Telephone Number Latin America 1 408 326 2927 (not toll-free) U.S.A. and Canada 1 800 NET 3Com (1 800 638 3266) Enterprise Customers: 1 800 876 3266 Fax Number 1 408 326 3355 (not toll-free) 1 408 326 7120...
  • Page 76 C: T PPENDIX ECHNICAL UPPORT...
  • Page 77: Glossary

    LOSSARY 10/100 Both 10 Mbps and 100 Mbps on the same port. ambient air temperature The temperature of air that surrounds any electrical part or device. Usually refers to the effect of such temperature in aiding or slowing down removal of heat by radiation and convection from the part or device in question.
  • Page 78 The DTE is typically a computer system or terminal. Enterprise Management Engine. An SNMP-based network management module that enables you to configure and manage the Switch 4007 chassis and modules. enterprise network A large network that connects most major points in a company.
  • Page 79 Gigabit Ethernet The IEEE standard for 1000 Mbps Ethernet; compatible with existing 10/100 Ethernet standards. The IEEE, with the help of the Gigabit Ethernet Alliance, defines the standard for full duplex over fiber-optic cable and short-haul copper cable. header Protocol control information that is located at the beginning of a protocol data unit.
  • Page 80 LOSSARY interoperability The ability of computer equipment from one vendor to communicate and exchange information with equipment from other vendors. IP address Internet Protocol address. A unique identifier for a machine that is attached to a network that is made up of two or more interconnected local area or wide area networks.
  • Page 81 (analog) channel. At the other end, another modem converts the analog signal to digital data for use by the computers. A modem port provides the interface for remote management of the Switch 4007. An external modem can be connected to the serial port of the system processor.
  • Page 82 A ring topology that is organized as a star implements a unidirectional closed-loop star, instead of point-to-point links. switch fabric module A central backplane aggregator for the Switch 4007. topology The physical or logical placement of stations on a network in relation to one another.
  • Page 83 A feature that allows you to remove and replace a power supply in the Switch 4007 chassis when the Standby/On switch is in the Standby position, without disconnecting the AC input power cord. wiring closet A central area that is used for wiring networking systems and telephone communication systems.
  • Page 84 LOSSARY...
  • Page 85: Index

    NDEX Numbers 3Com bulletin board service (3Com BBS) 72 3Com Facts 72 3Com URL 9, 71 930-watt power supply 16, 65 access mechanisms EME 21 Transcend Network Control Services 21 Web Management 21 ambient temperature, maximum 30, 63 amperage 34, 64...
  • Page 86 54 returning products for repair 74 safety 30, 35, 53 standards supported 64, 65 service and support 10 3Com URL 9 World Wide Web (WWW) 9 site requirements 30 slot assignments, module 26 slot types 21 SNMP (Simple Network Management...
  • Page 87 DeviceView 50 DeviceView download speed 50 Enabling E-Mail Options 50 Web Management and Internet Explorer 50 Web Management and Netscape Navigator 51 URL (Uniform Resource Locator), 3Com 9 ventilation requirements 63, 68 voltages 64 warm swapping 16 warnings fiber-optic 35...
  • Page 88 NDEX...
  • Page 89 Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after 3Com receives the defective product.
  • Page 90 When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement product, at list price. Advance Replacement is provided for ninety (90) days, after which time it may be available for a specified fee.
  • Page 91 VCCI Class A Compliance This is a Class A product based on the standard of the Voluntary Control Council for Interference by Information Technology Equipment (VCCI). If this equipment is used in a domestic environment, radio disturbance may arise. When such trouble occurs, the user may be required to take corrective actions.

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