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Step 3 (optional): Make InnConnect part of the
guest tutorial
If you're using a tutorial for guests, you may want InnConnect as one item to be
offered. This will offer guests prompts to set up call forwarding for their mailbox
the first time they access voice mail.
In the system tree, click Guest Tutorials, then double-click the tutorial icon
guests currently use. Checking the guest's service class will determine if a
tutorial is enabled and which menu (1 through 9) is in use.
Check the box labeled Call Forwarding. The call forwarding prompts
GCFINTRO and GCBUY will be offered to the guest, as in automated guest
services.
Step 4: Enable InnConnect for selected staff members
If staff mailboxes will be allowed to use this feature, it must be enabled by the
system administrator. It is enabled on an individual mailbox basis or by using
one of the staff templates. Once enabled, the user has full configuration
privileges via the voice menu under "Configure Greeting Keys."
1. Click the Menu tab and check the box next to Allow Call Forwards. This
enables the feature and allows the user to make configuration changes.
INNLINE IP Installation guide
53
Chapter 2: Mailboxes & other features
Check to enable
InnConnect call
forwarding for
the staff mailbox.
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