Mitel Superset 4025 User Manual
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Mitel Superset 4025 User Manual

Mitel user guide phone 4025
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Summary of Contents for Mitel Superset 4025

  • Page 1 USER GUIDE...

  • Page 3: Table Of Contents

    Contents ABOUT YOUR PHONE ... 1 TIPS FOR YOUR COMFORT AND SAFETY ... 2 Don't cradle the handset! ... 2 Protect your hearing ... 2 Adjusting the viewing angle ... 2 CUSTOMIZING YOUR PHONE ... 4 Ringer Control ... 4 Handset Receiver Volume Control...
  • Page 4 USING ADVANCED FEATURES ... 22 Account Codes ... 22 Callback ... 23 Call Park ... 24 Call Park - System... 25 Call Park - Specific Orbit ... 26 Call Pickup ... 26 Call Park - Destination Phone... 27 Campon ... 27 Do Not Disturb...

  • Page 5: About Your Phone

    IMPORTANT NOTE FOR HEADSET USERS: Headsets with a feature control switch that are approved for use with the SUPERSET 4025 telephone must be installed in the dedicated headset jack (the jack nearest the front of the phone). Installation will disable your handset microphone.

  • Page 6: Tips For Your Comfort And Safety

    The stand built into your phone tilts to give you a better view of the keys and display. To tilt your telephone for better viewing: 1. Press the release tabs on thes sides of the stand. 2. Hinge the two front hooks and snap the two back hooks of the stand into...

  • Page 8: Customizing Your Phone

    CUSTOMIZING YOUR PHONE Ringer Control To adjust the Ringer Volume while the phone is ringing: Press To adjust the Ringer Pitch while the phone is idle: 1. Press SUPERKEY. 2. Press the No softkey until "Ringer Adjust?" appears. 3. Press the Yes softkey. 4.

  • Page 9: Feature Keys

    6. Press the Yes softkey. MAKING AND ANSWERING CALLS If your telephone system operates as a PBX, the Prime Line can be used for both incoming and outgoing calls. Outgoing calls require dialing a line access code (usually "9") followed by the telephone number.

  • Page 10: Make A Call - Pbx

    Make a Call - PBX 1. Lift the handset. 2. Dial the extension number or a line access code (usually "9") and the telephone number for an outside call. Press a Speed Call key. Press REDIAL. Make an External Call - KTS 1.

  • Page 11: Redial

    To store a new number, enter "9" or other digit(s) used to access an " outside line (if required) followed by enter the telephone number. Press HOLD between digits to create a one-second pause during dialing - press HOLD more than once to lengthen the pause).

  • Page 12: Speed Call-Personal

    3. Enter an index number between 1 and 5. 4. Enter "9" or other digit(s) used to access an outside line (if required) followed by enter the telephone number. Press HOLD between digits to create a one-second pause during dialing - press HOLD more than once to lengthen the pause).

  • Page 13: Handsfree Operation

    Handsfree Operation To use Handsfree Operation to make calls: 1. If you want to use a Non-Prime Line, press a Line Appearance key. 2. Dial the number. 3. Communicate by using the speaker and the microphone. To use Handsfree Operation to answer calls: 1.

  • Page 14: Group Listen

    To return to a private two-way handset call from Group Listen: Press the Group Listen feature key. To allow others in the room to join a telephone conversation: Press SPEAKER. To return to a private two-way handset call from Speaker: Press MICROPHONE.

  • Page 15: Call Handling

    CALL HANDLING Hold To place a call on Hold: Press HOLD. To retrieve a call from Hold: 1. Lift the handset. 2. Press the flashing line key. To retrieve a call from Hold at another station: Press the flashing line key. Dial 23 and the number of the station that placed the call on Hold.

  • Page 16: Transfer

    Transfer To Transfer an active call: 1. Press TRANS/CONF. 2. Dial the number of the third party. 3. Do one of the following: To complete the Transfer, hang up. " To announce the Transfer, wait for an answer, consult, and hang up. "...

  • Page 17: Swap

    Swap To call another party when you are in an established two-party call: 1. Press TRANS/CONF. 2. Dial the number. To alternate between the two parties: Press the Trade softkey. -13-...

  • Page 18: Call Forward

    "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer. "When Set's Busy?" redirects calls when your telephone is busy.
  • Page 19 To turn Call Forward on and off (once it has been programmed): 1. Press SUPERKEY. 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Do one of the following: For external forwarding, press the Change softkey. "...

  • Page 20: Call Forward (Enhanced)

    "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer. "When Set's Busy?" redirects calls when your telephone is busy.
  • Page 21 To turn Call Forward on and off (once it has been programmed): 1. Press SUPERKEY. 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Do one of the following: For external forwarding, press the Yes softkey. "...

  • Page 22: Call Forward (No Internal/External Split)

    Call Forward lets you redirect incoming calls to an alternate number. "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer. "When Set's Busy?" redirects calls when your telephone is busy.

  • Page 23: Call Forward (No Internal/External Split - Enhanced)

    Call Forward lets you redirect incoming calls to an alternate number. "Always Forward?" redirects all incoming calls regardless of the state of your telephone. "When No Answer?" redirects calls after several rings if you don't answer. "When Set's Busy?" redirects calls when your telephone is busy.

  • Page 24: Call Forward - I'm Here

    Call Forward - I'm Here To forward calls from a remote station to your current location: 1. Press SUPERKEY. 2. Press the No softkey until "Call Forwarding?" appears. 3. Press the Yes softkey. 4. Press the No or Next softkey until "I'm Here" appears. 5.

  • Page 25: Call Forward - Toggle

    Call Forward - Toggle This feature is useful if you want call forwarding in effect for Busy and No Answer conditions most of the time, but need to override it with Call Forward Always occasionally--for example, when you're using a second phone such as a SUPERSET 4090 cordless phone.

  • Page 26: Messaging - Callback

    Messaging - Callback To leave a Callback Message on a telephone when you hear busy or ringback tone: Press MESSAGE. To respond to a Message Waiting condition on your telephone: 1. Lift the handset. 2. Press MESSAGE. A call is placed to the message sender (voice mail system or extension user) that left the oldest message.

  • Page 27: Callback

    Callback To request a Callback when you reach a busy or unanswered telephone: Press the Callback feature key. To answer a Callback: Lift the handset. -23-...

  • Page 28: Call Park

    Call Park To park a call that is on your prime line (Line 1 key): Press the Call Park feature key. Press TRANS/CONF and then dial 33. The call is parked and you receive dial tone on your prime line. To retrieve a parked call from your phone while your phone is idle, or while you are off-hook and hearing dial tone: Press the Call Park feature key.

  • Page 29: Call Park - System

    Call Park - System This feature allows you to park a call from any line on your telephone not just the prime line. The number of calls you can park is limited only by the number available system park "orbits."...

  • Page 30: Call Park - Specific Orbit

    Call Park - Specific Orbit This feature allows you to park a call in a specific orbit by entering a two- digit orbit number or by pressing a feature key assigned to a specific orbit number. To park a call in a specific orbit: 1.

  • Page 31: Call Park - Destination Phone

    Call Park - Destination Phone Call Park - Destination Phone allows you to park an answered call on another phone. If a parked call is not retrieved after a specified length of time, a reminder occurs. To park an active call on another phone: 1.

  • Page 32: Paging - Pa

    Paging - PA To use Paging: 1. Lift the handset. 2. Do one of the following: To page the default zone, press the PA Page feature key. " To page a specific zone, dial 13 followed by the zone number (0-9). "...

  • Page 33: Paging - Direct

    Paging - Direct To page an extension that has Whisper Announce or Off-Hook Voice Announce enabled: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Dial the extension number. To answer a page (indicated by a single burst of tone) when your phone is idle: Lift the handset.

  • Page 34: Paging - All Set

    Paging - All Set To page all telephones simultaneously through their speakers: 1. Lift the handset. 2. Press the Direct Page feature key. 3. Press *. 4. Page the called party. To answer an All Set Page: 1. Lift the handset. 2.

  • Page 35: Dss/Blf/Call Pickup

    DSS/BLF/Call Pickup Your phone may have keys programmed to show the status (idle, busy, ringing, call on hold) of another destination and to retrieve calls ringing or on hold at the destination. To retrieve a call ringing at the DSS/BLF destination: Press the slowly flashing DSS/BLF key.

  • Page 36: Auto-Latch Microphone

    Auto-Latch Microphone To set the handsfree microphone to automatically turn on or off when receiving a page or Intercom call: 1. Press SUPERKEY. 2. Press the No softkey until ""Auto Latch Mic?"" appears. 3. Press the TurnOn or TurnOff softkey. The MICROPHONE key flashes to indicate that the Auto-Latch Microphone feature is in use.

  • Page 37: Reminder - Multiple

    Reminder - Multiple Note: The Reminder feature will not operate if Auto Answer is enabled on your phone. To set multiple reminders (up to three): 1. Press SUPERKEY. 2. Press the No softkey until "Timed Reminder?" appears. 3. Press the Yes softkey. 4.

  • Page 38: Handset Mute

    To hang up: Press CANCEL. Notes: 1. Lifting the handset on some 4025 phones while it is in headset mode also answers the call. 2. This feature is available on some versions of the 4025 phone only. 3. Disconnecting the headset while in a call, puts your phone in speakerphone mode.

  • Page 39: Headset Operation (Headset With Feature Control Switch)

    If handset operation is required for an extended period of time, you should press the Headset feature key to return the telephone to handset mode. To answer a call: Press the flashing Line Appearance key Quickly press and release the headset's feature control switch.

  • Page 40: Music

    Notes: 1. Lifting the handset on some 4025 phones while it is in headset mode also answers the call. 2. This feature is available on some versions of the 4025 phone only.

  • Page 41: Park And Page

    Park and Page With Park and Page, you can park a call and initiate a page all in one step. Park and Page options include Park and Page Set: After a call is parked, the system performs an all-set page. Park and Page Group: After a call is parked, the system pages your Paging Group.
  • Page 42 To park a call and page a call: 1. Answer or make a call. 2. Perform one of the following: To page all phones and the PA, press Park & Page Sets. " Press TRANS/CONF, dial 63 and dial *. To page all phones in a group and the PA, press Park &...

  • Page 43: Record A Call

    Record a Call This feature uses your voice mail system to record your telephone conversations. Note: You may be required by law to inform the other party that you are recording the conversation. For specific instructions, consult your system administrator.

  • Page 44: Call Logging

    Call Logging Call Logging keeps track of the names (if available) and telephone numbers of all your incoming calls or only those you missed. To program your phone to log your incoming calls: 1. Press SUPERKEY. 2. Press the No softkey until "Call Logging" appears.

  • Page 45: Phonebook

    To delete calls from the call log: 1. Display the call you want to delete. 2. Press the Yes softkey to delete the displayed call only or the All softkey to delete all other New or Old calls. 3. Press the Confirm softkey to validate your request. Phonebook To access the Phonebook: 1.

  • Page 46: Call Monitoring

    If your system is programmed to notify users that they are being monitored. they hear a beep when monitoring begins. Users that have a display telephone also see your name and extension number in the display for the duration of the call.

  • Page 47: Door Opener

    2. Dial 45 followed by the number of the extension you wish to monitor. If the user is on a call, INTRUDING followed by the user’s extension number appears in your telephone display. If the user is not on the phone, you hear busy tone and the user's extension number followed by the words IS IDLE are shown in your telephone display.

  • Page 48: Night/Day Service Switch

    Night/Day Service Switching Office telephone systems are often placed into Night Service after regular hours. Calls then ring alternate answer points--either designated extensions or a night bell. Extension users can dial the Trunk Answer From Any Station (TAFAS) code to answer calls ringing the night bell.

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