Mitel 6392 Quick Start Manual
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Mitel 6392 Quick Start Manual

Mitel 6392 Quick Start Manual

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6392 Analog Phone
QUICK START GUIDE
58015271 REV00

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Summary of Contents for Mitel 6392

  • Page 1 6392 Analog Phone QUICK START GUIDE 58015271 REV00...
  • Page 2 ). The information is subject to change without notice and should not be construed in any way as a commitment by Mitel or any of its affiliates or subsidiaries. Mitel and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes.

  • Page 3: Table Of Contents

    Table of Contents Welcome ............... . . 3 Phone features .
  • Page 4 6392 Analog Phone Quick Start Guide Deleting an entry from the Redial List ..........17 Deleting all entries from the Redial List .

  • Page 5: Welcome

    AC power adapter (included). Emergency service feature The 6392 will provide basic phone service only on Line 1 during a power failure. The phone can take power directly from the line, however only the dialpad, ringer, and handset will function. Active calls on power failure may drop.

  • Page 6: Unpacking The Phone

    Two-Angle Stand AC Adapter Installation Guide Installation and setup Please refer to the 6392 Installation Guide included with your phone for basic installation and physical setup information. Supporting Documentation To access phone and system-specific documentation: 1. In your browser, go to http://www.mitel.com.

  • Page 7: Phone Keys

    Phone keys Phone keys Key panel The following sections describe the various 6392 phone key functions and how they can help you make and manage your calls and caller information. 6392 Handset Line 1 Key High Quality Speaker Phone Line 2 Key...

  • Page 8: Key Description

    To retrieve a held call, press the line key for the held line, or display the line, and either pick up the handset or press the hands-free key. Line Keys - The 6392 has two Line keys, each with LED indicator lights. Connects to selected line or connects to with the respective call on the applicable line.
  • Page 9 Phone keys Description Callers List key - Accesses a list of the last 100 calls received. For more information, see “Callers List” page Redial key - Accesses a list of the last 15 previously dialed numbers. Pressing the Redial key twice redials the last dialed number. For more information, see “Redial List”...

  • Page 10: Making And Receiving Calls

    Making a call using the handset You can use the 6392 to make a regular call or you can pre-dial a phone number to ensure it is correct before it is dialed out. Follow the procedures below to make a regular or pre-dialed call.

  • Page 11: Using The Speakerphone

    Note: If you subscribe to a Caller ID service, caller information will be sent from the telephone service provider to your 6392 between the first and second ring. Therefore, if you want the number of the incoming call to appear on the display and in the Callers List, you must wait until the Caller ID information appears on the display before answering the phone.

  • Page 12: Using A Headset

    6392 Analog Phone Quick Start Guide Using a headset The 6392 accepts analog headsets through the RJ9 headset port on the back of the phone indicated by the (headset) icon. 7.5V 7.5V Contact your phone equipment retailer or distributor to purchase a compatible headset. For headset installation instructions, please refer to the 6392 Installation Guide provided with your phone.

  • Page 13: Answering An Incoming Call Using A Headset

    Note: If you subscribe to a Caller ID service, caller information will be sent from the telephone service provider to your 6392 between the first and second ring. Therefore, if you want the number of the incoming call to appear on the display and in the Callers List, you must wait until the Caller ID information appears on the display before answering the phone.

  • Page 14: Redialing A Number

    6392 Analog Phone Quick Start Guide Redialing a number The Redial List stores information for up to the last 15 numbers you called and can be used to redial one of your previously called numbers. Redialing a number 1. Press the key to access the Redial List.

  • Page 15: Managing Calls

    Managing calls Managing calls The 6392 has several features that make it easier to manage calls, keep track of your call history, and organize your business and personal contacts. These features include: • Directory • Redial List • Callers List Directory The Directory is your personal phone book, conveniently stored within your phone.

  • Page 16: Adding A New Directory Entry

    6392 Analog Phone Quick Start Guide Adding a new Directory entry 1. Press the key to access the Directory. 2. Press the AddNew softkey. An “Enter Number>” prompt displays on screen. 3. Enter the desired number using the dialpad. Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number.

  • Page 17: Deleting A Directory Entry

    Managing calls 5. Press the Save softkey. An “Enter Name>” prompt displays on screen. 6. Edit the name as desired using the dialpad. Note: Press the Backspace softkey to delete the last character entered or press the NextSpace softkey to add a space after the last character entered. You can also press the ChangeCase softkey to toggle the input characters to be upper or lower case.

  • Page 18: Deleting All Directory Entries

    6392 Analog Phone Quick Start Guide Deleting all Directory entries 1. Press the key to access the Directory. 2. Press the DeleteList softkey. A “Delete again to erase all items” prompt is displayed on screen. 3. Press the Delete softkey.

  • Page 19: Deleting An Entry From The Redial List

    Managing calls Deleting an entry from the Redial List 1. Press the key to access the Redial List. 2. Press the 5 and 2 (up and down) navigation keys to scroll through the list of entries. 3. Press the Delete softkey. A “Delete again to erase this item"...
  • Page 20 6392 Analog Phone Quick Start Guide e. Press the Change softkey or the 5 and 2 (up and down) navigation keys to cycle through, select, and listen to a sample of the ring tone. You can choose from a a total of 10 different ring tones.

  • Page 21: Callers List

    Callers List The Callers List is a log of your incoming calls. The 6392 stores information for up to 200 incoming calls in the Callers List. Your phone logs the number and name (if available) of the caller and when they called.

  • Page 22: Accessing The Callers List

    6392 Analog Phone Quick Start Guide Accessing the Callers List 1. Press the key to access the Callers List. The total number of entries are displayed as well as the number of new callers. 2. If the Callers List is configured to Split by line mode, select Line1 or Line2 to view the list applicable to the respective line.

  • Page 23: Editing The Number Of A Callers List Entry Before Dialing

    Managing calls Editing the number of a Callers List entry before dialing Note: The Callers List does not save changes. If you plan to dial the number again, copy the entry to the Directory or a Memory key and change it there. 1.
  • Page 24 6392 Analog Phone Quick Start Guide a. Edit the number as desired using the dialpad. Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number. Press the key to add a flash to the number. Press the Clear softkey to remove all the characters entered.
  • Page 25 Managing calls Enter/edit the desired number using the dialpad (maximum 24 digits in length). Note: Press the Backspace softkey to delete the last digit entered. Press the Pause softkey to add a pause to the number. Press the key to add a flash to the number. Press the Clear softkey to remove all the characters entered.

  • Page 26: Memory Keys

    6392 Analog Phone Quick Start Guide Memory keys You can save the numbers and labels/names of your customers, business associates, or anyone you call frequently by pressing and holding the memory keys (softkeys). A total of four memory key pages are available with five keys each, allowing you to save up to 20 memory key entries. After configuring a memory key, pressing the key automatically dials the configured number.

  • Page 27: Making Calls From Memory Keys

    Memory keys Making calls from Memory keys Making a regular memory key call 1. Lift the handset or press the key to use the headset or speakerphone. 2. At the dial tone, press the desired memory key. Pre-dialing a memory key Note: Pre-dialing is only available if the Live Dialpad feature is disabled.

  • Page 28: Display Messages And Lights

    Display messages and lights Display messages The 6392 displays instructions and information on screen in various situations for ease of use and to ensure you are always aware of what state the phone is in and what features are being employed.

  • Page 29: Lights

    Display messages and lights Lights The 6392’s MWI light turns on and, in certain scenarios, flashes to indicate when something needs your attention (for example, when the phone rings, when the extension is in use, when a call is on hold, and so on).

  • Page 30: Customizing Your Phone

    6392 Analog Phone Quick Start Guide Customizing your phone You can customize your phone by pressing the key and accessing the Options List. The Options List contains two categories of menus: Preferences and Configuration. The Preferences menu allows you to adjust basic user preferences, while the Configuration menu allows you to set more advanced configuration options.

  • Page 31: Using The Options List

    Customizing your phone Option number Option Configuration 1. Clear msg. wtg. 2. Flash time 3. Pause time 4. Hold mode 5. Access code 6. Restrictions 7. Security codes 8. Call forward 9. Prime line 10. List mode Using the Options List 1.

  • Page 32: Troubleshooting

    Why can’t I get a dial tone? Check for any loose connections and that the phone has been installed properly. For installation instructions, please refer to the 6392 Installation Guide provided with your phone. Why can’t I hear a caller or be heard? Increase the handset or speaker volume.

  • Page 33: Why Can't I Dial A Number In The Callers List

    Yes, you can turn the back light on and off by using the Back light option in the Options List. The contrast can also be configured if required. Why does the phone wobble? Make sure the cords are routed properly through the stand, as indicated in the 6392 Installation Guide. Check that the stand has been properly snapped into place.

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