Phoenix Contact THERMOMARK CARD 2.0 User Manual
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Phoenix Contact THERMOMARK CARD 2.0 User Manual

Thermal transfer printer for card material
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Operating the THERMOMARK CARD 2.0
thermal transfer printer for card material
User manual

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Summary of Contents for Phoenix Contact THERMOMARK CARD 2.0

  • Page 1 Operating the THERMOMARK CARD 2.0 thermal transfer printer for card material User manual...
  • Page 2 Operating the THERMOMARK CARD 2.0 thermal transfer printer for card material UM EN THERMOMARK CARD 2.0, Revision 01 2019-09-04 This user manual is valid for: Designation Order No. THERMOMARK CARD 2.0 1085267 PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany phoenixcontact.com...

  • Page 3: Table Of Contents

    Operation via the menu..................19 Configuration via the website................25 Printing via FTP ....................26 3.4.1 FTP login ....................26 3.4.2 Sending print data via FTP ..............26 3.4.3 FTP access to storage media ...............27 3.4.4 FTP firmware update ................27 3 / 44 108770_en_01 PHOENIX CONTACT...
  • Page 4 THERMOMARK CARD 2.0 Maintenance and troubleshooting ....................28 Cleaning the device .....................28 Cleaning the printhead..................29 Troubleshooting....................30 Error messages ....................31 Repairs ........................32 Storage and disposal...................32 Appendix ..........................33 Ordering data.......................33 Technical data .....................36 Approvals and declarations .................38 Declaration of conformity ..................39 Index........................41 4 / 44...

  • Page 5: For Your Safety

    Here you will find additional information or detailed sources of information. Qualification of users This user manual is addressed to persons, who are familiar with the relevant safety con- cepts for handling electrical machines. The persons must be able to recognize dangers. 5 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 6: Field Of Application Of The Product

    You may only use the printer with Phoenix Contact materials which are intended for the THERMOMARK CARD 2.0. The use of other materials can result in damage to the unit. Do not use the device at locations where children may be present.
  • Page 7 This can damage the printhead. The ink ribbon must be at least 5 mm wider than the material. Direct contact between the printhead and the material can lead to increased wear on the printhead. 7 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 8: Starting Up The Printer

    THERMOMARK CARD 2.0 Starting up the printer Unpacking and setup Scope of supply – Printer – Mains cable – USB cable – THERMOMARK-RIBBON 110/50 ink ribbon – Empty film core (possibly already mounted on the take-up hub) – THERMOMARK CARD UCT-MAG 1 and THERMOMARK CARD US-MAG 1 maga- zines –...

  • Page 9: Overview Of The Device

    Starting up the printer Overview of the device Figure 2-2 Overview Supply hub, for supplying the ink ribbon Take-up hub, for winding the ink ribbon Transportation safeguard Printing unit Compartment 9 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 10: Connecting The Device

    THERMOMARK CARD 2.0 Connecting the device Mains and computer connections Figure 2-3 Connections on the rear of the device Power supply switch Mains socket SD card slot Two USB master interfaces for keyboard, scanner, USB memory device and WLAN stick...

  • Page 11: Connecting The Mains Cable

    2.3.1 Connecting the mains cable The THERMOMARK CARD 2.0 is equipped with a wide range power supply unit for AC volt- ages between 100 V and 240 V. To comply with the electromagnetic compatibility regulations, you must attach the included ferrite sleeve to the mains cable.

  • Page 12: Connecting The Printer Via Usb

    Connect the computer and device with the supplied USB cable. • Download and install the driver software. Following successful installation, an icon for the THERMOMARK CARD 2.0 appears in the Windows “Devices and Printers” system folder. • Open the marking software.

  • Page 13: Connecting A Printer Via Wlan

    Set up the Ethernet interface via the menu (see “Setting up Ethernet” page 21). When you configure a WLAN connection via the website, do not change the “IP” and “Gate- way” parameters. Otherwise, the connection to the printer is interrupted. 13 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 14: Switching On The Device

    The marking software can be used to create markings on the computer that are adapted to the Phoenix Contact marking material. Select the THERMOMARK CARD 2.0 as the output device there. You will be provided with a list of materials that are suitable for this device.

  • Page 15: Inserting The Material And Printing

    Push the ink ribbon roll onto the supply hub (1) so that the color coating of the film faces downwards during unwinding. • The Phoenix Contact ink ribbon rolls for this printer have the color coating on the out- side of the winding. Observe the unwinding direction shown in Figure 2-6.

  • Page 16: Inserting The Magazine

    THERMOMARK CARD 2.0 2.4.2 Inserting the magazine Suitable material – Magazine for: – UCT material: THERMOMARK CARD UCT-MAG 1 – UM material: THERMOMARK CARD UM-MAG 1 – US material: THERMOMARK CARD US-MAG 1 CAUTION: Danger of crushing When the compartment is moved in and out, make sure that no parts of the body or ob- jects are within the working range of the compartment.

  • Page 17: Starting A Print Job

    If the material is inserted correctly, printing is started. Once printed, the compartment is moved out again. • Remove the material. • Insert new material until the print job is complete. • You can repeat the last printed page via the button on the display. 17 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 18: Operating The Printer

    THERMOMARK CARD 2.0 Operating the printer Touch screen display You can change the basic settings of the printer via the touch screen display, for example: – Pause, continue or cancel print jobs – Configure interfaces – Set language and time –...

  • Page 19: Start Page

    Specify storage medium to be accessed via the interfaces and FTP management. For other functions, all storage media can be selected but the default storage me- USB mem- dium is suggested first. ory device External storage media – USB memory device – SD cards 19 / 44 108770_en_01 PHOENIX CONTACT...
  • Page 20 CLIP PROJECT: at “File, Print setup...” – PROJECT complete: at “File, Printer Configurations” You will find the “Printer parameters” under THERMOMARK CARD 2.0. Only change the setting in the printer after this has been done. This will result in an additional increase or reduction.
  • Page 21 Dynamic assignment of the IP address by the DHCP server Off: Direct assignment of the IP address by the operator (see “Setting Ethernet”) Network services Website Activating the HTTP protocol for access to the printer-internal website (see “Configuration via the website”) 21 / 44 108770_en_01 PHOENIX CONTACT...
  • Page 22 THERMOMARK CARD 2.0 Table 3-1 Menu structure Menu Setting option [...] Default Printer behavior in case of error messages On: after an error message, the last material is printed again Off: after an error message the next material is printed...
  • Page 23 Password for FTP access to a storage medium, such as a USB stick, SD card, IFFS card FTP login as ftpcard Password for FTP firmware update admin FTP login as ftpadmin Password for setting parameters via the website admin Login as admin 23 / 44 108770_en_01 PHOENIX CONTACT...
  • Page 24 THERMOMARK CARD 2.0 Table 3-1 Menu structure Menu Setting option [...] Default Extras Updating the firmware Copy the firmware file into the /misc directory of the storage medium. Insert the – storage medium in the printer. Then click on this button. Select the file with the firm- ware.

  • Page 25: Configuration Via The Website

    Setting configuration parameters which are also accessible via the display in the “Set- tings” menu (see page – Setting passwords – Viewing lists of hardware and optional components – Viewing overview of available fonts – Opening auxiliary functions 25 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 26: Printing Via Ftp

    THERMOMARK CARD 2.0 Printing via FTP With the File Transfer Protocol (FTP), you can manage and transfer files in the network via the Ethernet or WLAN interface. For printer management, you require an FTP program (FTP client) which supports the “binary” transfer mode. The printer acts as an FTP server.

  • Page 27: Ftp Access To Storage Media

    While the firmware is being copied, a progress indicator appears on the display. Once the file is successfully copied, the printer restarts automatically. • End the FTP connection. In the status display of the website, you can check whether the firmware update was suc- cessful. 27 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 28: Maintenance And Troubleshooting

    THERMOMARK CARD 2.0 Maintenance and troubleshooting DANGER: Risk of electric shock Disconnect the device from the power grid before carrying out any maintenance work. Cleaning the device • Protect the device from dust and other contaminants. If the device is not used, cover it.

  • Page 29: Cleaning The Printhead

    Remove the material and the ink ribbon from the printer. • Clean the printhead line (1) with a cotton bud soaked in alcohol. You can also use a cleaning stick (CLEANING STICK, 5146697). • Let the printhead dry for 2 to 3 minutes. 29 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 30: Troubleshooting

    THERMOMARK CARD 2.0 Troubleshooting Table 4-1 Troubleshooting Problem Cause Remedy Page Ink ribbon wrinkles Feed path of the ink ribbon Check the ink ribbon path Check the horizontal position of the ink ribbon on the take-up hub and supply hub...

  • Page 31: Error Messages

    “Voltage error” Hardware fault Switch printer off and on again. If – this problem occurs again, contact Phoenix Contact “Syntax error” Printer has received an unknown or Skip command or cancel print job. – incorrect command Check if the correct printer is set in –...

  • Page 32: Repairs

    THERMOMARK CARD 2.0 Repairs WARNING: Hazard to operational safety Incorrect operation or modifications to the device can endanger your safety or damage the device. Do not repair the device yourself. If the device is defective, please contact Phoenix Contact. Storage and disposal Transporting the device •...

  • Page 33: A Appendix

    A Appendix Ordering data Thermal transfer printer Description Type Order No. Pcs./Pkt. Thermal transfer printer for plastic labels in card and THERMOMARK CARD 2.0 1085267 sheet format, including connecting cables, 300 dpi Ink ribbon Description Type Order No. Pcs./Pkt. Ink ribbon, length: 50 m, width: 110 mm, color: black...
  • Page 34 THERMOMARK CARD 2.0 Magazines Description Type Order No. Pcs./Pkt. UCT sheets, UCT-EM (10X7), UCT-WMTB (29X8) TMP-UCT-MAG20 0803364 UCT sheets, UCT-EM (20X8) TMP-UCT-MAG21 0803365 UCT sheets, UCT-EM (17,5X9) TMP-UCT-MAG22 0803366 UCT sheets, UCT6M-TM… TMP-UCT-MAG23 0803367 UCT sheets, UCT6R-TM… TMP-UCT-MAG24 0803368 UCT sheets, UCT-WMCO … (12X4)
  • Page 35 Card, mounting type: latching into marker carrier US-EM… Card, mounting type: latching into marker carrier, for US…-EM… marking third-party terminal blocks Card, mounting type: adhesive US-EML... Card, mounting type: adhesive US-EMLP... Card, mounting type: screws, rivets US-EMSP... 35 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 36: A 2 Technical Data

    THERMOMARK CARD 2.0 Technical data Printhead Printing method Thermal transfer Print resolution 300 dpi x 300 dpi (11.81 dots/mm x 11.81 dots/mm) Material sensor Sensor for US, UCT and UM material Print speed 30 mm/s ... 75 mm/s Print length...
  • Page 37 0°C ... +60°C Transport -25°C ... +60°C Humidity Operation 10% ... 85%, non-condensing Storage 20% ... 80%, non-condensing Transport 20% ... 80%, non-condensing Approvals Approvals CE, FCC class A, UL, CB, CCC, KC, ICES3 37 / 44 108770_en_01 PHOENIX CONTACT...

  • Page 38: A 3 Approvals And Declarations

    Whereas such specific license terms entitle you to the source code of such software, PHOENIX CONTACT will provide upon written request via email and/or traditional paper mail the applicable GPL source code files via CD-ROM for a nominal cost to cover shipping and media charges as allowed under the GPL and LGPL.

  • Page 39: A 4 Declaration Of Conformity

    Declaration of conformity Declaration of conformity The THERMOMARK CARD 2.0 complies with the key requirements of the following direc- tives: – 2011/65/EU Restriction of the use for certain hazardous substances – 2014/30/EU EMC Directive (electromagnetic compatibility) – 2014/35/EU Low Voltage Directive The standards consulted for evaluating conformity can be found at: phoenixcontact.net/product/1085267...
  • Page 40 THERMOMARK CARD 2.0 40 / 44 PHOENIX CONTACT 108770_en_01...

  • Page 41: Index

    Ink ribbon Inserting..............15 Ordering data ............33 Inserting Ink ribbon............... 15 Magazine............... 16 Installation location............8 Magazine Inserting..............16 Suitable magazines ..........16 Ordering data .............. 33 Printhead Cleaning ..............29 Notes............... 7 41 / 44 108770_en_01 PHOENIX CONTACT...
  • Page 42 THERMOMARK CARD 2.0 42 / 44 PHOENIX CONTACT 108770_en_01...
  • Page 43 The receipt of technical documentation (in particular user documentation) does not constitute any further duty on the part of Phoenix Contact to furnish information on modifications to products and/or technical documentation. You are responsible to verify the suitability and intended use of the products in your specific application, in particular with regard to observing the applicable standards and regulations.
  • Page 44 Should you have any suggestions or recommendations for improvement of the contents and layout of our manuals, please send your comments to: tecdoc@phoenixcontact.com 44 / 44 PHOENIX CONTACT GmbH & Co. KG • Flachsmarktstraße 8 • 32825 Blomberg • Germany phoenixcontact.com...
  • Page 46 PHOENIX CONTACT GmbH & Co. KG Flachsmarktstraße 8 32825 Blomberg, Germany Phone: +49 5235 3-00 Fax: +49 5235 3-41200 E-mail: info@phoenixcontact.com phoenixcontact.com...

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