Related Manuals for Phoenix Contact THERMOMARK PRIME
Summary of Contents for Phoenix Contact THERMOMARK PRIME
- Page 1 Operating the THERMOMARK PRIME thermal transfer card printer User manual UM EN THERMOMARK PRIME...
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Page 3: User Manual
User manual Operating the THERMOMARK PRIME thermal transfer card printer 2016-11-04 Designation: UM EN THERMOMARK PRIME Revision: Order No.: – This user manual is valid for: Designation Version Order No. THERMOMARK PRIME V/C 01 5148888 PHOENIX CONTACT 106876_en_01... - Page 4 How to contact us Internet Up-to-date information on Phoenix Contact products and our General Terms and Conditions can be found on the Internet at: phoenixcontact.com Make sure you always use the latest documentation. It can be downloaded at: phoenixcontact.net/products...
- Page 5 The receipt of technical documentation (in particular user documentation) does not constitute any further duty on the part of Phoenix Contact to furnish information on modifications to products and/or technical documentation. You are responsible for verifying the suitability and intended use of the products in your specific application, in particular with regard to observing the applicable standards and regulations.
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Page 6: Table Of Contents
THERMOMARK PRIME Table of contents For your safety ......................7 Field of application...............7 Safety notes.................7 Starting up the printer ....................9 Unpacking and setup..............9 Overview of the device ..............10 Connecting the power supply ............11 Connecting the printer ...............14 Printer menu ................17 Creating print jobs ..............20 Printing ........................21... -
Page 7: For Your Safety
For your safety Field of application The THERMOMARK PRIME is a portable thermal transfer printer for cards. It is suitable for printing UCT, UM, and US material from Phoenix Contact. You may only use the THERMOMARK PRIME with materials and magazines from Phoenix Contact which are intended for the THERMOMARK PRIME. - Page 8 Never expose the battery pack to high levels of heat, e.g., caused by fire or sunlight. – Never short circuit the battery pack. – Only ever charge the battery pack in the THERMOMARK PRIME. Do not use another charger. – Temperature range when charging the battery pack: 0°C ... 35°C –...
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Page 9: Starting Up The Printer
Place the printer in a dry location protected from splash water. Protect the printer and printing materials from humidity, moisture, and dirt. • Place the printer on a level surface. Unlocking the transportation safeguard Figure 2-1 Unlocking the transportation safeguard • Move the slider to the position. 106876_en_01 PHOENIX CONTACT... -
Page 10: Overview Of The Device
THERMOMARK PRIME Overview of the device Figure 2-2 Overview Tray, for loading the material, opened and closed via the display ON button, for switching the printer on and off and for waking up the display LED, indicates mains operation and the state of charge of the battery pack... -
Page 11: Connecting The Power Supply
Replacement power supply unit (TMP/EXT.POWER-SUPPLY 100-240V, 0803672) 2.3.1 Connecting the power supply unit The THERMOMARK PRIME is designed for power grids from 100 to 240 V AC. Only connect the printer to sockets with a ground conductor contact. Figure 2-3 Mains connection •... - Page 12 THERMOMARK PRIME 2.3.2 Replacing the battery pack and checking the state of charge Figure 2-4 Inserting the battery pack and checking the state of charge Removing the battery pack • Move the slider to the left. Hold the slider in this position.
- Page 13 A red LED indicates that the battery pack cannot be charged. One possible reason for this is that the battery pack has overheated. Remove the battery pack from the device and allow it to cool down. If the LED is flashing red, the battery pack is faulty. 106876_en_01 PHOENIX CONTACT...
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Page 14: Connecting The Printer
THERMOMARK PRIME Connecting the printer 2.4.1 Overview of the interfaces Figure 2-5 Interfaces Task Interface Item Save or read in printing data USB stick USB master B SDHC card SDHC card Software update for firmware and apps USB stick USB master B... -
Page 15: Connecting To A Computer Via Usb
Exit all programs that are currently running. • Switch on the THERMOMARK PRIME. • Connect the PC to the THERMOMARK PRIME using the supplied USB cable. • Insert the DVD containing the driver software. The Windows installation wizard is started automatically. - Page 16 THERMOMARK PRIME 2.4.3 Connecting to a network via Ethernet The integrated Ethernet interface allows the printer to be operated in a network. A patch cable with RJ45 connector for 10Base-T or 100Base-T is required in order to connect the printer to a network socket.
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Page 17: Printer Menu
Switch to the printer settings Information about loaded materials State of power supply Open and close tray Open “Marking-Editor”; After printing: open tray or repeat print job Open or close tray Back to start screen Back to previous view 106876_en_01 PHOENIX CONTACT... -
Page 18: Printer Settings
THERMOMARK PRIME 2.5.4 Printer settings Menu item Setting option Adjust brightness of the display This user manual and instruction videos Change keyboard Information about the printer (printer name, number of printouts, etc.) Software license terms for the Open Source Initiative (OSI) - Page 19 Set up DHCP Enable and disable indication of network errors Export log file Set date and time Set language Set country to see the relevant Phoenix Contact subsidiary (under “Imprint and contact information” Change Admin PIN 106876_en_01 PHOENIX CONTACT...
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Page 20: Creating Print Jobs
CLIP PROJECT Marking can be used to create markings on a PC which are tai- lored to the Phoenix Contact marking material. Select the THERMOMARK PRIME as the printer. You will be provided with a list of materials that are suitable for this printer. -
Page 21: Printing
Retracting the control panel • Lift the frame of the control panel slightly. • Grasp the frame on both sides and move it towards the control panel. • Lower the control panel until it locks in place. 106876_en_01 PHOENIX CONTACT... -
Page 22: Loading Ink Ribbon And Magazine
THERMOMARK PRIME Loading ink ribbon and magazine 3.2.1 Suitable material – Ink ribbon cartridge TMP-RIBBON 110... – TMP-RIBBON 110... is available in many colors (see page 34) – Magazine for: – UCT material: TMP–UCT–MAG... – US material: TMP–US–MAG... – UM material: TMP–UM–MAG... - Page 23 Place the magazine into the locators in the tray. • Lower the magazine until it locks in place. • Close the tray using the button on the display. Removing the magazine • To remove the magazine, pull the green catch towards you. 106876_en_01 PHOENIX CONTACT...
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Page 24: Starting A Print Job
THERMOMARK PRIME Starting a print job • Before switching the printer on, unlock the transportation safeguard (see “Un- locking the transportation safeguard” on page 9). • Start a print job. The material to be loaded appears on the display. •... - Page 25 If the material is loaded correctly, printing is started. Once printed, the tray is moved out again. • Remove the material. • Load new material until the print job has been completed. • You can repeat the last printed page via a button on the display. 106876_en_01 PHOENIX CONTACT...
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Page 26: Maintenance And Troubleshooting
THERMOMARK PRIME Maintenance and troubleshooting Cleaning 4.1.1 Cleaning the printer NOTE: Damage to the printer due to abrasive cleaning agents Do not use abrasive cleaners or solvents to clean the outer surfaces or compo- nents. • Remove dust and paper fluff in the printing area with a soft brush or vacuum cleaner. -
Page 27: Troubleshooting And Error Messages
– Software has stopped Software has crashed Restart the device (hold – responding down the ON button for eight seconds) Print misalignment on Print position has shifted Move print position under the marking material the printer settings 106876_en_01 PHOENIX CONTACT... -
Page 28: Error Messages
THERMOMARK PRIME 4.2.2 Error messages Error message Cause Remedy Page “Head open” Printhead holder is not Lock printhead holder properly locked in place “Out of ribbon” Ink ribbon used up Load new ink ribbon car- tridge Ink ribbon torn during... - Page 29 Error message Cause Remedy Page “Tray blocked” Tray locked by transpor- Remove transportation tation safeguard safeguard Material jammed Remove blockage – “Voltage error” Hardware fault Contact Phoenix Contact – S10 “No printhead” Hardware fault Contact Phoenix Contact – 106876_en_01 PHOENIX CONTACT...
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Page 30: Repairs
THERMOMARK PRIME Repairs WARNING: Risk to operational reliability Incorrect operation or modifications to the device can endanger your safety or damage the printer. You must not repair the device. If the device has a fault, con- tact Phoenix Contact. Transporting the device NOTE: Damage to the printer Remove material from the magazine prior to transport. -
Page 31: Disposal
Dispose of the printer separately from household waste via appropriate col- lection sites. The electronic circuit board of the device is fitted with a lithium battery. • Dispose of the battery pack separately from household waste via appropri- ate collection sites. 106876_en_01 PHOENIX CONTACT... -
Page 32: Appendix
Thermal transfer printer, for cards THERMOMARK PRIME 5148888 Replacement battery pack, for TMP/ACCU 0803668 THERMOMARK PRIME, NiMH 18 V DC, 2.1 Ah Battery pack housing, empty housing for perma- TMP/ACCU COVER 0803669 nent mains operation Replacement power supply unit, for TMP/EXT.POWER-... - Page 33 TMP-UCT-MAG25 0803369 UCT-EMP (25x6), UCT-EMP (29x8), TMP-UCT-MAG26 0803370 UCT-EMP (40x17), UCT-EMP (60x15) UCT-WMTBA (29x6), UCT-WMTBA (24x4), TMP-UCT-MAG27 0803371 UCT-WMTBA (40x17) UCT-WMCO … (18x4) TMP-UCT-MAG28 0803372 UCT-WMCO … (23x...) TMP-UCT-MAG29 0803373 Magazine, for accommodating US material TMP-US-MAG1 0803341 106876_en_01 PHOENIX CONTACT...
- Page 34 THERMOMARK PRIME Consumables Description Type Order No. Ink ribbon cartridge, width: 110 mm Color: black, length: 70000 mm TMP-RIBBON 110 BK 100 0803374 Color: white, length: 60000 mm TMP-RIBBON 110 WH 100 0803376 Color: red, length: 60000 mm TMP-RIBBON 110 RD 100 0803377...
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Page 35: Technical Data
0°C ... +35°C Charging time 3 h, maximum Charging cycles 500, minimum Button for checking the state of charge via an LED Green / yellow / red LED Battery fully charged / < 70% / < 30% 106876_en_01 PHOENIX CONTACT... -
Page 36: Approvals And Statements
Whereas such specific license terms entitle you to the source code of such soft- ware, PHOENIX CONTACT will provide upon written request via email and/or tra- ditional paper mail the applicable GPL source code files via CD-ROM for a nominal cost to cover shipping and media charges as allowed under the GPL and LGPL.
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