Related Manuals for Phoenix Contact THERMOMARK CARD Series
Summary of Contents for Phoenix Contact THERMOMARK CARD Series
- Page 1 Thermal transfer printer for cards User manual UM EN THERMOMARK CARD RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
- Page 2 Thermal transfer printer for cards 2013-07-30 Designation: UM EN THERMOMARK CARD Version: Order No.: – This user manual is valid for: Designation Order no. THERMOMARK CARD 5146464 THERMOMARK CARD AR 5146736 THERMOMARK CARD PLUS 5146481 PHOENIX CONTACT 104612_en_04 RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
- Page 3 The receipt of technical documentation (in particular user documentation) does not constitute any further duty on the part of Phoenix Contact to furnish information on modifications to products and/or technical documentation. You are responsible to verify the suitability and intended use of the products in your specific application, in particular with regard to observing the applicable stan- dards and regulations.
- Page 4 NOTE: Use suitable print media A low-quality ink ribbon can lead to premature wear on the printhead and result in a poor print image. Use only print media from Phoenix Contact. You can find suitable print media in the Phoenix Contact catalog.
-
Page 5: Version
NOTE: Selecting the ink ribbon When printing you have to set which ink ribbon is inserted. Use ink rib- bons from Phoenix Contact only. Selecting an ink ribbon in CLIP PROJECT marking (Version 8.3 or later) •... - Page 6 5146736: CE, FCC class A, UL, CB, CCC, S-Mark 5146481: CE, FCC class A, UL, CB Dimensions (H x D x W) 189 mm x 320 mm x 253 mm Weight 6.5 kg PHOENIX CONTACT 104612_en_04 RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
-
Page 7: Table Of Contents
Table of Contents Introduction ..................8 1.1 Product Description .................8 1.2 Instructions ..................8 1.3 Intended Use ...................9 1.4 Safety Instructions ................9 1.5 Environment ...................10 Installation ..................11 2.1 Device Overview ................11 2.2 Unpacking and Setting-up the Printer ..........12 2.3 Connecting the Device ..............13 2.3.1 Connecting to the Power Supply ..........13 2.3.2 Connecting to a Computer via USB ...........14 2.3.3 Connecting to a Network via Ethernet ........15 2.4 Switching on the Device ..............15 Touchscreen-Display ..............16... -
Page 8: Introduction
Introduction 1.1 Product Description The device is an industrial thermal transfer printer for printing cards, which are inserted into the printer with a magazine on a slide. 1.2 Instructions Important information and instructions in this documentation are designated as follows: Danger! Draws your attention to an exceptionally grave, impending danger to your health or life. Warning! Indicates a hazardous situation that could lead to injuries or material damage. Attention! Draws attention to possible dangers, material damage or loss of quality. -
Page 9: Intended Use
Introduction 1.3 Intended Use • The device is manufactured in accordance with the current technological status and the recognized safety rules. However, danger to the life and limb of the user or third parties and/or damage to the device and other tangible assets can arise during use. • The device may only be used for its intended purpose and if it is in perfect working order, and it must be used with regard to safety and dangers as stated in the operating manual. • The device printer is intended exclusively for printing suitable materials. Any other use or use going beyond this shall be regarded as improper use. The manufacturer/supplier shall not be liable for damage resulting from unauthorized use; the user shall bear the risk alone. • Usage for the intended purpose also includes complying with the operating manual, including the manufacturer‘s maintenance recommendations and specifications. Notice! The complete documentation is included in the scope of delivery on DVD, and can also currently be found in the Internet. 1.4 Safety Instructions • The device is configured for voltages of 100 to 240 V AC. It only has to be plugged into a grounded socket. -
Page 10: Environment
Introduction • Unauthorized interference with electronic modules or their software can cause malfunctions. • Other unauthorized work on or modifications to the device can also endanger operational safety. • Always have service work done in a qualified workshop, where the personnel have the technical knowledge and tools required to do the necessary work. • There are various warning stickers on the device. They draw your attention to dangers. Warning stickers must therefore not be removed, as then you and other people cannot be aware of dangers and may be injured. • The maximum sound pressure level is less than 70 dB(A). Danger! Danger to life and limb from power supply. Do not open the device casing. 1.5 Environment Obsolete devices contain valuable recyclable materials that should be sent for recycling. Send to suitable collection points, separately from residual waste. The modular construction of the printer enables it to be easily disas- sembled into its component parts. -
Page 11: Installation
Installation 2.1 Device Overview 1 Cover 2 Ribbon supply hub 3 Ribbon take-up hub 4 Transport lock 5 Print mechanics 6 Transport slide Fig. 1 Device Overview RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM... -
Page 12: Unpacking And Setting-Up The Printer
Installation 2.2 Unpacking and Setting-up the Printer Lift the printer out of the box and set it up on a level surface. Check printer for damage which may have occurred during transport. Check delivery for completeness. Contents of Delivery: • Printer • Power Cable Type E+F • USB Cable • Operator's Manual • DVD with application software, driver and documentation • THERMOMARK RIBBON 110-50 TC • Magazine THERMOMARK CARD UCT-MAG 1 and THERMOMARK CARD US-MAG 1 • Printed Samples UCT and US • Label cards UCT and US • Package of felt sticks Notice! Please keep the original packaging in case the printer must be returned. -
Page 13: Connecting The Device
Installation 2.3 Connecting the Device 1 P ower switch 2 U SB master ports for keyboard, scanner, or memory stick 3 U SB high-speed slave port 4 E thernet 10/100 Base-T 5 Power connection jack Fig. 2 Connections 2.3.1 Connecting to the Power Supply The printer is equipped with a wide area power unit for a supply voltage of 100 V to 240 V. 1. Check that the device is switched off. 2. Plug the power cable into the power connection jack (5). 3. Plug the power cable into a grounded socket. Danger! Danger to life and limb from power supply. -
Page 14: Connecting To A Computer Via Usb
Installation 2.3.2 Connecting to a Computer via USB Attention! Inadequate or no grounding can cause malfunctions during operations. Ensure that all computers and cables connected to the printer are grounded. In order to connect the printer to a USB interface a printer driver must be installed. The adequate driver for your device can be found on the DVD included in the contents of delivery or on the internet at www.phoenixcontact.net/catalog. Switch on computer. Terminate all running tasks. Switch on THERMOMARK CARD. Attention! Danger of crushing. -
Page 15: Connecting To A Network Via Ethernet
Installation 2.3.3 Connecting to a Network via Ethernet The integrated Ethernet interface allows the operation of the printer in a network. To connect the printer to a network outlet a patch cable with a RJ45 plug for 10Base or 100Base-T is necessary. Attention! When connecting the printer to the network a shielded cable must necessarily be used. Connect computer to a printer by a suitable cable. 2.4 Switching on the Device Attention! Unlock transport lock before switching on the printer (7.1 on page 28). -
Page 16: Touchscreen-Display
Touchscreen-Display 3.1 Structure of the Touchscreen Display The touchscreen display (1) indicates the current status of the printer and the print job, indicates faults and shows the printer settings in the menu. By selecting the buttons on the touchscreen display (1) settings can be made. Fig. 4 Touchscreen Display 3.2 Operating the Touchscreen Display The touchscreen display is operated directly by touch: • To open a menu or select a menu item lightly touch the corresponding symbol. • To scroll in lists slide finger up or down on the display. RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM... -
Page 17: Symbols On The Start Display
Touchscreen-Display 3.3 Symbols on the Start Display Symbol Status Function Ready To offline menu Error Ready After the end of a print job, reprint the last card. Ready Delete internal memory, the last card can no longer be reprinted. Print Cancel current print job and delete all print jobs. Error Ready with If print data are available the print is triggered. extended slide If there are no print data available the slide is retracted. Ready with Set slide into insert position. retracted slide Table 1 Symbols on the Start Display RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM... -
Page 18: Printer States
Touchscreen-Display 3.4 Printer States State Display Description Ready Ready and the symbols The printer is in the ready state and can receive data. The slide is and retracted. Ready Ready and the symbols The printer is in the ready state and can receive data. The slide is and extended. Ready (after Ready and the symbols The printer is in the ready state and first print) can receive data. and Insert Material Insert and the symbols In order to process a print job new material must be inserted. After inserting the material and confirming with the print job is and processed. - Page 19 Touchscreen-Display Power Save If the printer is not used for a lengthy Mode period, it automatically switches to power save mode. To exit power save mode: Touch touchscreen display. Table 2 Printer States RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
-
Page 20: Configure Ethernet Interface
Touchscreen-Display 3.5 Configure Ethernet Interface The Ethernet interface can be configured under menu item Setup > Interfaces. The following parameters are necessary for operating the printer in a network. Contact your network administrator if required. • IP address • Subnet mask • if necessary gateway Alternatively, the Ethernet configuration is also available via DHCP server. In this case, make sure that the transmitted configuration is always the same. Configure Ethernet interface at the printer Select Select Setup. Select Interfaces. Select Ethernet. Select setting options. Select desired setting with } |. Confirm selection with or cancel selection with ... -
Page 21: Loading Material
Loading Material 4.1 Loading Transfer Ribbon Fig. 5 Transfer Ribbon Feed Path 1. Clean the printhead before loading the transfer ribbon. 2. Load transfer ribbon (2) on the hub (4) until it reaches the guide in a way that the color coating of the ribbon faces the opposite side of the printhead after being loaded. Notice! To wind the ribbon a ribbon core (3) is needed that must be at least equal in width to the supply ribbon. When changing the transfer ribbon use the empty supply ribbon core for winding the next ribbon. -
Page 22: Insert Magazine
Loading Material 4.2 Insert Magazine Note! It is not necessary to switch off the printer when changing the magazine. Attention! Risk of crushing. Make sure that there are no body parts or objects within the range of the slide when extending and retracting the transport slide. -
Page 23: Printing Operation
Printing Operation Attention! Printhead damage caused by improper handling! Do not touch the underside of the printhead with the fingers or sharp objects. Ensure that the cards are clean. The printer is ready for operation when all connections have been made and cards and the transfer ribbon have been loaded. Attention! Unlock the transport lock before inserting and printing the material ... - Page 24 Printing Operation Correct Incorrect Fig. 9 UCT material inserted Fig. 10 UCT material inserted correctly incorrectly, turned by 180 degrees Fig. 11 UCT material - feet down Fig. 12 UCT material - feet up Fig. 13 UCT material with two or Fig. 14 UCT material with more complete strips incomplete strips RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
- Page 25 Printing Operation Insert US material: Correct Incorrect Fig. 15 US material inserted Fig. 16 US material inserted correctly incorrectly 1. Put holes of the material precisely onto the pins of the magazine. 2. Select . Material is checked by the printer. If the material is inserted incorrectly or does not correspond to the material shown on the display, the printer will issue an error message. If the material is inserted correctly the print is started. After printing the transport slide is extended until the extract position is reached. 3. Remove material. 4. Insert new material. 5. Repeat procedure until the print job is processed completely. 6. Select to re-print the previous page of the print job. RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
-
Page 26: Cleaning
Cleaning 6.1 Cleaning Instructions Danger! Risk of death from electric shock! Disconnect the printer from the power supply before performing any maintenance work. It is important to clean the thermal printhead regularly. This guarantees a consistently good printed image and reduces wear of the printhead. Otherwise it is recommended to clean the device once a month. Attention! The printer can be damaged by aggressive cleansers. Do not use abrasive cleaners or solvents for cleaning the external surfaces or modules. -
Page 27: Cleaning The Printhead
Cleaning 6.2 Cleaning the Printhead Attention! Printhead can be damaged! Do not use sharp or hard objects to clean the printhead. Do not touch protective glass layer of the printhead. Attention! Risk of injury from the hot printhead line. ... -
Page 28: Transport Lock
Transport Lock 7.1 Unlock Transport Lock Fig. 18 Transport lock Unlock Transport Lock Open cover. Move transport lock (1) until the arrow points to the symbol on the transport slide. 7.2 Prepare Device for Transport Remove magazine Lift magazine up from transport slide. Lock transport lock Open cover. Move transport lock (1) until the arrow points to the symbol on the transport slide. Remove transfer ribbon Remove transfer ribbon from transfer ribbon supply hub and transfer ribbon take-up hub. -
Page 29: Fault Correction
Fault Correction 8.1 Problem Solution Problem Cause Remedy Print image has smears or Printhead is dirty Clean the printhead voids Printer transports cards but Transfer ribbon inserted Check transfer ribbon does not print them. incorrectly feed path and orientation of the coated side and correct if necessary. Clean the printhead. Table 3 Problem Solution 8.2 Error Messages and Fault Correction Error message Cause Remedy Buffer The input buffer memory is Use data transmission via overflow full and the computer is still protocol (preferably RTS/CTS). transmitting data. Head too hot Printhead is overheated After pausing the print job will... - Page 30 Fault Correction Error message Cause Remedy Wrong The inserted material does Insert correct material. material not correspond to the preset Select different material in the material. print command. The boreholes of the UCT Clean the boreholes in the UCT magazine are dirty. magazine. Table 4 Error Messages and Fault Correction RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
-
Page 31: Licences
Licences 9.1 EC Declaration of Conformity RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM... - Page 32 Licences RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
- Page 33 Licences RSPSupply - 1-888-532-2706 - www.RSPSupply.com http://www.RSPSupply.com/p-11066-Phoenix-Contact-5146464-THERMOM...
-
Page 34: Fcc
Written Offer to GPL Source Code: Whereas such specific license terms entitle you to the source code of such software, PHOENIX CONTACT will provide upon written request via email and/or traditional paper mail the applicable GPL source code files via CD-ROM for a nominal cost to cover shipping and media charges as allowed under the GPL and LGPL. -
Page 35: Index
Index Printhead Cleaning ......27 Button Function ....17 Damage .......23 Problem Solution ....29 Cleaning Instructions ....26 Ready ........18 Printhead .....27 Recycling ......10 CLIP PROJECT ....14 Connecting ......13 Contents of Delivery ..12 Safety Instructions ....9 Correctable error ....18 Service Work .....10 Critical fault ......18 Setting-up ......12 Supply Voltage....13 Switching on the Device ..15 Device Overview....11 System Error ......29 Environment ......10 Test Print......20 Errors Touchscreen Display ..16 Correction .
Need help?
Do you have a question about the THERMOMARK CARD Series and is the answer not in the manual?
Questions and answers
Setting up device and get protocol error
To set up the Phoenix Contact THERMOMARK CARD Series device and resolve protocol errors, follow these steps:
### Setup:
1. Prepare the Computer and Device:
- Switch on the computer and terminate all running tasks.
- Switch on the THERMOMARK CARD device.
2. Take Precautions:
- Be cautious of the transport slide, which retracts automatically during initialization.
3. Connect and Install Drivers:
- Connect the computer to the THERMOMARK CARD using the included USB cable.
- Insert the driver software DVD into the computer's DVD drive. The Windows installation wizard will start automatically.
- Follow the on-screen instructions. If a "Windows logo test failed" error appears, continue the installation.
4. Verify Installation:
- After installation, ensure an icon for the THERMOMARK CARD appears in the Windows system directory under "Printer."
5. Configure in CLIP PROJECT Software:
- Open the CLIP PROJECT software in the "Marking" module.
- Add the THERMOMARK CARD as a new printer by navigating to "File > Configure Output Device."
- Select THERMOMARK CARD from the list, click "New," and confirm with "OK."
### Resolving Protocol Errors:
- If the inserted material does not match the preset material:
- Insert the correct material or select a different material in the print command settings.
- If the boreholes in the UCT magazine are dirty:
- Clean the boreholes thoroughly.
These steps should help in setting up the device and addressing protocol-related errors.
This answer is automatically generated