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11.0 Warranty information
11.1 Terms of warranty
BOC provides a warranty for the Smootharc TIG 200 DC machine sold
against defects in manufacture and materials.
• Valid for 18 months from date of purchase.
• An authorised BOC Service Agent must carry out warranty repairs.
• Freight, packaging and insurance costs are to be paid for by
the claimant.
• No additional express warranty is given unless in writing signed by an
authorised manager of BOC.
• This warranty is in addition to any other legal rights you may have.
11.2 Limitations on warranty
The following conditions are not covered:
• Non compliance with operating and maintenance instructions such as
connection to incorrect faulty voltage supply including voltage surges
outside equipment specs, and incorrect overloading.
• Natural wear and tear, and accidental damage.
• Transport or storage damage.
The Warranty is void if:
• Changes are made to the product without the approval of the
manufacturer.
• Repairs are carried out using non-approved spare parts.
• A non-authorised agent carries out repairs.
BOC Smootharc TIG 200 DC Operating Manual
11.3 Warranty repairs
BOC or their Authorised Service Agent must be informed of the warranty
defects, and the product returned within the warranty period.
• Before any warranty work is undertaken, the customer must provide
proof of purchase and serial number of the equipment in order to
validate the warranty.
• The parts replaced under the terms of the warranty remain the
property of BOC.
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