Hyundai Ioniq Hybrid 2020 Owner's Manual page 152

Mechanical key
If the remote key does not operate
normally, you can lock or unlock the
door by using the mechanical key.
To unfold the mechanical key, press
the release button on the remote key.
To return the key to its stored posi-
tion, press the release button and
fold the key back into the remote.
Remote key precautions
The remote key will not work if any of
the following occur:
• The key is in the ignition switch.
• You exceed the operating distance
limit (about 30 m [90 feet]).
• The remote key battery is weak.
• Other vehicles or objects may be
blocking the signal.
• The weather is extremely cold.
• The remote key is close to a radio
transmitter such as a radio station or
OAE046002
an airport which can interfere with
normal operation of the remote key.
When the remote key does not work
correctly, open and close the door
with the mechanical key. If you have
a problem with the remote key con-
tact an authorized HYUNDAI dealer.
If the remote key is in close proximi-
ty to your mobile phone, the signal
could be blocked by your mobile
phones normal operational signals.
This is especially important when the
phone is active such as making and
receiving calls, text messaging,
and/or sending/receiving emails.
When possible, avoid placing the
remote key and your mobile phone in
the same location such as pants or
jacket pocket in order to avoid inter-
ference between the two devices.
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