After-Sales Service - IKEA RENGORA Manual

ENGLISH
What to do if ...
Problems...
Dishwasher finishes the
cycle prematurely.
Display shows: (15) and
On/Off LED is blinking
rapidly
The dishwasher does not fill
the water.
Display shows: H
6 and On/Off LED is blinking
rapidly
Dishes have not been dried.
Dishes and glasses show
limescale or a whitish film
Dishes and glasses have a
bluish tinge or blue streakes

After-Sales Service

If, after carrying out the above checks, the fault persists,
disconnect the mains plug and turn off the water tap. Contact
the After-sales Service (see warranty).
Before contacting our After-Sales Service, take note of the
following:
- the description of the fault,
- the appliance type and model,
Possible causes...
Drain hose positioned too low
or siphoning into home sewage
system
Air in water supply
No water in the water supply or
the tap is closed.
The inlet hose is bent.
The sieve in the water inlet hose
is clogged; it is necessary to
clean it.
Selected program has no drying
phase.
Rinse aid has run out or the
dosage is not adequate.
Dishes are made of non-stick or
plastic.
Salt level is too low.
Adjustment of the water
hardness
is not adequate.
Cap of the salt reservoir is not
properly closed.
Rinse aid has run out or the
dosage is insufficient
Rinse aid dosage is excessive
Solutions...
Check if end of drain hose is placed at correct height (see
INSTALLATION). Check for siphoning into home sewage
system, install air admittance valve if necessary.
Check water supply for leaks or other issues letting air inside.
Make sure there is water in the water supply or the tap
running.
Make sure the inlet hose is not bent (see INSTALLATION)
reprogram the dishwasher and reboot.
After having carried out the verification and cleaning, turn off
and turn on the dishwasher and restart a new program.
Verify in the programs table if the selected program has
drying phase.
Add the rinse aid or adjust the dosage levels higher (see
FILLING THE RINSE AID DISPENSER).
The presence of drops of water it is normal (see TIPS).
Fill the salt reservoir (see FILLING THE SALT RESERVOIR).
Increase the values (see WATER HARDNESS TABLE).
Check the salt reservoir cap.
Add the rinse aid or adjust the dosage levels higher.
Adjust the dosage rates to lower values.
- the service code (the number indicated on the adhesive
rating plate) inside the door on the right-hand side:
14