Troubleshooting Table - Hanseatic HWM714A3D User Manual

Troubleshooting table

Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if
you can correct the malfunction.
WARNING!
Risk of electric shock! The appliance operates with dangerous voltages.
Never try to repair a defective or suspected defective appliance yourself. You can
■
put your own and future users' lives in danger. Only authorised specialists are al-
lowed to carry out this repair work.
Problem
Wash result is
dissatisfactory/poor.
Too much foam is
created during the
wash cycle.
Fabric softener/fabric-
care product was not
dispensed.
Laundry is
discoloured.
Laundry has mould
stains.
Detergent residue on
laundry.
Wash result is not satisfactory
Possible causes
Not enough detergent used.
Water is too hard.
Too much laundry in the drum.
Water temperature too low.
Stains were not pre-treated.
Too much detergent used.
Detergent is not suitable for
washing machines.
Syphon in fabric softener/starch
compartment was not inserted
properly or is clogged.
Laundry was washed at a
temperature that was too hot.
Whites and colours were not
separated.
Damp and/or worn laundry was
left in the washing drum.
Too much detergent used.
Troubleshooting table
Solutions, tips
Use more detergent.
Use the amount of detergent
recommended by the
manufacturer for the water
hardness in your area.
Only load the maximum intended
amount of washing into the
machine.
Wash laundry at a higher water
temperature (i.e. select another
wash cycle).
Treat stains with ox-gall soap or
stain remover if necessary.
Next time, use less detergent.
Use detergent suitable for
washing machines.
Remove insert (33) and replace it
properly. Clean if necessary; see
page EN-33.
Bleach laundry carefully if
necessary.
Remove mould stains carefully
before the next wash, preferably
with a special cleaner. Ask for
advice at a chemist's.
Wash laundry with the correct
dosage of detergent.
Seite EN-41