Troubleshooting Table - Hanseatic HWM6T214D User Manual

Page EN-30

Troubleshooting table

Troubleshooting table
Malfunctions can occur in all electrical appliances. This does not necessarily mean
there is a defect in the appliance. For this reason, please check the tables to see if
you can correct the malfunction.
WARNING!
Risk of electric shock! Touching live parts may result in severe injury or death.
Never try to repair a defective or suspected defective appliance yourself. You can put
your own and future users' lives in danger. Only authorised specialists are allowed to
carry out this repair work.
Problem Possible causes
Wash result is dis- Not enough detergent used
satisfactory/poor
Water is too hard
There is too much laundry in
the drum.
Water temperature is too low.
Stains weren't pre-treated.
Too much foam is Too much detergent used.
created during the
Detergent is not suitable for
wash cycle.
washing machines.
Fabric softener/ Cap (23) in fabric softener/
fabric-care product starch compartment was not in-
was not dispensed. serted properly or is clogged.
Laundry is dis- Laundry was washed at a tem-
coloured. perature that was too hot.
Whites and colours were not
separated.
Laundry has mould Damp and/or worn laundry was
stains. left in the washing drum.
Detergent residue Too much detergent used.
on laundry
Colours of the laun- Detergent contains bleaching
dry have faded. agent.
Stain remover or similar was
used.
Wash result is not satisfactory
Solutions, tips
Dispense detergent in accordance with
manufacturer instructions.
Use the amount of detergent recom-
mended by the manufacturer for the
water hardness in your area.
Only load the maximum intended
amount of washing into the appliance.
Wash laundry at a higher water temper-
ature, if necessary select another wash
cycle.
Treat stains with ox-gall soap or stain
remover if necessary.
Next time, use less detergent.
Use detergent suitable for washing ma-
chines.
Remove the insert (22) and cap (23),
clean them and insert properly (see
page EN-22).
Bleach laundry carefully if necessary.
Remove mould stains carefully before
the next wash, preferably with a special
cleaner. Ask for advice at a chemist's.
Wash laundry with the correct dosage
of detergent.
Use colour freshener if necessary
(available at chemist's). In future, use
detergent without bleaching agent.