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MN003563A01-B
Troubleshooting and Maintenance
Software Update
The LXN 500 supports easy software update via a flash drive connected to a USB port. Verify that the
used flash drive is formatted with FAT32 file system.
Perform this procedure to update the LXN 500 software:
Contact Motorola Solution support and download the LXN 500 software update file.
1.
Copy the update file to:\Update folder on USB flash drive.
2.
Power on the LXN 500 and wait until all LEDs show steady green (See
3.
Remove the protective cover and insert the flash drive into one of the USB ports on the front panel of
4.
the LXN 500.
Result: Once the flash drive is inserted, the LXN 500 automatically starts the software update
process and the front panel LEDs illuminate orange in a repeated sequence.
Wait until all LEDS show steady green and remove the USB flash drive. Install the protective cover
5.
on the USB port.
Resetting the LXN 500
Soft Reseting using the Power Button
Soft reset is a restarting of the LXN 500 such as a personal computer (PC). The action closes all
applications and clears any data. Applications and settings are not affected.
Perform this procedure to soft reset the LXN 500 using the Power button.
Procedure:
Press and hold the Power button
1.
Result: all LEDs on the front panel blink orange, to indicate power down, and than turn off.
Press and hold the Power button
2.
green. Wait the until all LEDs are steady green.
Soft Resetting via O&M
This operation re-boots the LXN 500 the same as soft reseting using the Power button.
Perform this procedure to reset the LXN 500 from the O&M.
Procedure:
Sign in to the LXN 500 O&M Configuration site (See
1.
Click on
2.
Result: The LXN 500 re-boots.
Hard Resetting
Hard reset is required when the LXN 500 stops to respond and soft reset does not work. Hard reset
immediately removes power from the LXN 500 and restarting the computer is required.
62
and select Reset the LXN 500.
for four seconds.
for four seconds and release when all LEDs begin to flash
Signing In on page
Powering On on page
18).
20).
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Table of Contents
Troubleshooting
